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  5. Reviews of AC Hotel Ciudad de Toledo by Marriott

Reviews of AC Hotel Ciudad de Toledo by Marriott 4 stars

Carretera De Circunvalación 15, 45005 Toledo, Spain

#34 of 47 hotels in Toledo

Guests' Choice

Review score

Based on 166 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 8 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 1 night
    • Submitted via mobile

    Lovely place to stay in a great location

    Stayed in February 2023

  • Reviewed: 22 December 2022

    6.0
    The female Receptionist who met us was the only friendly member of staff. Wishec to eat in Restaurant, but not open. W
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Facilities tired and no Restaurant

    The location

    Stayed in December 2022

  • Reviewed: 17 November 2022

    6.0
    it's a ok hotel but don't expect too much.
    • Business trip
    • Group
    • Superior King Room with Terrace
    • Stayed 2 nights

    Well..bar is not open, breakfast is rather meager.

    Its a nice hotel but old! Staff is nice and helpfull.

    Stayed in November 2022

  • Reviewed: 27 October 2022

    5.0
    it was not Marriott standard and therefore the price needs to go down
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    no ventilation in the room which let room smelling as windows could not be left open.

    the surrounding view

    Stayed in October 2022

  • Reviewed: 24 October 2022

    4.0
    Conveniently ok for the wedding I had to attend but I'll not stay here ever again
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is definitely not a Marriott. Booked because it had the word Marriott in its name. Great disappointment. Air conditioner did not work first night. I was given some illogical reason why its not working. Issue was fixed, then the dials won't work until an engineer sorted it out the next day. Don't they run regular maintenance on facilities in the rooms? Not a single channel of English on the TV. Why? Maybe because UK left the EU. Bathroom needs ventilation. You wash and can't see anything in the bathroom. Overall, I think the hotel should be 2/3 star

    I guess the room size and bedding is ok

    Stayed in October 2022

  • Reviewed: 24 October 2022

    4.0
    Disappointing
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    it was Marriott standard

    The view around it

    Stayed in October 2022

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Standard King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    Perfect for visiting Toledo. A quiet location with great views and just a short taxi ride into the city. The staff were brilliant; so friendly and helpful.

    Stayed in October 2022

  • Reviewed: 23 September 2022

    10
    it was wonderful
    • Leisure trip
    • Solo traveller
    • Standard King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    friendly staff, available all the time, helpful. there is a bus stop at the entrence. nice room view

    Stayed in August 2022

  • Reviewed: 12 September 2022

    10
    Great location- lovely building- superb staff
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 1 night

    All good- zero issues.

    We arrived late after a long drive from Bilbao. Reception lady was superb- booked us in straight away- rang restaurant to book us but it was full- rang a round and got another restaurant which was very good. Room lovely- with superb views of the old city by night. Breakfast- self service but plenty choice and very good. Parking is good. Location is walking distance to old town. Definitely would recommend and would stay again.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room with View
    • Stayed 1 night
    • Submitted via mobile

    It was perfect. Perfeitíssimo.

    Stayed in August 2022

  • Reviewed: 1 July 2022

    10
    very nice and pleasant.
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 5 nights
    • Submitted via mobile

    the view

    Stayed in June 2022

  • Reviewed: 1 June 2022

    2.0
    misrepresentation on the location of the property.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location!!! outdated decoration. Is not a 4 star hotel. Not Marriot standards.

    Stayed in May 2022

  • Reviewed: 29 May 2022

    5.0
    Couldn’t sleep and rest because the room was too hot. No A/C
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the A/C was turn off at night and it was impossible to sleep because it was too hot, they didn’t care, I would never stay again. it’s not summer but it’s pretty close, so it was really need it. And there was a weird smell at the restroom, not nice at all.

