The clientele is quite old and quite German. While these guests were certainly respectful and quiet, if you are a younger person or someone looking for the romance and excitement of travel, the mood and vibe of this hotel is very much more retirement home than exotic beach getaway.

The rooms were very clean and modern. The ocean views were nice. The Breakfast buffet was quite large with many options, and above all it was a good deal.

Stayed in June 2024

Personnel struggling to speak english. Additional payments for basic services even though we had all inclusive.

Food was on top and friendly personnel.

Stayed in June 2024

-Although close to the beach, the hotel does not have sunbeds or umbrellas on the beach. If you would like to be on the beach, either you buy yourself an umbrella or pay €19.50 a day for the private concession that belongs to the restaurant. - the hotel pool is only opened from 10-18pm. I beleive its too little time for the high season of summer. - if you want a towel for the pool/beach (and you havent brought yours) you will have to pay €10 euros per towel + €10 euros deposit per towel. - the sunbeds+ umbrellas by the pool are 18€ per week per each sunbed. You dont have to reserve/pay, but if everyone else does, you wont have space to lay by the pool.

Hotel is close to the beach. Staff is exceptional, super attentive and nice. Always smiling. Food was very good, with a good variety.

Stayed in June 2024

Size of room and soundproofing

Glorious sea view.

Stayed in May 2024

Breakfast smokers outside that meant it was not pleasant to sit out there and eat... would recommend creating a space for them that did not impact other guests. Also parking - but maybe we needed to book that in advance (so more a note to myself to be more organised!)

A really nice spot. Been coming to this area for years, and first time deviated to a different hotel. Loved the ease to the beach, and the beach cafe there is worth a visit - best goats cheese salad! It is a clean space, really friendly staff, super close to the strip of shops in the centre.

Stayed in May 2024

Could not find baby changing facilities in reception

Location on the beach

Stayed in May 2024

The evening entertainment was a bit poor

This far exceeded our expectations! Room was lovely and overlooked the beach and could hear the sea lapping from the balcony! Stunning! And so much choice at the breakfast buffet.

Stayed in May 2024

The rooms was not very sound proof. You could hear the conversation in the room next door very clearly.

We had a room with sea view and the first moment we stepped out on our balcony we were in shock over how beautiful the view was. Very friendly staff as well always smiling and seemed to enjoy their work.

Stayed in May 2024

Location

Stayed in October 2023

Not having tea/coffee facilities in the room

Very clean facilities and staff were friendly and efficient

Stayed in September 2023

As an all inclusive, it’s a shame that you have to pay extra for towels and to secure long chairs by the pool.

Very happy with our stay there. Everything was on point. The room was clean at arrival and cleaned everyday. All the staff were really nice. The view of the beach from the room is absolutely amazing and hearing the peaceful sound of the waves in the morning and night was a blast. The beach was also nice and not too crowded. The buffet had lots of variety and good food. We didn’t hire a car but buses will take you around if needed. We will return and 100% recommend.

Stayed in September 2023

the food variation could have been better. we stayed 10 days and had no gazpacho. no parking, but ok to park on the street (not a lot of parking spots though)

the staff was extremely helpful, all over the hotel (reception, bar, etc). The hotel was clean and in general a very friendly place. good and tasty food for all mealy of the day Location is very nice, very close to a beautiful beach. Nice swimming pool

Stayed in August 2023

Sun bed hassle every day

Great location and friendly staff

Stayed in August 2023

Big rooms, great sea-view from upper floors.

Stayed in July 2023

Was very crowded and food could be beter

Location, beach, water

Stayed in August 2023

Beds were uncomfortable- these were changed after first night but still had one poor nights sleep. Not enough sun beds at times. Beach sun bed hire expensive. Had to pay for towels. Decor a bit basic.

Sea view, not too big, good cleaning and friendly cleaners

Stayed in July 2023

nothing

My experience at Castell Royal far exceeded my expectations. The add on services like the easy of renting a car, scooter or car and the bus to hotel from the airport and back really made our stay so much easier. The breakfast was amazing and always well stocked no matter what time we attended. The rooms were well cleaned and comfortable.The close access to the beach , mountains and great restaurants made this such a memorable trip. The staff were exceptionally helpful and always friendly no matter how many request or questions I had. I must mention Sebastian who was really outstanding. He has a really amazing way with customers and you can see he really has a customer centric approach in everything he does.

Stayed in July 2023

It was just a great vacation! Wonderful hotel in a wonderful location. Beach at 50m, sea view from the balcony. Very friendly and helpful staff, many thanks to Marga and Lidia. Pool sunbed payment system is convenient, food is excellent! (was half board) ln general - strongly recommend!

Stayed in June 2023

All absolutely great for this type of hotel!! Super!

Perfect Location!

Stayed in July 2023

The bathroom was not 100% desinfected. It could be better.

The food was very good. The location is good too, but the beach front the hotel is not the best. The staff and the services are excellent.

Stayed in July 2023

Service Staff

Stayed in June 2023

Travel very difficult and less facilities in house. Everything is charged

Stayed in May 2023

the view and the area, breakfast was good, stuff was very welcoming…

Stayed in May 2023

A minor thing - there could be more fresh vegetables at breakfast.

I really liked the area but it's a personal preference. It was not as touristic as around Palma and was much quieter but I can understand some people could find it a bit boring. I definitely preferred this smaller beach in the vicinity of a few hotels and mountain villas rather than a city beach. You can find a few bars/restaurants at the beach and a few local shops and restaurants around. The room size was sufficient for two, and the balcony view on the sea was great. The hotel opted for eco friendly solutions which is very positive (own refillable natural cosmetics, water refill stations, towel change policy). To get from the airport to the hotel, you can book a bus service provided by the hotel. There is a local bus nearby which can get you to a few places alongside the east coast if you want to do a bit of sightseeing. You can also visit a beautiful cave nearby.

Stayed in May 2023