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Reviews of Pickalbatros Citadel Resort Sahl Hasheesh 5 stars

Sahl Hasheesh, 99999 Hurghada, Egypt

#34 of 220 hotels in Hurghada

Guests' Choice

Review score

Based on 4283 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 26 September 2024

    8.0
    Good but can be better on service and food.
    • Leisure trip
    • Group
    • Quadruple Family Sea View
    • Stayed 2 nights

    Service was very poor. Food was 7/10. All restuarants shut by 9 PM, the one's open need reservations which we couldnt get for 2 consecutive days.

    Great amenities. Good location right on the beach.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Amazing should be repeated
    • Leisure trip
    • Family with young children
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted via mobile

    Animation scheduled programs are not accurate and my daughter was so sad because they didn’t paint on her face as scheduled

    Every thing is perfect especially animation team , restaurants chifs , managers are so helpful and every meal is fresh , hot and delicious Many thanks for miss safa best animation member Mr almostafa and mr ahmed elsayed best chifs ever And there was a life guard don’t remember his name exactly but he is muscular on the pool

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Big thanks to Mohamed rashed , Radwa , matar and Ahmed ashish
    • Couple
    • Special Offer - Deluxe Room with Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Life guard staff and no one is smiling

    Mr.Mohamed Rashed reception manager and Radwa from the guest relations

    Stayed in September 2024

  • Reviewed: 24 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Perfect the food was great the place is magical and not congested like other resorts

    Stayed in September 2024

  • Reviewed: 24 September 2024

    10
    Thanks to all the amazing staff
    • Leisure trip
    • Couple
    • Honeymoon Room
    • Stayed 5 nights
    • Submitted via mobile

    Cleaning and the view

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Defintley will return and would recommend.
    • Leisure trip
    • Family with young children
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 5 nights
    • Submitted via mobile

    Too many steps from the top floor rooms to the sea shore, there are elevators present though, just the stairs or the ramp where lot closer to our room.

    Delicious buffet with lots of varieties, very nice and friendly staff, lots of activities, lots of pools, 2 big lagoons and lots of great a la carte resturants.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Hotel service is the best , staff are support in everything and food is delicious

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    Exceeded my expectations
    • Leisure trip
    • Couple
    • Standard Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention!

    The property was beautiful, the beds comfy, the spa was amazing- all around great experience

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Incredible resort offering something new to do on the property every day
    • Leisure trip
    • Couple
    • Marina Room (2 Adults Only)
    • Stayed 8 nights
    • Submitted via mobile

    Beautiful resort, huge so much to see, loads of places to eat, the lagoons were beautiful and full of beautiful fish. Massages were brilliant

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the beach; it was all rocky, making it great for snorkeling only but not for swimming. It was the worst dining experience I had at the Moroccan restaurant Tajine Shisha corner is over over priced

    I liked the design of the place, and the food was delicious and tasty except" Tajine" restaurant . The staff was excellent and treated the customers with care and smile The reception team ,foot court restaurant, and even the billiard place were excellent

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Everything is great (beach, pool, location, hospitality, staff) specially Mr Mostafa

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    All is good
    • Leisure trip
    • Family with young children
    • Quadruple Family Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    All is very good thank you pickalbatross and see you next time
    • Leisure trip
    • Family with young children
    • Quadruple Family Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Everything is good

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Good, Relaxing, the sea view is quite nice
    • Leisure trip
    • Couple
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    The long distance walking/traveling within the resort between our booked room which was in building 3 and the restaurants/lobby/stage/drinking bar. Bed was creeking.

    Restaurants had good food, the staff were helpful. Resort is extremely huge and it could take up to 4-7 minutes of walking to reach a point of interest within the resort

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Excellent customer service
    • Leisure trip
    • Couple
    • Marina Room (2 Adults Only)
    • Stayed 5 nights
    • Submitted via mobile

    They need to add elevators for the old or disabled people.

    Almost everything. So beautiful view

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Cant go wrong with kids
    • Leisure trip
    • Family with young children
    • Standard Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I had a 7 year old and was worried he will not enjoy it. I didnt care about myself all was about him so my focus was cleanliness, service, kids activities and swimming facilities and food choices. Was a fantastic holiday. Highly recommended.

    Stayed in August 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 2 nights
    • Submitted via mobile

    some food-related issues, this hotel might still be worth considering.

    I recently stayed at Hotel Picalbatrios in Sahl Hasheesh, and I must commend the exceptional service provided by Radwa. Her helpfulness and friendly demeanor made our vacation incredibly comfortable and enjoyable. Her attention to detail and willingness to assist with any request truly enhanced our overall experience. If you're looking for a great stay with outstanding service, this hotel is definitely worth considering.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    A Very perfect place to spend your vacation
    • Leisure trip
    • Couple
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very friendly and professional staff Good wifi connection covers all the hotel The hotel was very clean High quality service and beverages Specially thanks for Mrs. Radwa for her support

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Swim Up Room
    • Stayed 8 nights
    • Submitted via mobile

    We could only get ice cream between 2pm-5pm; we just wished you could get it longer and in the evenings.

    I recently returned from a 8 night all-inclusive holiday, and I must say it exceeded my expectations in every way. From the moment we arrived, the resort's staff were incredibly welcoming and attentive, ensuring that every need was met. The room was spacious, clean, and beautifully decorated. There were multiple restaurants offering a wide range of cuisines and we had no trouble booking the 2 extra restaurants. The location was gorgeous with multiple beaches available. We had no problems getting sunbeds on any of the days. We have to give a special shoutout to our lifeguard Mohsen who went above and beyond with us. He was so lovely and chatty and we really enjoyed speaking with him each day. To be honest all the staff were incredible and they really made our trip.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 5 nights
    • Submitted via mobile

    **Review for Citadel Albatros Resort - 8.9/10 I had an incredible stay at Citadel Albatros Resort! The staff were amazing—extremely friendly and always ready to help, making the experience even more enjoyable. The food was also impressive, with a great variety of delicious options to suit every taste. The views were stunning, whether you’re looking out over the sea or the beautiful resort grounds. The facilities were top-notch, especially the pool areas, which were clean and well-maintained. The proximity to the sea made it easy to switch between lounging by the pool and enjoying the beach. Overall, everything about the resort contributed to a truly memorable vacation. Highly recommend!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Room Sea View (2 Adults+2 Children)- Egyptians and Residents Only
    • Stayed 4 nights

    The resort is too big, you have to walk quite a bit to get to the beach. The sea water was little turbid however you will enjoy the snorkeling and the beautiful red sea colored fish.

    The design of the resort is gorgeous. The food was amazing, different variety. The stuff members were professional. The service everywhere was exceptional.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    10
    Amazing Location and Achitecture
    • Leisure trip
    • Family with young children
    • Standard Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Sandy beach was small Food quality was average

    Hotel Architecture is unique Location was amazing Room size was unbelievable Staff was very friendly Animation team was good

    Stayed in August 2024

  • Reviewed: 7 September 2024

    10
    I would definitely recommend it to my relatives and ill be back again
    • Leisure trip
    • Family with young children
    • Marina Room (2 Adults Only)
    • Stayed 4 nights
    • Submitted via mobile

    Food needs to be little bit varied

    I loved the full accommodation

    Stayed in August 2024

  • Reviewed: 6 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Special Offer - Standard Room with Sea View - Egyptians and Residents Only
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was perfect…Staff, food, pools, beach

    Stayed in September 2024

Showing 1 – 25

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