The building is old and the stairs were not comfortable. There is a very small lift without enough air inside, scary lift

Central location and clean room

Stayed in September 2024

The lift could have been bit bigger but it wasnt much of an issue for us.

This is a brilliant apartment. It was clean, well-furnished, and located in a convenient area, making it easy to explore the city. Perfect for a family trip, I would definitely recommend this place to anyone looking for a comfortable stay with family.

Stayed in September 2024

Keys have to be picked up from a different location. Steep and narrow stairway. Small elevator that starts from the first floor.

Amazing location. Everything that you may need is within short walking distance.

Stayed in September 2024

It would have been good to have more drawer space in the bedrooms and there wasn't enough outdoor seating for all of us. It would have been a tight squeeze for 3 people in one of the bedrooms as one was significantly small than the other

The apartment was very conveniently located near to lots of restaurants and a short walk away from the newer town center. It was very spacious for 4 of us and the balconies out both sides of the apartment were great to sit out on. The staff member we met to collect our keys was very welcoming and helpful! This ended up being a great alternative to a hotel and was much cheaper too!

Stayed in September 2024

Just tiny things, but would have loved a non-slip mat for inside the shower, some more fans as it was very hot and a clothes drying rack.

Great apartment, really spacious and well laid out. Good location for us, close to places to eat and a supermarket. Very clean, friendly staff and comfortable.

Stayed in August 2024

No toilet roll

Good location. Well equipped and clean

Stayed in August 2023

Key collection.

Location, Cleanness, amenities, better than expected

Stayed in May 2023

the stairs into room are awful and steep to walk with luggage. small elevator worked 1 out of 5 times we tried to use it.

property was clean with plenty of towels. washing machine was an added bonus.

Stayed in May 2023

have to check in in a different location

Stayed in April 2023

A few more kitchen items would have been useful but overall the flat was well provisioned and comfortable.

The accommodation give clear instructions, so I was informed well in advance that I needed to collect the keys from the hotel which was located in approx 5 minutes away (by car). The hosts were very helpful and answered our silly questions (we were tired after a long drive that day) with grace.

Stayed in January 2023

the price

everything in this apartment is great

Stayed in December 2022

Deposit policy (500€) is absolutely exaggerated. Bathroom lacked furnitures there’s is nowhere to leave creams and bath products. Lacks of basics in the kitchen.

Modern apartments, mostly IKEA furnitures, they have all the basics and there’s a lot of space. Well positioned, close to the metro and there’s a parking structure in front of it.

Stayed in December 2022

The curtains are too small so there is too much sunlight in the morning

location is perfect, just a few minutes walk to the shadow strasse. The entrance is a bit awkward but the rest is very good.

Stayed in May 2022

As above. The keys.

Good apartment and we met someone outside by chance who let us in and he was very helpful. We then had a considerable walk to pick up the keys. The owner needs to find a hotel reception much closer to the apartment if this is their method of handing over the keys and information.

Stayed in November 2021

check in was an 8 minute Uber ride away and was not clearly communicated before arrival. kitchen was nice but only had one kitchen utensil (a whisk) to cook with.

very clean, comfortable beds

Stayed in December 2021

wonderful apartments, everything was convenient, cozy, and comfortable. Everything is clean, there is everything you need like in your own home 👌👌👌 these apartments are some of the best I've had during my entire trip🫶

Stayed in November 2024

The wifi was not working

Stayed in October 2024

1-Check in a far away hotel then comeback to the appartment. 2- the elevator start from 1st floor, which mean you carry your luggage to the 1st floor first, disappointing

Location

Stayed in August 2023

matrasses were very hard

very close to little tokyo and the streets where you can shop

Stayed in August 2023

Entering the property was difficult specially with luggage as I have to take the stair way for some time then use the lift which was not work on the last day and I have to carry all my luggage’s alone to bring them down for 3 and half floors with weights

The size of property is good and sufficient, also it was a clean and tidy. Staff were very helpful and polite

Stayed in July 2023

1. Place felt like a tax-cheating scam :-) So we arrived at the address provided by Booking.com with kids and luggage - only to realize that there was no hotel there! Not even a sign! (You can see the picture attached to my review for proof). We were utterly confused. We asked a smoke/tobacco shop near the entrance of Wehrhahn 71 and they had no idea. So - as we were trying to figure out what happened - a person suddenly came out of the shop and said they had seen some cars with the tag "Sleep In" drive inside the apartment complex and asked us to look around or call the hotel. As we started exploring the apartment complex more we saw two ladies cleaning an apartment with "Sleep In" t-shirts. When we told them we had a booking they asked us to call a certain number. When we did that the person on the other end said we were supposed to receive an email (we did but that was in the junk folder of my Gmail, so I never really checked) - That email had the correct address where we were supposed to show up first to collect the keys, etc. (which was Oststrasse 168, 40210 Düsseldorf and different from where the apartment was Am Wehrhahn 71, 40211 Düsseldorf). Very weird and confusing experience for the first 1 hour. Apparently "Sleep Inn Wehrhahn Suites" owns 4/5 apartments in the apartment complex and runs them like AirBnB style through booking.com. 2. Room was ready at 15:45 and not at the promised time of 15:00 3. Bathroom shower didn’t have a shower curtain - Not sure if that is the norm in German hotels. 4. No toothpaste! No coffee/tea! We paid close to 370 Euros for 2 nights and they couldn't provide that! 5. There was a washing machine but no dryer - Not sure how we were supposed to dry clothes on a very rainy day! Or maybe that's the custom in Germany not to have a dryer?

1. It was a 2-bedroom apartment with a kitchen and a large hall, large TV, and working internet and apps. Very spacious as well. 2. 2 minutes walk to train/tram/bus. Conveniently located. 3. Area felt safe 4. Couple of eateries as well as Netto groceries nearby.

Stayed in August 2023

tbh there is no hate about the hotel

it was so clean and quiet

Stayed in January 2023

No option for escalator for families of six,it was difficult carrying all our luggage to third floor.

Very confy,clean and close to city's centre

Stayed in August 2022

I didn’t get my refund till now more than three weeks, I call them but no response

Stayed in July 2022