Sõpruse tee 9, 74001 Tallinn, Estonia
Based on 329 hotel reviews
7.7Cleanliness
7.6
Comfort
7.5
Location
8.2
Facilities
7.6
Staff
8.3
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 3 January 2022
Nadezda
EstoniaThere was no staff in spa to sell drinks so we must wait for the girl from reception to come and serve us. One of the saunas didn't work on the second day of our stay. There is no soundproofing in the rooms, you can hear everything from the neighbour room.
Staff was very friendly. Hotel has a very nice restaurant with tasty food. Spa facilities were clean and romantic with not many saunas but just enough for two nights.
Stayed in December 2021
Reviewed: 3 January 2022
Milda
LithuaniaVegan milk at breakfast :) It was a nice short stay, nothing too bad noticed.
Hotel is a bit far from the Tallinn city center, but I was aware of that. Closeby there is a shopping mall with few restaurants and a supermarket so it was nice to grab dinner there. Spa is lovely, loved the hot traditional sauna! Breakfast was ok, nothing wow, but it filled our bellies for the day. Staff was friendly.
Stayed in December 2021
Reviewed: 2 January 2022
Jānis
LatviaHotel needs some renovation. It feels, like time was stoped here 5-7years ago - lamps with out bulbs, some rooms without telephone, walls very very thin.
Saunas was really good, staff very professional. Parking close to hotel. Big shopping options are available near the hotel.
Stayed in December 2021
Reviewed: 1 January 2022
Tiina
Estoniathe spa did not have such beautiful lighting as in the advertising photo
Breakfast
Stayed in December 2021
Reviewed: 29 December 2021
Natalia
FinlandThe SPA and breakfast were very good.
Stayed in December 2021
Reviewed: 9 December 2021
Ivika
EstoniaThe pillows (as in most hotels) were too soft. The breakfast buffet was hidden behind a wall - the staff could have given a hint seeing me looking around obviously confused; some dishes were a bit uncomfortable to reach from the back trays for a shorter person like me. Would have preferred a wider choice of fresh fruit rather than such a selection of preserved ones. The breakfast was still tasty :)
The room was clean and the decor cute and pretty. The bathroom was nicely spacious. A very polite answer to a request for a double bed instead of twin beds. Didn't have time to visit the spa, but the hotel expeience was good, so I will be returning to check out the spa as well soon enough. This time it was just a good night's sleep and a stay without much hassle.
Stayed in November 2021
Reviewed: 28 November 2021
Siim
EstoniaCouple from next room was loudly fighting most of the night.
Stayed in November 2021
Reviewed: 28 August 2024
Roman
FinlandWe were not provided with breakfast on the second day of our stay and were compensated for the breakfast at a reduced price. It's terrible when you go to breakfast in a good mood and they tell you "we don't have staff to serve you."
If there were any positives, they all faded in comparison to the fact that we were not given breakfast on the second day. Read below.
Stayed in August 2024
Reviewed: 24 August 2024
Ann
United KingdomBreakfast awful.....waited over 30 mins for baked egg.....no drinks in restaurant.....bed made once....no change of bed clothes.....Hotel sold as retirement home and closing so no-one bothered.. have been here for last 16 years.. previuosly Athena.....this year was awful
Nothing
Stayed in August 2024
Reviewed: 7 August 2024
Svetlana
FinlandIn the spa men changing room locker. Or the lock was not working or two keys for the same locker because personal belongings were taken by someone else. We asked in the receptionist, and we were ignored by her 🙁 It's good that we didn't have any valuables with us.
Spa and breakfast 👍
Stayed in August 2024
Reviewed: 6 August 2024
Ifrit
EstoniaOther than the food cant really say i liked anything
The food seemed nice. L
Stayed in July 2024
Reviewed: 3 August 2024
Katri-sofia
FinlandBreakfast was a disaster. There were 2 waitresses who clearly did not want to work there. One of them Left out on a smoke in the middle of the service. When she came back she did not wash her hands and touched the food. The spa area is a joke. Very worn out. Floor are horribly dirty and slippery. The water in the cols Pool was beyond disgusting. Beds in the rooms have seen better days. Shower was broken etc
Quiet area. But close to shops
Stayed in August 2024
Reviewed: 25 July 2024
Kristiina
GermanyRoom really needs to be renovated. It also smells a bit.....
Nice small spa, good breakfast.
Stayed in July 2024
Reviewed: 13 July 2024
Makem
FinlandRoom was worn. Beds were ok, shower was almost unusable because of weak water pressure. Room didn't match the pictures on Booking com.
SPA was tiny and nice with four saunas.
Stayed in July 2024
Reviewed: 9 July 2024
Kristi
EstoniaStaff was grumpy, felt unmoticated, even unpolite as I did not get “hello” back from the lady in morning table. In spa the lady spoke only russian. The hotel and rooms are old (like 20-30 years back), not renovated at all, bad smell in room.
Spa was more or less ok. Breakfast was good. Beds/pillows good.
Stayed in July 2024
Reviewed: 9 July 2024
Hind
ItalyThe toilet was dirty
The spa
Stayed in July 2024
Reviewed: 28 June 2024
Dmitri
Estonia-
Welcoming staff, long open hours of spa, delicious breakfast
Stayed in June 2024
Reviewed: 17 June 2024
Svetlana
FinlandBroken shower and curtains. Sweets under and behind the bed. Hot in room, no conditioner.
Spa and breakfast 👍👌💞
Stayed in June 2024
Reviewed: 13 June 2024
Isaac
United KingdomGreat facilities and customer support!
Stayed in June 2024
Reviewed: 11 June 2024
Eero
EstoniaPool and smoke sauna
Stayed in June 2024
Reviewed: 8 April 2024
Kadri
EstoniaAt least the building where we were staying is outdated. The bathroom toilet lid was broken. The other room offered had a water damage in the ceiling. Beds were good. You have to walk through the restaurant to get to the rooms and also spa....
Reception and waters at the restaurant were really nice. Spa area was good. The food ( dinner ) was great ! Breakfast average.
Stayed in April 2024
Reviewed: 3 April 2024
Adam
EstoniaOur original room smelt like sewage so we had to move rooms. The second room was much nicer! The all-inclusive breakfast was poor. As a vegan there was nothing, only tinned peaches and bread really. But even for meat eaters the selection was small and should be improved. Even just some fruit would be nice (bananas, apples, oranges...).
We were upgraded to a super nice family room (unfortunately our original room smelt like sewage)! The lady at reception was very nice and helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Liiu
EstoniaSmoke smell in the room, poor breakfast, old and tired facilities.
Coffee, friendly person in administration.
Stayed in March 2024
Reviewed: 15 February 2024
Vadims
EstoniaVisited the hotel for the second time. The first was tolerable, the room was on the 3rd floor. On February 14, they decided to celebrate Valentine's Day and were very disappointed. We lived on the first floor, it's terrible. The room is not cleaned, the room is cold, the blanket is synthetic and you sweat because of it. The beds are joined into one double bed, the mattress is constantly slipping. The bathroom stinks of sewage pipes, and most importantly, there is mold. The lid of the toilet does not work. And for all this we paid 80€ per day. I DO NOT RECOMMEND!
Stayed in February 2024
Reviewed: 31 January 2024
Astrid
EstoniaSingle beds that made up the double bed were not attached and kept moving apart. Breakfast seemed old (cucumbers and tomatoes were dried up, pancakes were like crackers etc). In addition it was pretty difficult for a shorter person to get the food from over the counter. People were waiting for drinks in spa for a long time, because the person just wasn’t there.
Staff was supernice, location was also good.
Stayed in January 2024
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