The evening noise if there was a function on.

A very comfortable place to stay. Everything is clean and well presented. The inclusive breakfast offers a wide selection for cereals, cold cuts to hot dishes.

Stayed in August 2024

we arrived in the rain, we were soaked. Reception wasn’t very welcoming. We happened to stumble upon the changing of. The guard at 12. Reception should have told us about it. I explained we were tracing a memory I had in the town with my grandmother, who is Danish. If you are in the hospitality business show a little interest in your guests, encourage them to see x,y,z. It was a very disappointing reception.

The Breakfast was delicious with plenty of choices. The dinner in the Bistro was fantastic. We enjoyed the tasting menu.

Stayed in August 2024

A little more attention could be paid to cleaning the rooms some days it just seem to be a cursory effort on the part of the staff. I think that had a lot to do with what staff was actually on.

The property is ideally located if you want to access the cities and towns in New Zealand. The morning breakfast is excellent with a good variety of things to choose and is very fresh.

Stayed in August 2024

The restaurant was excellent.

Stayed in July 2024

Great setting only a short drive from Lousiana art museum, lots of charm and heritage, amazing dinner in a beautiful courtyard.

Stayed in August 2024

Our room 401 was clean and tidy although extremely hot, but when I asked about a fan one was provided promptly. There were no tea/coffee or even any bottled water was provided in the rooms. The bed was not good if you made the slightest move it creaked and groaned very noisy! When I was in the shower first time allready wet, the hair and body wash had not been refilled, I notified the receptionist who did not seem to be at all bothered! When we were sat in the evening having a drink with friends At 10pm someone started to open and close all the doors very rudely and noisily, they didn’t speak with us at all and when we got up to say good night and left the library room at 10.20pm everything was closed down and no staff to be found …. If only someone had spoken to us it would have been better!!

It was in a nice little area and had the potential to be wonderful. The breakfast staff were delightful and always willing to help. The breakfast staff also provided a lovely spread and worked hard.

Stayed in August 2024

The room could use an extra door between the hallway of the room and the bedroom area, to reduce noise from other guests in the hotel. Staff wasn’t too service oriented compared to other hotels we’ve experienced.

Very clean room and comfortable bed. Lots of parking spaces. Good breakfast and nice areas to relax in the lobby. Amazing location.

Stayed in July 2024

Reception being at the back of the property is a bit odd. It would be nicer to be greeted on entering the property instead of having to wind your way to the rear.

Character-filled building. Clean and comfortable accommodation. Good breakfast selection

Stayed in July 2024

Very tiny shower, so getting the entire bathroom wet while showering was ineviteble, as there was no shower curtain.

Very good breakfast, excellent location for cycling.

Stayed in July 2024

Please change the shower curtain. It looks like something you would expect from a cheap train-station hotel, super old and dirty. And the shower is so small, the curtain always sticks to your body which wants you to shower again. Also for a 4****, no bottled water in the room, no coffee/tea making facility, no facial tissue in the bath?

Friendly staff, the bed was comfy, the restaurant does serve excellent food, the castle grounds next to it are stunning!

Stayed in July 2024

No curtains on bathroom window. Felt very exposed. Would not have cost much to give guests the bare minimum of privacy. Do better going forward! No fridge in the room for water/soft drinks. This was an issue since we were in the annex without easy access to the bar/reception.

Very accommodating receptionist who allowed us to check in early. Thanks!

Stayed in May 2024

Location , breakfast

Stayed in November 2023

I can't think of anything I didn't like. I was very happy with everything.

The breakfast was very good with plenty of different options.

Stayed in August 2023

Restaurant was overpriced, not good value. The staff member at checkin was not responsive and seemed more interested in reading email

Convenient and nice location

Stayed in August 2023

Excellent quiet location - high standards. Neighbour to the Queen, what's not to like :)

Stayed in September 2023

My room (standard size) had sloping walls. The bathroom was small, the shower cubicle was tiny with no shelf for soap etc.

Great location. Nice terraces. Ample parking space. Very comfortable bed.

Stayed in September 2023

As a group just had had breakfast it seemed we just got the leftovers. There was not enough hot water for tea - and no waiter was around. A nice touch would be coffee/tea making facilities in the room.

The Hotel is a historic Kro, very charming - our room was very large with windows to the front and side. The staff at the reception was very friendly. It’s just a short stroll to Fredensborg castle and It’s gardens.

Stayed in August 2023

The bathroom floor became flooded while taking a shower.

Stayed in August 2023

Breakfast was both morning very fresh and varied. Had dinner on a couple of evenings as was a bit out of town, the menu was small but changed daily and the produce, execution and presentation was excellent. A great family run hotel.

Stayed in August 2023

Room with half roof that make them feel smaller. Breakfast overcrowded, not enough staff to manage. Many different buildings

Bistro very good, all very clean. Close to castle

Stayed in August 2023

Staying in the annex was a bit disappointing as it does not have the same historic atmosphere as the main hotel. Lack of lounge facility/sitting room and no tea/coffee in the annex made the stay feel less welcoming. The staff at breakfast were not prepared for gluten or lactose free food despite submission of allergy request at booking. They managed to find some gluten free bread after some difficulty. They struggled to answer food allergy questions with any degree of certainty.

Great location very close to Fredensborg castle and town central area. Beautiful area to walk and bike around. Clean and tidy room with modern fittings.

Stayed in August 2023

Due to windy conditions, my window was completely broken on return to my room , with jagged glass everywhere. It was dangerous to sleep there. As reception was closed, I had to get a relative to find a number to call to help me

Public lounges and dining hall were beautiful

Stayed in August 2023

Great ambiance and good location

Stayed in August 2023

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Very plush hotel close to the Castle/Palace. Larger hotel than expected and plenty of space, not crowded. Evening meal was first class and price reflected that. Plenty of walks available on your doorstep. Local town was quite basic and not a lot to choose from for things to do. Better suited for seeing the Palace and going for walks. Would recommend

Stayed in July 2023