The decking as it was so loose, but we have been told it was about to be sorted out.

I loved our room, the food and drink, the pool and the staff were excellent. We will be back.

Stayed in April 2024

Everything is designed so that you cannot use all-inclusive properly. All-inclusive hotel but the entire hotel serves drinks in one place, at one small pool bar. When that closes, they open another bar. In All Inclusive is for only domestic cheap drinks. They charge for everything else, at least a little higher quality, like Espresso coffee. Bacardi, Jameson, and such drinks are paid separately. If you need to change the beach or pool towel you need to extra pay. City or village has nothing in it but the location is ok for driving around the island. The beach is not good but if you have a car you can drive to wonderful beaches around 10-20km from Hotel. One pool is heated and another is not. Before breakfast people put their towels on pool chairs. If you come to the pool after breakfast you will not find the place. On all days half pool chairs are empty with towels on them.

Big and clean rooms, The food is good, but without Spanish products such as prosciutto, real paella, etc

Stayed in February 2024

We paid extra for a sea view

Stayed in December 2023

People placing towels on beds round pool not enough seats in the bar area

Clean comfortable with quiet location

Stayed in January 2024

- not a big varity of food (always bit the same) - pools weren‘t really heated, so it was too cold in december for swimming - besides the hotel there isn‘t much to see or to do, unless you rent a car - drinks like mojito or aperol spritz weren‘t included in the all inclusive

- hotel was very clean, always fresh towels - staff was very friendly - always good entertainment like aquafit or evening shows with dj and dancers - food was good - place was very quite - snacks in between lunch and dinner

Stayed in January 2024

Bathroom not private

Poll area needs attention

Stayed in November 2023

Small nitpick: one 1.5L bottle of water was provided in the mini bar in the guest room, which obviously didn’t last long. I guess it would be nice if a bottle was provided every other day for the stay. Also I wasn’t able to use the safe in my room - based on another review that I saw on here, I have to assume that you have to pay separately to use this, which is somewhat strange to me.

EVERY member of staff that I spoke with was wonderful, friendly, accommodating and helpful; the spa experience in particular is amazing - I urge everyone to take advantage of the services they have to offer, the ladies that were there on the day I went there were magnificent and serene. The property itself and the location is beautiful. The room that I stayed in was great. When I return in the future, I will make sure to have practised my Spanish more so that I am able to speak it in confidence with everyone there!!

Stayed in October 2023

Some of the meat dishes where a little tough. Some times the drinks service was a little slow in the pool bar and restaurant.

The room had a Seaview was spacious and comfortable.. food sufficient for all nationalitys benefit of being adult only..

Stayed in October 2023

Food was tasty and great. Plenty choice although apart from a salad bar and plain veg not many vegan options there. Staff was always very polite and welcoming. Great facilities in the hotel.

Stayed in September 2023

Very friendly, approachable staff and superb service. Food freshly presented and a great selection at all meals. Excellent facilities at the hotel, all well looked after and well presented. Lovely location on the beach and a quiet resort, as so small, so nice and peaceful. Thoughtful extra touches eg welcome bottle. Highly recommended. Thank you very much for a lovely stay.

Stayed in May 2023

Location

Hotel

Stayed in May 2023

We had the only one issue with supplies in the room as we asked for refill and there was a slight miscommunication between reception and the maids which caused us waiting a bit too long for the solution but it didn't ruin anything at all.

It was a really good get away in this complex. We were upgraded to Romantic suites. In the whole hotel there's AMAZING staff, nice animators, good food, clean environment - there was nothing to complain about. We stayed for 4 nights and felt like this is just perfect length of stay as the hotel is not too big. Although we came with low expectations after reading a lot of reviews, we instead were very surprised. Yes the beach isn't perfect (which is absolutely not an issue of the hotel), yes the food range isn't the highest in the world and something might use a bit of restorations but to all those who cry on reviews - remember how much you paid before complaining! For this amount of money it's more than the best you can get. Thank you for all of the team hotel team.

Stayed in April 2023

towels left on sun beds not being used, some of the waitresses unfriendly

room

Stayed in April 2023

Hardly anything here. Beds were huge but quite hard. In the main hotel the usual problem of people reserving sunbeds, but we didn't have that at Romantic as there was lots of space

First impressions were that the hotel looked clean and modern. The reception Evalina was very helpful and we got upgraded to stay in the R2 Romantic hotel. We could not have been happier. The room was big, clean, quiet and the gardens kept beautifully. So we're very pleased as this is the adjacent hotel but is much quieter and relaxed with free use of hot tubs, swimming pool and beautiful gardens to sit in. A pool drinks and snacks bar. We walked across to the other hotel for meals which was a 5 min pleasant walk. We could also use all facilities at Bahia Player so we didn't miss anything but could also get away from the music at night etc. We also had 30 mins free in the spa. The food was absolutely brilliant and all alcohol was to our taste. The staff are very friendly and helpful and in particular Marta at the pool bar had a lovely welcoming smile always and Marco in entertainment is exceptional. Room swept and beds made every day. Bottle of Cava in room and fresh water each day. Tea and coffee facilities also in room Would definitely recommend and return as it's a great base if you hire a car, so near to beautiful beaches.

Stayed in March 2023

White wine !!

The heated outside pool , the room, the staff.

Stayed in February 2023

Only thing we didn't like was the noise sometimes at night. Our room was directly above an outside seating area ( hotel grounds) and also the promenade ( public) and groups of younger people were sometimes noisy until 2am. I couldn't get asleep as I am a light sleeper.

The heated pool was great - and really necessary in February. We went in the pool every day. The staff were so helpful. My husband asked upon arrival if we had a sea view. And we got upgraded to a suite with a sea view. Also at check-in the man helping us was great. He realised we hadn't eaten and he knew they were about to stop serving dinner so he stopped the check-in and told us to go quickly to get food first. When we asked about an early check out (5.45) I assumed we had no chance of breakfast but the lady told us to go to dining area at 5.30am for coffee, cereal and bread etc. The property was really clean and all staff we met were very friendly and helpful.

Stayed in February 2023

No English television channels. The wifi could be a lot better.

The food was very good, excellent selection. Great selection of drinks also. Everything was very clean. Staff were very nice and courteous.

Stayed in February 2023

dining room & pool area crowded and with no sea view

room with sea view :)

Stayed in January 2023

Nothing.

Perfect location faces to the beach. Warm water swimming pool. Very good service.

Stayed in December 2022

quality of AI spirits and wines, draught beer excellent

options good only gripe would be that the toasters are ineffectual!

Stayed in October 2022

Evening entertainment in internal courtyard as it made the noise level deafening in our room.

Stayed in July 2022

Nice resort, with comfortable rooms and very friendly stuff. The offer a variety of activities during the day.

Stayed in October 2021

The fact there's a lot of things not included. Any drinks or food after 2300 is to be paid. The spa is not free. Nor there is a daily pass. There was 3 cockroaches and no one came to clean. We had to clean ourselves and when asked to do a deep clean the next day, nothing was changed. The food was mostly the same over the 4 days. A second pillow in the bed was also missing.

The heated outdoor pool

Stayed in June 2024

Needed a room with very little walking to

Evening meals. Different traditions eg Mexican night

Stayed in May 2024