Breakfast. It was ok but would have preferred ham slices that are thicker as well as the cheese.

We were in the room pictured above and it was old world beautiful.

Stayed in January 2024

The breakfast could be improved. The hotel doesn't "own" the bar, they just collaborate with the restaurant next door. The offer and quality of the food could be improved.

We chose Kitu Hotel to finish our honeymoon in Ecuador and the hotel staff were incredibly kind and helpful. They helped us book a taxi to go from and to the airport as well as upgraded us to a better room when they heard we were on our honeymoon. The location is great surrounded by nice restaurants and shops.

Stayed in December 2023

We had the most friendly welcome from the owner / manager. Couldn’t help enough. Good breakfast options and a lovely room.

Stayed in December 2023

Slight sewage smell from the drains in the bathroom

A lovely little hotel which felt like home between our tours. The rooms were decent sized and clean. Hot showers! The staff were fantastic. The man named Augusto on reception desk looked after us so well! Helping us sort out day trips and gave good restaurant recommendations. Richard was really helpful too!

Stayed in September 2023

For the price, I would have expected cable tv (it was fuzzy antenna channels and a glitchy Roku type box that hardly worked) and purified water.

Nice design and extremely helpful and friendly staff.

Stayed in August 2023

Staff was exceptional in helping plan outings and taking care of details - very friendly.

Stayed in May 2023

Breakfast was extremely salty TV only showed one channel Receptionist tried to swipe my card again because something on their system was not working when I had already received confirmation from my bank that the payment had gone through

They made arrangements for a taxi to pick me up/drop me off at/from airport and did not overcharge.

Stayed in May 2023

Stuff went up and beyond to help us in all questions

Stayed in March 2023

No elevator

Stay in Room 11 w King bed and rooftop terrace

Stayed in February 2023

very friendly and attentive personnel, great location, comfortable room

Stayed in September 2022

The room was a bit small and the windows gave directly on the shared terrace so we had to keep the curtains closed. I am not sure if it was the water next to the reception (I learned later that it was filtered, not bottled), but I was unfortunatly sick the whole time I stayed there. There could be more than 2 chairs on the terrace.

The room was pretty. The staff was nice. The entrance was very secure. Great hot water, great bathroom with soap dispenser, etc.

Stayed in September 2022

The staff was extremely friendly and helpful. They assisted us with a lot of things, such as safety precautions in Quito, transport options, ecuadorian telephone number/mobile internet and so on.

Stayed in August 2022

I can’t think of anything I didn’t like.

The hotel exceeded my expectations. The staff was super nice, the room was comfortable and the amenities were everything I look for in a hotel. The place was well maintained and the aesthetic was on point.

Stayed in July 2022

staff was extremely nice and went above and beyond to make sure we had a good stay.

Stayed in May 2022

Great rooms, great service! Fantastic place to stay in Quito near many different amenities.

Stayed in May 2022

Rather noisy. Location is not best: 10 min from main square in new town, and with taxi to Historic center. receptionist advised to do not work around the area after dark

The staff is very friendful and helpful. They helped with hints for area, taxi etc

Stayed in February 2022

n/a

the staff were really friendly and helpful, good location so you’re not too far away from restaurants/shops. the hotel was clean, good portions sizes for breakfast

Stayed in February 2022

My toilet seat was broken and didn't have it fixed on my last night. Otherwise the rooms were good and had the basic amenities.

The staff were really nice, welcoming and friendly and made my stay very enjoyable.

Stayed in January 2022

There was no kettle working so could not get hot water. The shower water temperature was hard to regulate and my room had a window right up against the pillow so it meant getting woken up at night if lights were switched on outside.

The staff were very accommodating and helpful and the traditional breakfast was really good with huge portions. The hotel is located in an really good location and prices are very reasonable. The staff responded to all my requests very quickly and were very helpful in getting pcr tests and taxis.

Stayed in January 2022

Staff was super helpful, they oragnized covid tests, airport transfers and stored our luggage for us. Breakfast was good, they had a few options. Rooms were nice

Stayed in December 2021

Bathroom could have been larger.

The staff was exceptional...helped us immensely. Breakfast was complete and delicious.

Stayed in November 2021

Great staff. fine location. Economical breakfast. Fun courtyard on the roof!!

Stayed in November 2021

The property is not suitable for people with reduced mobility. There is no lift and I was on the third floor. It was really annoyed since I had a sore knee and besides the altitude played a role too making it more difficult. This information MUST be included. There was a problem with the shuttle at the airport. We did not find it so we have to take a taxi.

The staff made everything possible to ease the problems we confronted. They were really kind and helpful. The room was nice with a terrace. Breakfast was very nice but not a buffet as offered. The local breakfast (tigrillo) was delicious.

Stayed in October 2021

This is by far the BEST place I ever stayed considering quality and price. The staff were very helpful and firendly.

Stayed in August 2021