Basically there is No wifi. It says there is wifi around reception, but 90% of the time there is Not. Every time the hotel received a call, the wifi stops. I have my own Sim with an Egypt card, but that did not work in the room either. The hotel is on the 5h floor ( each floor has minimum 25 stairs) and 2 out of 5 days the lift did not work. Also the lift does not work every single day between 5 and 7 pm. The Hotel itself is very clean, but outside the hotel and all surrounding areas are a pure nightmare.

It was extremely clean, much cleaner than the 5 star resort i stayed in Port Said. Great ambience and antique furniture. Female staff extremely helpful, friendly and nice. Good TV with great English options. Good pressure in shower and hot water 24/7.

Stayed in June 2024

Weak WiFi, quirky elevator, water pressure

Charming & eclectic, balcony peek a view, gregarious staff, day room u$e

Stayed in May 2024

Too old furniture.

Mattress was OK.

Stayed in May 2024

Bathroom equipment is too old, shower is not so good

The location is great, have seaview. The hotel is in a historic building, furnitures are very historic.

Stayed in May 2024

The bed is not good in Single room, With no bathroom

Stayed in May 2024

-No AC -Shared bathroom -Has to leave the key with the receptionist whenever i leave the hostel.

Stayed in May 2024

They try to push us to check out earlier

Very good location!

Stayed in May 2024

The mattresses are very old and in bad condition. Stained bedding.

Good central location. Very friendly and helpful staff.

Stayed in April 2024

None

good service and good location

Stayed in March 2024

Very pleasant staff

Stayed in March 2024

This hotel is in a gorgeous old building in the center of Alexandria - the location honestly could not have been better. I really appreciate historical hotels like this, even if they seem a bit weathered or rustic, so I have no complaints about the facilities. Obviously do not expect it to have the same interior as a newly built or renovated hotel. Staff were lovely and I would return again.

Stayed in January 2024

I think that Deluxe room could be better equiped for the price. It cannot be locked from inside, there is hole in the blanket, there was not bed linen for it. I would recommend to improve the mattress and the pillows.. its not very comfortable. We had much better experience in Cairo.

Perfect central location for observing the centre of Alexandria. The reception is open 24/7 and there is nice lobby. The communication with hotel before arrival was good. The atmosphere of the place is nice and calm.

Stayed in January 2024

Elevator wasn't working and is a long stairs ride !

It is definitely not the Buckingham Palace but I did not have any inconveniences or whatsoever which is more important. Check in and check out were easy and smooth. Staff was friendly and the place fulfilled the needs.

Stayed in December 2023

The style

Stayed in December 2023

The Wi-Fi situation was not ideal as one could only access Internet near the reception.

Staff were super friendly, always nice to have a chat at the reception and made to feel welcome.

Stayed in December 2023

The bed wasn't the greatest. The rest rooms are large but not ideal.

Friendly, funny staff. Common TV room. Great breakfast value across the street, at "Old School." There are two CARITAS offices in the building on lower floors, in case you feel like donating a small sum. The building gets lots of sun, lots of rooms with balconies.

Stayed in December 2023

Room without A/C

Great location

Stayed in December 2023

Sheets had hairs on them. I had to put some clothes I brang with me and slept on them. Also window did not fully close so I had to sleep under the blanket whole night. Pillow was too harsh.

Location was great. We had a beautiful view from the balcony. I loved how old and historical the building was, especially the elevator!! Such an experience it felt like a movie set! Also thanks to the staff they were lovely and helpful.

Stayed in December 2023

A pit pricey for a hotel that's a little tired and doesn't include breakfast.

Good location near the cornice. Very interesting to stay in an old belle epoch building. All marble, polished wood and wrought iron work.

Stayed in October 2023

The bathroom could be cleaner.

Staff very friendly !

Stayed in December 2023

The bed blankets were really dirty, the towels were stained and felt unclean and the bathroom floor wasn’t clean. Shower needs a curtain to stop water going everywhere.

Fantastic central location. Room was big and had nice balcony.

Stayed in December 2023

I can smell the smoke from outdoor even I don't open the window. Water pressure is very low.

Location

Stayed in November 2023

The bed and pillow were very uncomfortable.

Lovely hostel af a great location in downtown Alexandria. Staff was really nice and helpful.

Stayed in November 2023

Under the beds were not too clean

Nice and ancient. Friendly staff too.

Stayed in September 2023