Rociega Nº 46, 35510 Puerto del Carmen, Spain
#333 of 843 hotels in Puerto del Carmen
Guests' ChoiceBased on 1995 apartment reviews
8.6Cleanliness
8.9
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.0
Value for money
8.8
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 21, 2024
Eoughan
United KingdomFriendly staff and good location
The place was really good
Stayed in June 2024
Reviewed: June 19, 2024
Janice
United KingdomLovely and peaceful complex. Very secure with an excellent pool bar serving great food and good priced drinks
Stayed in June 2024
Reviewed: June 18, 2024
Douglas
United KingdomMy wife and I just loved are stay there thank you to all staff
Stayed in May 2024
Reviewed: June 15, 2024
Gearóid
United KingdomN/A
Staff were fantastic especially in the pool bar who couldn’t do enough to help
Stayed in May 2024
Reviewed: June 8, 2024
Dave
United KingdomExcellent apartment, clean and close to main strip. Staff very friendly, plenty of choice in pool bar.
Stayed in June 2024
Reviewed: June 8, 2024
Peter
SpainAll good 👍
Everything from reception staff, to cleaning staff. And Ruben & Tina in the Bar. First class.
Stayed in June 2024
Reviewed: June 2, 2024
Curran
IrelandWould have liked Air Conditioning
Pool , Sun Loungers & Restaurant Bar
Stayed in May 2024
Reviewed: May 30, 2024
Neil
United KingdomEverything
Stayed in May 2024
Reviewed: May 28, 2024
Leigh
United KingdomNot having air conditioning could be difficult for some in hotter months
Beautiful pool area with a great pool bar!
Stayed in May 2024
Reviewed: May 25, 2024
Sandra
United KingdomIt was very clean staff were excellent can’t fault it at all
Stayed in May 2024
Reviewed: May 25, 2024
Laura
IrelandIt is close to the strip 5 minute walk, it’s in a quiet area. Apartment is clean. Staff are so kind
Stayed in May 2024
Reviewed: May 23, 2024
Kelly
IrelandNo ac....code for gate would be handy especially at night if persons were returning at different times
Apt spotless.staff polite andveryhelpful.Check in very quivk. Ap complex so peaceful and quiet. Food at cafe/bar lovely and reasonable.Cocktails delic.
Stayed in May 2024
Reviewed: May 20, 2024
Jo-gi
United KingdomStayed here a few times, always like it.
Stayed in May 2024
Reviewed: May 19, 2024
Francis
United Kingdomnothing
The apartment was comfortable and clean
Stayed in May 2024
Reviewed: May 17, 2024
Byrne
United KingdomI love the apartments. they are close enough to the strip. Tina and Rubin, and family are amazing. They run the food and bar facilities. Food is lovely. This was my 3rd break this year to Acuario Sol, I love it that much. Kind regards, Sean
Stayed in May 2024
Reviewed: May 14, 2024
Dave
United KingdomBed and pillow too hard. Noisey maintenance taking place.
Friendly and helpful staff, clean and kept tidy.
Stayed in May 2024
Reviewed: May 14, 2024
Jillian
United KingdomDidn’t have any problems with apartment pool was freezing but can’t fault anything else
Location and pricing defo come back
Stayed in April 2024
Reviewed: May 13, 2024
Joanne
United KingdomNo air con
Our room 101 and all staff
Stayed in May 2024
Reviewed: May 12, 2024
Mary
United KingdomI would have been happier on a higher level but to be fare I didn’t ask so my own fault.
The position of the property is very convenient. Not too far from the biz of PDC but quiet enough to chill.
Stayed in May 2024
Reviewed: May 11, 2024
Darshan
United KingdomApartamentos Acuario Sol slightly hard to find because all the apartments colours are same and it's not big enough sign to find the apartments, when we reached to supermarket by car near apartment then we phoned at apartment reception to let them know we are around supermarket because we didn't find it, unfortunately receptionist doesn't know that there is supermarket near their apartment so we have to asked few people who resident there then they show us way to apartment.
we have booked two rooms, out of two rooms first floor room were clean and no drain flies but ground floor room bathroom had drain flies, Our stay was good! The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view of mountains.
Stayed in May 2024
Reviewed: May 9, 2024
Veronica
IrelandPool was cold.
Nice complex, very clean, staff all friendly and extremely helpful. Apartments a little outdated, but very comfortable. Central, 5mins walk to main strip and beach. There's 2 pool areas one quite small and a bigger one across the road.
Stayed in May 2024
Reviewed: May 9, 2024
Ann
United KingdomThe apartments could do with a little upgrade, but apart from that was loverly.
Apartments are great, just back from the front, excellent place for everything. The only thing I would say is its not child friendly and there seems to be quite a few people taking children, and it's great that they are upgrading the apatrments all the time. Food in the little restaurant is beautiful, staff are so friendly, its great you can pay for 5 breakfasts with tea or coffee and juice, and 5 evening meals great value as its a three course meal, Sunday dinner and barbecue night was amazing, we return every year love the place. Its so good my daughter and hubby are going back in August.
Stayed in May 2024
Reviewed: May 8, 2024
Safell
Germany–Something very minor, it's just a bit hard when cooking warm meals because of the size of the pans they have that don't fit super well on the stove, but you manage nonetheless!
Everything is really great at Acuario Sol, everything was clean and the staff is very kind. The apartments provide all you need and a kitchen that's equipped with a microwave, a fridge with freezer, also a water heater, and even a toaster. It was also very very easy to park the car near the hotel. The cleaning cycle was also very ideal. Me and my partner loved everything. The location is pretty central to the rest of Lanzarote, the hotel is close to different bus stops, especially the one that you'd get off if you come by bus from the airport. It is also very good in Puerto del Carmen itself, but beware that it's a bit of a walk to the nightlife or most commercial part of the main street/strip, if that's what you are going for and you are not a big walker (by car is super quick tho). For us it wasn't an issue as we barely spent time in Puerto del Carmen anyway, but we also didn't mind walking along the strip if needed. Other details, the pools are awesome and clean. Oh, and there's a sort of small rooftop that's very lovely if you want to see the sunset. The checkout is also very easy, and they even provide lockers if you arrive early for check in or if you want to leave your bags after check out.
Stayed in April 2024
Reviewed: May 8, 2024
Helen
United KingdomNothing
Very friendly loved the pool bar
Stayed in May 2024
Zermatt, Switzerland
Katoomba, Australia
Canton, USA
Babimost, Poland
Avignon, France
Vienna, Austria
Zavalatica, Croatia
Helsinki, Finland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content