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Reviews of AC Hotel by Marriott Alicante 4 stars

Avenida de Elche, 3, 03008 Alicante, Spain

#41 of 76 hotels in Alicante

Guests' Choice

Review score

Based on 777 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    7.9

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 21 September 2024

    7.0
    Satisfying
    • Leisure trip
    • Solo traveller
    • Standard Queen, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    The pool was open from 10 am and the breakfast finished at 10am as well. I was hoping to swim before breakfast so it was a bit disappointing that the pool opened that late.

    Clean, spacious room. Good breakfast

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Perfect staying in a perfect location, easy to walk everywhere
    • Leisure trip
    • Solo traveller
    • Standard Queen, Guest room, 1 Queen
    • Stayed 1 night

    The bedroom window was very small with little natural light.

    The room was perfect.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Really enjoyed it would go back and am very confused by some of the previous trip advisor reviews which are negative not
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast on Sunday was a little chaotic with no one clearing up tables, there is only one coffee machine which is inadequate for the volume of people

    Good location clean well equipped comfy bedrooms

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    We would stay again
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    pool could do with some updating.

    clean and well presented. very comfortable bed. staff friendly and helpful. lovely jacuzzi and solarium. Nice roof bar.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    Pool small, not a lot of seating around pool.

    Very clean, close to amenities and the airport. Very spacious rooms, set out well. Staff very helpful.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Queen, Guest room, 1 Queen
    • Stayed 7 nights
    • Submitted via mobile

    The food was not good , and also we had bad hours to eat , it was too late for dinner or lunch

    It was clean and nice

    Stayed in September 2024

  • Reviewed: 28 August 2024

    9.0
    Lovely hotel with the convenience of a pool
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was just okay but I think this is just down to taste so used to an English cooked breakfast.

    The pool and jacuzzi

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom door provides for little privacy. Also the sink is kind of small. 15 min walk away from the center. Gym was very small (max 2-3 people at the same time) and no towels provided most of the times.

    Nice rooftop pool. The room was clean and modern. I liked the jacuzzi and enjoyed the little fitness area. Location is convenient.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Nice hotel
    • Business trip
    • Couple
    • Standard Plus King, Guest room, 1 King
    • Stayed 5 nights
    • Submitted via mobile

    Garage: its a hell to park your car, space is measured by the inch. Its a puzzle to park the car. Our car (5 doors) was a hell to make turns in the garage, A hell parking for the price of 15 euro per day.

    Staff pool: very good, very cooperative.staff breakfast: all very good All crew were very polite and cooperative, with many thanks.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    the state of this place is lower than Mariott standards, however, he service one gets from staying here is still Mariott
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 6 nights
    • Submitted via mobile

    The property is a little outdated and requires and bit of maintenance. sockets were falling out of walls and the furniture in the rooms is pretty used. the swimming pool of its size might be fun only for the kids, however, it can be seen from the pictures. the swimming pool should have extended working hours as well. 10:00 to 20:00 is no good.

    It’s a relatively big place with all necessary facilities one might require. Most of the staff is happy to help to most of the requests.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There was three of us two adults and one 14-year-old child and I booked for three but everything was prepared for two in the room. When asked it was provided, but I think it should be already there.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Nice quiet location with good faciliities
    • Leisure trip
    • Family with young children
    • Family Junior Suite King, Junior Suite, 1 King, Sofa bed
    • Stayed 7 nights
    • Submitted via mobile

    The gym area is very small and very little cleaning and ventilation so not as hygienic as would have liked.

    Room was kept clean and staff were mostly friendly...slight language barrier as some misunderstandings when things were explained.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    We had a lovely couple of days here. Staff were very helpful.
    • Leisure trip
    • Family with young children
    • Standard Twin, Guest room, 2 Twin/Single Bed(s)
    • Stayed 4 nights
    • Submitted via mobile

    The pool was very chlorinated.

    The room was very nice and comfortable.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen, Guest room, 1 Queen
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is not worth it

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Average stay
    • Leisure trip
    • Solo traveller
    • Standard Plus King, Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Gym was v small and swimming pool crowded

    Bed room was decent size and aircon nice with great black out curtains

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Good value hotel but further from marina than expected
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Much further from the bars and restaurants than we expected. Also some confusion with the booking as it had been advertised with breakfast but when we arrived we had to pay extra for that.

