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  5. Reviews of Plaza Hotel Alexandria

Reviews of Plaza Hotel Alexandria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

394 El Gaish Ave, Zizinia, Alexandria, Egypt

#32 of 48 hotels in Alexandria

Guests' Choice

Review Score

Based on 1866 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.1

  • Free Wifi

    6.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Booking price is higher than the actual hotel price. Knowing that the reservation price is after a 10% discount.

    Staff Location

    Stayed in June 2024

  • Reviewed: June 22, 2024

    6.0
    Excellent location, professional receptionist , and management needs to pay more attention to the cleanliness.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Not 100% clean.

    The recipient is extremely professional.

    Stayed in June 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor wifi connection

    The location is good 👍 and the staff were very helpful and especially Mr. Ahmad at the reception desk. Good breakfast. Nice view from the balcony . A good budget spot for vacation.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    They need to update their furniture and their food Rooms weren’t that clean and the bed was really not comfortable.

    The location was great

    Stayed in May 2024

  • Reviewed: May 25, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed sheerts and Pellows cover very old and not clean.

    Location is perfect,staff very nice and helpful.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    6.0
    Below Expectations.
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    Very Bad Staff & Service.

    Cleaning & View.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    6.0
    Great location but the hotel could be better in many ways.
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Side Sea View
    • Stayed 5 nights

    Overall I found the cleanliness of the room to be poor. The bathroom was out dated and tired. The towels were grey and almost threadbare. The cleaning staff removed most of my towels and for days I was only left with one towel. The bed was one of the most uncomfortable I have ever slept on. Even on the 12th floor the noise from the streets kept me awake at night.

    Good location with nice view over the beach. Room was a fair size. Staff were kind enough to allocate me a room on a higher floor at check in.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    Old buildings, it’s not seems it’s 4 stars at all. The room was too small with old furniture.

    Location and breakfast was acceptable.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Kitchen services , breakfast, and money handling

    Location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    6.0
    Adequate for the time spent
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Side Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    When we arrived there was no water in the room, we had to ask for towels. The beds and pillows are hard and uncomfortable. We had to ask for water several times because it wasn’t replaced. Aircon doesn’t really cool the room down.

    The location and views are great. Close to Gleem Bay. Staff are very friendly and even went out of their way to go buy us an adaptor at 3am so we could use our plugs in the room.

    Stayed in April 2024

  • Reviewed: March 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    no towels in the room- you need to call the reception to ask for it no disposable slippers available

    *good location-close to the mall, close to the beach *clean and comfortable bed *spacious room *friendly and welcoming staff *good selection of breakfast

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    nice and clean hotel with great location and view
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted from a mobile device

    Internet slow, two lamps had no lights

    Breakfast, quite

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    booking

    location and staff

    Stayed in March 2024

  • Reviewed: March 2, 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is so big (11 floors) and normally there were 2 elevators, one of which was not working. So, the waiting line to get to your room or down to the reception is long. They should fix the other elevator.

    The staff was v friendly and the location is very nice (sea front)

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    Very good
    • Solo traveler
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted from a mobile device

    Need some refurbishment

    Location

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    good stay , value for money , fair in every thing
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night

    the house keeping rep. , i asked her to make up the room and clean , she only tide the bed , doesn't clean the cups and anything . the parking fees are too high for the car .

    room is very good , location also breakfast is good as a quality but need more variety & poor varieties for deserts

    Stayed in February 2024

  • Reviewed: February 21, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    the heater wasn’t working , the bed was small and not comfortable and waiting the elevator for too long

    I loved the location and view . It’s good value for money

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    I will defenetly revisit Alex and stay in the same room
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 1 night
    • Submitted from a mobile device

    It was really amazing specially Maddona in the reception staff. 😊 She was really professional and helpful.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very good stsy, with littel diffeculty at check in..; which was sorted out by our undrtstanding; and Mr. Mahmmood at rec
    • Leisure trip
    • Couple
    • Super Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The location, and the working staff specially Mr. Mahmood at reception..

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Side Sea View - Egyptians and Residents Only
    • Stayed 2 nights

    the staff was very good - the place was amazing - the elevator was very slow - and one of the two elevators was not working, so we spent a lot of time waiting for it. food was good,

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Capacity issues . If crowded better walk away
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is not designed to handle its capacity at all. On our 1st day , the hotel was full . One elevator broken and one working . Waiting for ever to get in . The bkfst restaurant was messy and simply not able to handle the crowds. No cups , no glasses . The quality of food was ok . Room ok for 4 stars . Need a major cleaning job on windows everywhere.

    Location , reasonable wifi

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 1 night

    Room is bit small but nice clean comfortable, location is very good, breakfast is the only thing was just not that great is just Ok.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Enjoyed the sea view so much.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Side Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    One lift only working

    View fantastic

    Stayed in February 2024

Showing 1 - 25

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