Clemente Ballén 406 y Chile, 090150 Guayaquil, Ecuador
#16 of 80 hotels in Guayaquil
Guests' ChoiceBased on 221 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 21 September 2024
Xavier
ChileLocation is very útil
Nice place
Stayed in September 2024
Reviewed: 5 September 2024
Eduardo
United Stateswas good
Stayed in September 2024
Reviewed: 16 August 2024
Maria
United StatesNa
Friendly and polite
Stayed in July 2024
Reviewed: 23 July 2024
Gene
EcuadorBest breakfact Buffet en Ecuador by far. Staf Excellent and very responsive to needs. I will definately return.
Stayed in July 2024
Reviewed: 1 July 2024
Juan
EcuadorThe first room I stayed was too little and not great at all. It was not worth it. The staff somehow realized that and sent me to another one. The only issue I found with the new one is that everyone could see/hear/smell everything happening inside the bathroom as there were some space in a glass wall. I was alone this time but it would have been a very upsetting thing if I was with someone else. I never got hot water in the shower. Some people will be annoyed by that. Another thing I found out is the chairs used for the conference rooms are the most uncomfortable ones I've ever felt. It was a 3 hour ceremony nightmare. They don't have a bartender at the bar on weekend. That's a huge mistake. They're losing money and clients for that. Other than that everything was okay.
The staff is the best one I've ever met. They helped me with all the issues I got. They sent me to a better room. They made my key card work, they were always polite. I loved them! The food at La Fundadora is remarkable. I had Tigrillo for breakfast, really good. They have a lot of variety, from guatita to fish Ceviche. Totally reccomend
Stayed in June 2024
Reviewed: 12 June 2024
Megan
United StatesI gave the hotel a 9 instead of a 10 only because the surrounding neighborhood did not seem 100% safe. Please note that we felt perfectly safe staying in the hotel, using arranged transportation from the hotel and visiting the Iguana Park/Cathedral during the day. We did not wander around beyond that. Perfect for our quick stay-over before our Galapagos flight.
Excellent stay for our first night in Ecuador! We had previously arranged a shuttle with the hotel and they met us with a sign at the airport. We had never been to Ecuador before, so this was a comfort. It was late and we were lucky that room service went late so we didn't go hungry! Breakfast was excellent with a great variety of food to pick from and amazing coffee! The staff was very kind and welcoming. The reason I booked this hotel was its proximity to the "Iguana Park" overlooked by the beautiful cathedral. It is just across the street. The park was closed late at night when we arrived, but we were able to stroll around in the morning (had the place to ourselves!) before our flight to Galapagos. The iguanas were not teeming around us like in some of the videos because they mostly come down from the trees in the afternoon, but we enjoyed seeing them in the trees and there were a dozen or so on the ground. Very cool! The best part about this location was the view from our upper-floor windows overlooking the park. The cathedral was right there and there were huge land iguanas at the tops of the trees and we looked down on them - couldn't believe how high up in the trees they climbed. You can see them with the naked eye, but bring binoculars if you want a better view of the tree-top lizards. For our return trip through Guayaquil, we stayed at a different hotel (Wyndham) right next to the Malecon restaurants and Santa Ana Hill so we could climb the stairs to the lighthouse. I highly recommend staying at Unipark by Oro Verde for the Iguana Park/Cathedral proximity and friendly service.
Stayed in May 2024
Reviewed: 1 June 2024
Pburneo
Ecuadorsauna and jacuzzi
Breakfast and location
Stayed in May 2024
Reviewed: 30 April 2024
Maria
United StatesBreakfast was always fantasric..but the excelent workers in the front desk were the Best..atention..respect..avaliable everything..tthank you so much ladies..Fatima..evelyn all the workers excelent..
Stayed in April 2024
Reviewed: 23 April 2024
Alice
GermanyHotel shuttle did not pick us up from the airport as agreed. I suggest to reconfirm with the hotel again shortly before the trip to make sure. I should have done so. Our rooms are located on the 11th floor. The elevators only go to the 10th floor. We have to climb up 2 flights of stairs to reach the 11th floor.
Good facilities with a gym and sauna. Conveniently located, opposite to a park. The rooms are big with very comfortable beds. The restaurant serves very good dinner and breakfast. We did not try their lunch.
Stayed in April 2024
Reviewed: 13 April 2024
Roberto
United StatesExente
Stayed in April 2024
Reviewed: 18 January 2024
Robert
United StatesNada
Great breakfast
Stayed in January 2024
Reviewed: 5 December 2023
Franklin
United StatesGoddddd
Not
Stayed in December 2023
Reviewed: 2 November 2023
Guim
United StatesTransportation to the hotel. Breakfast was very good. Location is great.
Stayed in October 2023
Reviewed: 29 October 2023
Patricia
United StatesI was happy the omelette station was back.
Stayed in October 2023
Reviewed: 25 October 2023
Gwendolyn
United Statesrestaurant has only buffet for breakfast which is $24. bar was open M-F at 4pm. closed on weekends.
spacious room. nice staff.
Stayed in October 2023
Reviewed: 23 October 2023
Andrew
United KingdomTwo Small bath towels and only one hand towel for two guests
Good modern clean hotel. Safe haven with security guards at the entrance. Restaurant for breakfast and evening meal good and well priced. Staff friendly although only one member of staff spoke English. Good location just opposite park with Iguanas and near to Malecon 2000
Stayed in October 2023
Reviewed: 3 October 2023
Susan
United StatesN/A
Perfect location with such a friendly and accommodating staff! Large spacious rooms.
Stayed in October 2023
Reviewed: 25 September 2023
Hazel
EcuadorThe shower handle was damaged.
The location
Stayed in September 2023
Reviewed: 18 August 2023
Edisson
United Statesasked for hot tub and was not ready as promised, as courtesy I was offered free shuttle to airport but I did not used it.
breakfast excellent, room comfort and cleanliness
Stayed in July 2023
Reviewed: 18 July 2023
Evelyn
United StatesUnit and areas very well maintained close to mall and all the tourist area in downtown Guayaquil, the service is excellent very friendly and attentive. The hotel restaurant is amazing food, totally recommended!
Stayed in July 2023
Reviewed: 16 July 2023
Sally
United KingdomLocation and friendly, professional and welcoming staff
Stayed in July 2023
Reviewed: 9 July 2023
Patricia
United StatesOur room wasn't ready until 3:40 pm
Stayed in July 2023
Reviewed: 2 July 2023
Sue
United KingdomNothing to dislike.
I had booked a room for 1 night via Booking.com - but decided that wasn't long enough and asked at the reception desk if I could extend that stay to an extra night. I think they had to juggle available rooms - but were able to allocate a room for 2 nights instead of 1. So I'm very grateful to the staff for doing that. The room didn't have a very good view, but the room itself was fine. Breakfast was self service (though eggs were cooked to request) - and there was plenty of choice; fresh fruit, pastries, breads, cereals; juices; yoghurts; tea/coffee; hot food area. The location was an easy walk to the secure riverside walkway.
Stayed in May 2023
Reviewed: 26 June 2023
Carlos
United States-
everything
Stayed in June 2023
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