Neuer Graben 39, 49074 Osnabrück, Germany
#38 of 89 hotels in Osnabrück
Guests' ChoiceBased on 267 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.5
Staff
9.3
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 15 June 2024
David
United KingdomNothing
Well designed and spacious room. Convenient parking nearby with plenty of charge points for our electric car.
Stayed in June 2024
Reviewed: 15 June 2024
Leandro
NetherlandsStaff was very friendly. The hotel is at walking distance from center of the city. The room was quite spacious and comfortable.
Stayed in May 2024
Reviewed: 10 June 2024
Julia
United KingdomPillows very soft
Staff very friendly and helpful
Stayed in June 2024
Reviewed: 9 June 2024
Jennifer
GermanyThis room was advertised by booking.com with breakfast. It was not included and I had to pay more than 20 Euros more. This was awkward and not clearly advertised.
Stayed in June 2024
Reviewed: 8 June 2024
Gonçalo
PortugalComfortable room, good location, and very nice staff!
Stayed in June 2024
Reviewed: 7 June 2024
Vitalie
PolandThey charge for toiletries like toothpaste , 2 eur each, luckily soap is free)), First time seen something like that despite price for the room. To close curtains it's electrical and it doesn't work properly, air con can't be off, and make noise whole night
Good location, breakfast is ok, clean, beds relative comfortable, but little soft. Staff is friendly and helpful
Stayed in June 2024
Reviewed: 3 June 2024
Michael
NetherlandsAccess to parking poorly signposted. No directions given.
Big room (upgraded)
Stayed in May 2024
Reviewed: 10 May 2024
Helmut
Germanycoffee mashine didn' t work
Very friendly staff and good sauna
Stayed in May 2024
Reviewed: 4 May 2024
Maria
NetherlandsGiven the number of international guests, the choice of international TV channels was very limited. Koran TV with 3 old guys in long dresss discussing Allah didn’t cut the cake for us.
Location, friendly staff, clean
Stayed in May 2024
Reviewed: 29 April 2024
Michael
SwedenWiFi speed was very unstable.
Nice room interior, great shower pressure, everything was very convenient.
Stayed in April 2024
Reviewed: 8 April 2024
Maria
GermanySimple but all-you-need clean room, with closed windows the street noise does not bother. Bed is comfortable. Very appreciate the email from hotel ahead the stay with parking details.
Stayed in April 2024
Reviewed: 5 April 2024
Marianne
NetherlandsBreakfast was excellent, but perhaps slightly overpriced.
Good location within a few minutes of walking to the city center. Very clean and in good condition. Extremely friendly and helpful staff. Good parking facilities.
Stayed in April 2024
Reviewed: 1 April 2024
Guy
NetherlandsNothing really.
Very friendly staff. The possibility to have your bike parked at a safe place. I stayed here twice with a couple of days in between. The second time I was given a larger room even though the first one was good too as far as I was concerned. Location is within walking distance of the city centre.
Stayed in March 2024
Reviewed: 20 March 2024
Bohdan
PolandBlanket and pillow wasn't the best quality.
Stayed in March 2024
Reviewed: 8 March 2024
Abdullah
GermanyI didn't expect the Internet to be very poor. I had to do some work, and the max speed of the Internet was 8 mb. Which was really terrible. Also, the breakfast options could be more.
The staff is friendly and the room was nice. I was upgraded to a bigger room because my actual room's card reader didn't work. Which was nice from the staff
Stayed in March 2024
Reviewed: 4 March 2024
Max
NetherlandsWiFi was not so good; slow and stopped often.
Great stay, nice place, good breakfast.
Stayed in March 2024
Reviewed: 22 January 2024
Twomey
United KingdomBathroom/ shower
Locations
Stayed in January 2024
Reviewed: 15 January 2024
Emily_m
United StatesWe were on the bottom floor and it was a somewhat busy street. The pillows on the bed were pretty thin.
The staff was very friendly, we enjoyed the offerings at breakfast, and we were very happy to have parking in the garage under the hotel since the city parking lots were very busy with all of the Christmas market visitors. It was around a 10-15 minute walk to the areas with the Christmas markets which was convenient for us. The room was clean and pretty comfortable.
Stayed in December 2023
Reviewed: 4 December 2023
Robert
Netherlandsexpensive during Christmas market. ,
walking distance to the city, nearby parking
Stayed in December 2023
Reviewed: 6 November 2023
Edis
NetherlandsThe beads… Why 2x single beds next to each other for a couple? That lowers the comfort perception….
Kind and professional people working there, clean, all in all, really nice place to stay
Stayed in November 2023
Reviewed: 5 November 2023
Audrey
United StatesThe parking garage is across the way. It was conveniently located but did not have a proper way to get into the door. Key card system was non operational and required you to speak with a person each time
Clean and convenient location
Stayed in October 2023
Reviewed: 12 October 2023
Fady
Egypt-
Location - nice staff
Stayed in October 2023
Reviewed: 12 October 2023
Jason
EstoniaThe parking space had a height limit of 170cm. Though this was not mentioned at the time of booking or on the booking site. Had to park on the street and hope for the best.
Location, clean
Stayed in October 2023
Reviewed: 1 October 2023
Brendan
AustraliaThe girls on the front deak
Stayed in September 2023
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