Restaurant do not have high chair for children

Room is new and clean with a good AC, staff are very friendly and welcoming. By noon and after dinner we’ve enjoyed the activities.

Stayed in June 2024

Nothing.

Absolutely beautiful property with the bay on one side and near Cleopatra Beach. Staff are amazing and kind. Exceptional.

Stayed in June 2024

Wi fi

I like the view and staff very helpful specifically, Mr. ahmad husain and Rwan and all the beach staff are really very professional and kind. At night, there was a very attractive drums player doing a very nice music play

Stayed in June 2024

1. There was not always suitable food for children when dinner except vegetables and fruit. But breakfasts were awesome! 2. It took a long time for the food tray near the door to be removed. This is weird.

The staff is really kind, helpful and handsome. Pretty clean, good pool. Quite a variety of food. Excellent room and view! Thanks for the great rest!

Stayed in June 2024

Sea was not deep enough to enjoy swimming

Good environment and wounderfull sea view

Stayed in June 2024

No internet Bad phone signals inside rooms I asked for towels because they forgot to put No toothpaste

Big room Good breakfast

Stayed in June 2024

This is a little gem right next to the beach... I wish I stayed there a bit longer than 1 night. Super clean and wonderful!!

Stayed in May 2024

not the hotel's fault, but the road outside was under construction and the smell of pitch is heavy

This place provides beautiful sea view, clean room and great meals, staffs there are very friendly. Highly recommended!

Stayed in April 2024

The Wi-Fi is non-existent on the property. That's the only bad thing about the place.

Everything about my stay was nice. The staff were polite and helpful, the room was clean, lacked some toiletries but nothing significant. I definitely recommend it.

Stayed in May 2024

Auhar. Abdo…Everybody here is soooo nice❤️

Stayed in May 2024

reception staff , resturant staff are more friendly, also is very nice

Very Nice Hotel, also the staff are more coopretive. Beach and pool is nice

Stayed in May 2024

Breakfast buffet was not outstanding

Good facility. Near the beach and also views

Stayed in May 2024

Location is very nice

Stayed in May 2024

NA

The staff was helpful , friendly and professional. The hotel was so clean ,rooms are comfortable and smells good , lake view is beautiful Beach was awesome and clean I love it defiantly I will go there next time

Stayed in May 2024

In a new, good hotel, the air conditioning should be separate and have a remote control. Not integrated into the wall. This is usually only the case in older and not so good hotels. Without a remote control, you have to keep getting up to turn it on and off or to change the temperature.

The Staff was really kind and friendly.😊

Stayed in April 2024

WiFi was very weak, nowadays it is V important to have strong WiFi specially for kids use Location was bit far from the downtown that you need to have car for easy moving

Amazing service from all hotel crew, always everyone seems smiley, helpful and supportive Clean and tidy rooms, sea view was amazing, Swimming pool was very good for kids

Stayed in April 2024

Amazing place. The rooms are very beautiful.. the most clean and beautiful room we had in whole Egypt (we’ve been on a road trip through Egypt and stayed quite a lot places). Everyone was very kind and helpful. I think that’s the best hotel in Marsa Matruh. And I loved the beach with its beautiful baby blue color. I would definitely stay again at this place if I come again to this region.

Stayed in April 2024

The shower cabin was a bit small. Breakfast was served on two stations that were kind of far away from each other. The furniture in the room is functional but of low quality (cabinet doors are already dislodged, wardrobe door doesn't slide, etc). Unconnected with the hotel, what ruined our experience the most was the state of the city. Matrouh is by far the dirtiest city i've seen in Egypt and that says a lot. Even the spectacular Cleopatra Bath beach was littered with garbage everywhere. The city also doesn't offer much in way of entertainment / sites, so you're pretty much stuck to your hotel. The state of the roads was poor as well.

The hotel is new, clean and comfortable. It's small which we liked, there weren't any crowds. We parked easily. The staff was extremely accommodating and spoke English. Breakfast was good and we also ate dinner (a burger) which was tasty, however the a la carte menu is rather limited. The hotel also serves buffet dinner which we didn't try. The location is good if you like to be cut off, there isn't much to do around the hotel. The hotel is situated right across the road from the spectacular Cleopatra Bath beach. The hotel also has its own private beach looking into the inland sea that families with small kids might prefer. There is a smallish pool as well.

Stayed in April 2024

Very nice

Stayed in April 2024

too far away from city high price for transportation to the bus station

room: fabulous sea view, big, clean and nice breakfast: various kinds of food and so delicious staff: very polite and friendly service: free welcome desert

Stayed in February 2024

We visited during low season soft opening, there was no WiFi. But all other facilities are functional.

Beautiful hotel lives up to international 5 stars standard. Clean, friendly and helpful staffs, great service , spacious room fully equipped, amazing breakfast, breathtaking view of the Mediterranean Sea, super good value. They offered us welcome desert and an upgrade. Very generous!

Stayed in March 2024

Tap water is yellow, no internet connection. Location is a bit away from centre, better come with a car.

Nice beach view, quiet, clean rooms, polite hotel manager, enthusiastic receptionists.

Stayed in February 2024

Nothing

The hotel is located around cleopatra beach. Nice view and comfort room. You can go directly to the beach behind the hotel after breakfast. The manager and the staff are all very nice. We arrived late at 20:30 that day but they still help us with our luggages and provided with us great dinner. Will definitely recommend this hotel to everyone.

Stayed in February 2024

Breakfast is great

Stayed in February 2024