The shower was filthy. Black mould on the ceiling and all around the shower screen. The bathroom had modern tiles so there's no excuse for the poor cleaning. Also the stair carpet was dirty and worn. I so hope the owners of this lovely building look after it better.

The location is fantastic. The rooms are quite large, with big windows looking straight out at the end of the old bridge.

Stayed in June 2024

Location is excellent, right at the Old Bridge. The owner is hands on and entertained us with stories of the hotel and history of Heidelberg.

Stayed in June 2024

The WiFi didn't quite reach our room.

Amazing location and very friendly staff. Reception is open 24 hours.

Stayed in June 2024

Shower was a little dirty.

Close to everything. Room was large but could use a little updating. Staff was great.

Stayed in May 2024

Lack of a lift, but that cannot be avoided in a historical property.

Excellent location in Heidelberg Altstadt. Close to all tourist attractions and restaurants.

Stayed in March 2024

Too many stairs

A great location to be sure

Stayed in December 2023

All good

Location . Friendly staff

Stayed in December 2023

It was cold in the room, a little bit third class furniture and bathroom.

Super location in the heart of Heidelberg Altstadt, everything in 500 m;)

Stayed in October 2023

Small bathroom, small shower cabin. They could have made it bigger in a room 8*4 metres. The sofa and chairs have seen their best days. But it is in a historic building and that makes up for a lot.

Perfect location and big chambers. Perfect start for a city trip with a fantastic view of the historic Bridge. Hotel offers a parking garage at 500m, which is good for an old town.

Stayed in October 2023

The room was tired and it was dirty in places. Towels looked grubby and there was nowhere to hang the bath towels to dry. We never want or need our room cleaned when we are staying somewhere and leave a "do not disturb" sign on the door. However on our last full day, we returned to find my watch missing from the bedside table. It's not worth anything but looks as if it could be. This place needs to concentrate on hiring honest staff and cleaning the rooms properly once guests have left, instead of disturbing their privacy when they are there.

The location and view from our window were outstanding. Front of house staff were very friendly. Room was a good size and beds were comfortable. Good breakfast.

Stayed in September 2023

There are no elevators thus very inconvenient to carry luggage on the third floor.

It was conveniently located in the center of the old town area. It has a nice view of the old bridge and river.

Stayed in September 2023

A bit noisy at night

The very friendly helpful staff.

Stayed in September 2023

Very friendly personnell, great location, good breakfast and a simple but good room!

Stayed in August 2023

The hotel doesn’t have a lift and we were on the third floor - next time I’ll ask for a room on a lower level, but it wouldn’t put me off.

Lots of character, very friendly and helpful staff. Great location - right in the old town but easy to get to. Good parking, not too far away in a covered parking garage.

Stayed in June 2023

No elevator.

close to the old city and transportation. Can’t say enough about the and knowledgeable staff.

Stayed in June 2023

Breakfast options are quite limited.

Fantastic location, nice and comfortable hotel, we had a great view of the river.

Stayed in June 2023

WIFI was quite waek and you had to keep logging in over and over again.

Location was excellent, breakfast was good. Staff was fantastic!

Stayed in May 2023

No lift and no tea/coffee in the rooms.

Location was superb with good breakfast The staff were nice and very helpfull

Stayed in April 2023

There is no elevator so it could be an issue but it wasn't for us

Perfect location and the room had a view of the old bridge. The room was comfortable and spacious.

Stayed in March 2023

A bit old fashioned. The garage is a bit far from the hotel. Relatively poor breakfast.

Very good location directly at the old bridge. Own parking places in closed garage. Helpful staff.

Stayed in February 2023

I think the rooms need an update, they are no longer fieörst or seco d class standard, rather 3*, and that does not fit the price any more. Price would be ok for the location.

Very nice personnel. Old building, great location. Internet fine. Beds good. General equipment fine.

Stayed in January 2023

I was on the first floor overlooking the bridge and the square, which did mean a bit of noise in the room. I visited in January and the radiator in the room wasn't enough to keep it really warm.

Very nice location in Old Town Heidelberg, directly next to the old bridge and close to shopping etc. Staff were very kind, made recommendations for restaurants in the area and spoke perfect English. The room was large by European standards and clean. Breakfast was good as well.

Stayed in January 2023

Bed was uncomfortable and furnishings were very worn.

Good location and good coffee.

Stayed in December 2022

No room service. Small point.

Location was perfect and the view of Heidelberg from the hotel was great.

Stayed in October 2022