    Good clean hotel with helpful staff. The roof top pool and bar are especially lovely.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin, Guest room, 2 Twin/Single Bed(s)
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was a little worn in places, nothing to worry about but there seems to be noone that cares enough to fix them.

    Nice, clean place to stay. The pool is good enough for a afternoon refeshment, but not big enough for a longer visit (in my opinion) There was some trouble with my room when I checked in and the staff was very accommodating!

    Stayed in August 2024

  • Reviewed: 8 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted via mobile

    All is fine

    Everything is great, the staff is so friendly and helpful. The facility is good, bar/ restoration is fine just I would like if they served more " Spanish food" like paella...

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Convenient Stay with a Few Hitches
    • Business trip
    • Solo traveller
    • Standard Twin, Guest room, 2 Twin/Single Bed(s)
    • Stayed 3 nights

    Overall, I was pretty happy with my stay at this hotel, but I did have a few gripes. Parking was a bit of a nightmare. The hotel does have its own car park, but the spaces are really tight and there are loads of pillars about, making it quite the challenge to park. As for the pool, which looked so inviting in the adverts, it turned out to be quite small and not all that clean, really. I went up for a swim, but ended up not risking it and just headed to the bar instead.

    I really enjoyed my stay at this hotel. It’s brilliantly located, just a short walk from the seafront and the city’s tourist centre. The staff were friendly and responsive, always ready to lend a hand. The breakfasts were decent too, with a good variety of options. This hotel is a great choice for anyone looking to conveniently explore the city.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    8.0
    The hotel is good, but the staff…
    • Leisure trip
    • Family with young children
    • Family Junior Suite King, Junior Suite, 1 King, Sofa bed
    • Stayed 6 nights
    • Submitted via mobile

    My criticism goes to the hotel staff. They were extremely rude to us at various times. I traveled with two small children and took a small inflatable pool for them to play in next to the adult pool. The pool didn't take up much space and the children were well behaved. The hotel manager came up to me and rudely demanded that I move the pool. The guests around me didn't understand why either, and as one of them told me, "that woman probably doesn't have any children". If it had been an inflatable buoy in the pool that was disturbing the other guests I would have understood, but it was something outside the pool. The day we left, our flight was at night. We couldn't get a late check out at the hotel, but we asked if we could stay in the pool area for an hour with the children so they wouldn't get tired of waiting in the hotel lobby. The employee said no, because the pool was for guests only and we were no longer guests of the hotel. I thought that was extremely rude. We had just spent over 2,000 euros to stay at the hotel and we were thrown out the moment we checked out. I would have expected different treatment from a Marriot.

    The hotel itself is wonderful. We stayed in a two-bedroom suite that was the perfect size for a family of four. Modern hotel, very rich and tasty breakfast. The center is a 20-minute walk away, but you don't even feel it because there's so much to see on the way.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Clean, convenient and comfortable, but lacking in character
    • Leisure trip
    • Solo traveller
    • Standard Queen, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    No view from the room. Quite depressing. There was noise from a wedding reception that could be heard in my room.

    It was clean and comfortable, close the the train station, and great having the pool on the roof.

    Stayed in June 2024

  • Reviewed: 30 July 2024

    8.0
    Excellent quality hotel. Charming staff.
    • Leisure trip
    • Solo traveller
    • Standard Twin, Guest room, 2 Twin/Single Bed(s)
    • Stayed 4 nights
    • Submitted via mobile

    Pool area felt abit cramped. Small pool area for a hotel this size, so everyone was very close together. It’s abit of a walk from the historical centre, but this is reflected on the price.

    Clean, modern hotel with very helpful staff. Excellent breskfast.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 3 nights

    The pool could have done with more umbrellas and shaded areas in general, and was quite small. The gym facility was also tiny and would have liked more variety in weights available.

    The room was very nice, clean and a good size with a good sized bathroom too. The staff were all quite helpful and friendly. The breakfast was also quite nice with a good variety available.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Neat and tidy hotel
    • Leisure trip
    • Couple
    • Standard Queen, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted via mobile

    No pool towels upstairs Beds small

    Polite staff , early check in

    Stayed in June 2024

Showing 1 – 25

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