The only complaint would be location, but it was still very central with short walk to tube and next to several buses.

The pool, sauna and stem room were a highlight. A beautiful stylish hotel with spa serenity. The rooms were large, the beds comfortable and lots of little dread made the difference.

Stayed in November 2024

Amazing experience and exactly how I expected it. Great vibe

Stayed in November 2024

Cleanest city I’ve been too by far. The people are so lovely and friendly and the hotel was spectacular.

Stayed in November 2024

The staff were warm, friendly and helpful! The suite was very well appointed and comfortable.

Stayed in October 2024

The bed was made several times a day, but especially the floor wasn’t very clean. The staff improved over time, there were some really nice people working there during the week, but when we arrived they mostly ignored us. Also the restaurant isn’t big enough to offer breakfast to all of the guest at the same time, especially on weekends. We were told we should just come back in an hour and see ourselves if we find a spot then.

Great breakfast, amazing pool, beautiful room and excellent location. It’s directly at a loud street, but inside the hotel you don’t notice. Only a few minutes away is an extremely charming bar/restaurant/shopping area.

Stayed in October 2024

Although it looks superb having an indoor pool out in the and having all the rooms opening to the indoor yard area where the pool is has its own drawbacks, mainly the extreme moisture and pool smell. The second thing that bothered me the most was shower, shower curtain was dirty and it didn‘t function to keep the water contained in the shower area and as a result the whole bathroom turned into a small pond. Beds were too soft, pillow menu options were not as shown on the menu. Cocktails from he bar were although creative were all overwhelmingly sweet and expensive.

I liked overal athmosphere & ambiance, friendly and helpful staff, 24 h service, clean facilities, kimonos,convenient location and the fact that it is an adults only hotel with no screaming children running around.

Stayed in October 2024

Price reduced closer to the date but I had booked a non refundable rate

Great pool and breakfast

Stayed in October 2024

pillows are way to soft. needed 3 of them to keep my head parallel. bed sort of sinks too deep curving the spine. not so soundproof but overall. pool could be a few degrees warmer to compensate the cold air outside of the pool.

lovely decorations. love the petrified wood side tables by the bed.

Stayed in October 2024

Our check in was delayed, which was compensated with some “jungle dollars” but would have been nice to offer a realistic time frame for room to be ready. We were told 5-10 minutes, but it was almost 40 mins before we were given our keys. Rooms are small and corridors are quite confusing and dark.

The pool is incredible! An oasis in the middle of the city. So magical and definitely needed after a long flight! Staff are so lovely, especially Gaultier at breakfast! He truly went above and beyond to ensure we had everything we needed, and included tips on where to eat and what to see.

Stayed in September 2024

The pricey breakfast Elevator Shower Curtain

Swimming Pool Sauna Staff Room

Stayed in September 2024

There is nothing not to like!!!!

This hotel is something else it's like being I'm Bali. The decoration, all the treats in your room, the pool I could go on and on . Simply fantastic!!!!

Stayed in September 2024

The breakfast and pool were amazing!

Stayed in September 2024

NOT ENOUGH LIGHTING IN THE ROOM; VERY WARM

POOL AREA AND ROOM SIZE

Stayed in September 2024

Lack of good blackout blinds; our room was poorly soundproofed - we could hear clearly sounds from the main street. Also we think it would be nice if staff from the reception say “good morning/ Hi ” when entering and leaving the hotel.

Really nice design, nice accessories in the room, spectacular swimming pool area. Good location.

Stayed in September 2024

Balinese style pool

Stayed in September 2024

The hotel is showing its age--the rooms need updating (e.g., new bathroom tile and caulking) and the elevators broke down multiple times.

Spacious suite, incredible pool & gym and friendly staff

Stayed in September 2024

Amazing hotel, very kind and helpful staff. Love the pool area and spa service, and their breakfast is the best. Will definitely come back!

Stayed in August 2024

The spa

Stayed in August 2024

none, everything was perfect

One of the best hotels I’ve ever been to. It was special. Everything from the staff, rooms, the amazing pool, and smell in the hotel was perfect. The breakfast was also very good. It was truly luxurious experience

Stayed in August 2024

The rooms, facilities and lobby are tired and need redecoration. The bathroom had mold in the grout of the tiles which smells wet. The rooms were not well cleaned. Coffee machine not included in the room but the staff brought one with limited supply of capsules when asked.

The pool is so nice. A real treat. The roof terrace also nice. Rooms large and comfortable

Stayed in August 2024

The elevators are pretty cramped.

The Bali-style pool with the illuminated fish is magical. The rooftop restaurant is first-rate. The hotel is so beautiful and relaxing!

Stayed in August 2024

The sauna and steam room were sub par and lacked privacy. We could see a man showering completely naked and blowing his nose whilst rinsing his mouth. I understand that saunas are shared spaces but my partner and I didn’t not expect to see someone else’s penis whilst in the sauna.

The Bali Inspired pool

Stayed in July 2024

Everything from start to finish, outstanding 💙

Stayed in August 2024

We really liked the hotel and loved the spa/ pool but found it quite wild that we were charged for the crisps that were placed in the room. There wasn’t a price list or a note about the 3x snacks sat by the free waters so it seemed like they were complimentary. We told the staff checking us out that we thought they were included because of this and their response was just ‘oh yeah no they aren’t’. Having spent nearly 500€ a night you’d expect a property not to cheap out on something like crisps- which they charged 5€ for a tiny bag. We wouldn’t have eaten them had we known they weren’t complimentary and leaving on this note made it feel a little sour.

The pool is amazing and worth booking in itself, such an incredible spa and pool. The rooms were also fantastic. Beds were very comfortable.

Stayed in August 2024