    it’s beautiful

    Stayed in May 2022

  • Reviewed: 23 April 2022

    3.0
    Disappointing - 4* rating needs a review
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived having been on the road for 34 hours so I wanted a nice 4* hotel experience. I asked where the restaurant was located to be informed that it was closed. The local restaurants were also closed at is was a public holiday. The bar was also closed, so the receptionist could only offer me items from the mini bar. I was not happy! The solution was to order a take away pizza to be delivered to the hotel. I DO NOT expect to pay for a night in a 4* hotel to learn at 8pm at night that they have closed the restaurant and bar! Secondly, the outside temperature was approximately 22 degrees. The air conditioning was blowing out hot air. when I complained, I was told that they hotel had no control over the heating and agreed it was too hot. The bedsheet were worn, old and had baubles. An incredibly disappointing experience. Needless to say, I have cancelled the second booking I had in another AC Marriott hotel and will take my custom elsewhere. I would not recommend this hotel.

    the location and views from the balcony.

    Stayed in April 2022

  • Reviewed: 30 March 2022

    5.0
    Not value for money and wouldn’t recommend at all
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 3 nights
    • Submitted via mobile

    the property upkeep was poor. On our first day there was used tissues lying around in the corridor forever. Our towels were a bit weird smelling. Breakfast was too basic and not value for money at all. The restaurant was closed on Sunday and Monday and after a long day of driving and sightseeing, we couldn’t get dinner. With the location being remote, not possible to go anywhere after a long day. on the one day the restaurant was open, the serving staff stood there talking loudly with a couple of guests for a long time….noisy and disturbing where we couldn’t even enjoy a quiet drink.

    wonderful location and quaint property. pleasant staff

    Stayed in March 2022

  • Reviewed: 27 March 2022

    10
    nice staff & great views
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nice hotel room! great views and location!

    Stayed in March 2022

  • Reviewed: 5 December 2021

    10
    We loved this Hotel
    • Leisure trip
    • Family with young children
    • Superior King Room with Terrace
    • Stayed 1 night

    It was all perfect

    Great breakfast. We loved the view from terrace. Hotel is a bit old, but well preserved and keeps the style of the city. Location is outside the city but best if you are traveling by car since you avoid all restrictions and problems inside the city. Bonus free parking. Also you can walk to the city in 20/25 minutes, enjoying the great views, or you can take a bus right in front of the hotel.

    Stayed in December 2021

  • Reviewed: 9 October 2021

    10
    Words are just not good enough you must see with your own eyes (amazing).
    • Leisure trip
    • Couple
    • Superior King Room with Terrace
    • Stayed 2 nights

    The fitness suite was not open which was not fully clear on booking.

    The location is excellent overlooking the fabulous old city of Toledo and for us the perfect distance to walk into the centre. For those a little less able there is a bus stop directly outside and taxis are reasonable. The staff were amazing and the food lovely. If we ever go back we would stay in exactly the same spot and recomment to anyone (we paid a little extra for a terrace and it was worth every penny - breathtaking).

    Stayed in October 2021

  • Reviewed: 5 October 2021

    10
    Great Views
    • Leisure trip
    • Couple
    • Standard King Room with View
    • Stayed 1 night
    • Submitted via mobile

    There was no dinner served on the premises and due to Covid restrictions our Monday night stay left us tired and hungry, as there were no close restaurants open. This was not the fault of the AC Hotel, we just chose to go to bed to sleep off our jet lag.

    The view from our window of was amazing! At night, Toledo was beautiful. The streets were narrow and to drive them was harrowing given our lack of sleep, but the AC Hotel was a haven of comfort and charm! Both the evening and morning concierges spoke English, a HUGE help, given our limited Spanish fluency.

    Stayed in October 2021

  • Reviewed: 30 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    BEST VIEW..FROM TOLEDO

    Love the place plus free parking

    Stayed in September 2021

  • Reviewed: 26 September 2021

    7.0
    Ok but shabby
    • Leisure trip
    • Couple
    • Superior King Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Nice room terrace and outside furniture was filthy and awful smell from the sewer

    Lovely period room very large bed and coffee maker nice bathroom large TV fully stocked mini bar

    Stayed in September 2021

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard King Room with View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 76 – 100

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