Child friendly. Service minded staff. Great location. Comfy bed.

Stayed in September 2024

Finding out at the hotel that they did not serve alcohol due to the owners beliefs. Which in the grand scheme of things is not an issue, but it should be indicated on the website- Booking.com, as it does state that there is a bar facility available.

The Hotel is well located on the Golden Mile. The room was spacious & comfortable. The breakfast was very nice with a wide choice of foods. The pool area was very good with plenty of beds for all & towels supplied.

Stayed in September 2024

Bed was just ok. Coffee espresso pods and were not nice Only thing missing in spa was to have body moisturiser available and also equivalent facials elsewhere would have had samples at end as part of treatment.

Lovely room, beautiful pool. Very comfortable pool loungers. Enjoyed the spa and had a fabulous facial. Breakfast was nice, not awesome. Staff were fabulous- all extremely helpful and pleasant.

Stayed in September 2024

I booked a sea view room however I could barely see the sea from my room. So I think the way this is advertised is very misleading and needs urgently reviewing. The area is residential so you can only really see trees, houses and a bit of sea. The WiFi did not work whilst sitting on the balcony which is not ideal. The room itself seemed smaller than advertised. The gym was missing a proper bench press which was strange given its a very common work out. The gym itself could have been slightly bigger. The hotel itself is located in a lovely residential area, but the traffic noise is loud and can be heard with the balcony doors closed.

The fact that there was no alcohol made me as a Muslim, very comfortable. Also everything being halal was really good. Great quality and variety at breakfast. The facilities and overall maintenance of the hotel are spot on. The pool is huge and you don't end up swimming into other people. Hotel is very clean and well maintained. You can have your room cleaned up until 5pm which gives you flexibility. Each room has an iron and ironing board which is a great touch that many hotels miss. Love that the gym was open 24 hours.

Stayed in September 2024

The Hotel does not serve alcoholic beverages

The Location, Friendly Staff, Fabulous breakfast Pool and Spa.

Stayed in September 2024

The breakfast area is very uninviting.

Very comfortable and quiet.

Stayed in September 2024

Small things, the bin in the room was broken, the shower gel pump did not function and the front door card tap plastic cap was loose which meant it kept falling off.

The layout - different buildings, main reception to the block of rooms. The room itself, a decent size with a large shower room.

Stayed in August 2024

Not applicable

Very clean, great location

Stayed in June 2024

Pricey and the breakfast buffet wasn’t nice (Eggs was so greasy and zaatar or cheese Manaeesh so dry and looked horrible) and same food at the buffet everyday!

Amazing location!!!!! The best location for me in Marbella

Stayed in July 2024

The service was 5 star but the facilities could be improved.

Lovely quiet stay, pool area very nice and good location to enjoy Puente Romano

Stayed in July 2024

This is the first time this happens to me. We reached the hotel and went directly to the swimming pool. At the bar they informed us this is a hotel where THEY DO NOT SERVE ALCOHOL. I have no issue with the hotel´s policy itself but why isn´t this mentioned when you book it?! We´re talking about a hotel in the center of Marbella, I would have expected someone to inform us before... And we´ve discussed with other people at the hotel, they were just as surprised as we were. And not in a good way.

the breakfast was really good (variety of products and drinks), staff very welcoming. The food in the manuka restaurant was really good as well, totally recommend it. No alcohol whatsoever.

Stayed in June 2024

Location and friendly staff

Stayed in June 2024

I paid more than my friend. I had one room with sea view, he didn't. His room seemed slightly bigger and had a couch and bathtub, and was cleaner, which seemed a bit unfair as mine didn't have those things. My room had some areas that lacked maintenance and looked a bit dirty. I did not expect that at a 5 star hotel. Also found it confusing to control the lights, as simple as it sounds. I couldn't keep one light on next to the bed somehow. Just nitpicking here, overall the room was clean and the lighting wasn't really a problem of course. The seaside view has a sea view but it is quite far away and you don't see a lot of sea, just keep thst in mind. Thr pool closes at 7pm as well, which seems quite early. No evening swim. It just feels more like a 4 star hotel, not 5.

The location was good. Could walk to the beach in 5 to 10 minutes or so. The environment around the hotel is very nice with the palm trees. The staff was friendly there is a good restaurant on site with delicious food. The rooms were fine and not too noisy, although if on seaside view you hear lot of cars from the road next to it. It didn't bother me though. Bathroom was nice. Good shower.

Stayed in June 2024

The welcome by the old receptionist

Location & some facilities & friendlyness by F&B

Stayed in June 2024

No entertainment No bar No atmosphere

Location So clean Friendly staff

Stayed in June 2024

Upon checking out my flight wasn’t until the evening, there was no shower facilities after I checked out of my room even though the hotel is advertised as 5 star!

I moved to Block 2 where the rooms were more spacious, the staff were very friendly, the hotel was very clean and the location was perfect

Stayed in June 2024

has not much around bside nobu restaurants and bars, but is nice place to relaxa.

is amazing this place, pitty that i was there for work so I did not enjoy the facility but looks amazing, is so peacefull the place I really liked. is like 10 min from the centers but is nice place to be with family and couple. very chilling.

Stayed in May 2024

Wonderful hotel, staff was exceptional! Rooms where kept clean and fully stock with teas and coffee, Breakfast was good with a range of foods

Stayed in May 2024

All good

Room, pool, breakfast

Stayed in May 2024

Clean, friendly staff, great breakfast and perfect location

Stayed in May 2024

Not very baby friendly and limited breakfast selection

Excellent spacious rooms

Stayed in May 2024

Air conditioner was very old and noisy

Location, good value for money.

Stayed in May 2024

room very clean.

Stayed in April 2024

The only 2 things I didn’t like is that we had a noisy teenagers in the next room beside us and were extremely loud at late hours in the night, I called the receptionist and they managed to solved the situation so I could sleep peacefully. The other point is that I requested twin beds room, since I was sharing the room with my brother, however, they gave us a one bed room and when I told them they sent the room service to separate the beds. Which gave us a feeling of not a smoothly and ready check in situation. Other than that I was so happy about this hotel and definitely I would recommend it and come back to it again if I ever visit Marbella again!

I loved the comfort of the hotel, the breakfast, the pool location, room service for food. Peaceful area, and quality of people around, also the mosque nearby which we could hear call of prayers sometimes. Staff are super helpful and kind. They clean the rooms like brand new which is so important for me.

Stayed in April 2024