Fryed eggs and omelette needs to be cooked nicer. I believe restaurant has a good chef to manage this. Except that, breakfast was super!

Stayed in September 2024

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The view from the restaurant on the wine yard and the Rhein was stunning: at breakfast and during dinner…

Stayed in July 2024

No pillow menu, only one bath robe and restaurant expensive

Location and receptionist service

Stayed in July 2024

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Nice 5 star hotel. Not the best but very good. Good restaurant and excellent breakfast with magnificent view and menu choices. The Burg restaurant was very good but pricey compared to eg Michelin standard level. Would go again

Stayed in July 2024

It would be better if the room is more spacious

The scenery around the property like heaven, surrounded by the vineyard and mixture of historical building, we feel like we are the noble in the old days.

Stayed in June 2024

No tea of coffee facilities in the room

Lovely rooms and right in the middle of the vineyard

Stayed in June 2024

Price for overnight for a dog is extremely expensive!

Clean, comfortable, dog friendly.

Stayed in March 2024

Bit out of town

Modern, clean accommodating

Stayed in December 2023

Nothing really.

We didn't realize this is one of the Relais & Châteaux hotels before we arrive, and we're totally satisfied after arrival. Pretty nice holiday getaway hotel with good location, view, facility and friendly staff. There is a gift riesling in the room(yes of course, this is Geisenheim, riesling is the reason that brought us here), and it is a pretty tasty one. The hotel has a fine restaurant attached to it, but we didn't have a chance to try due to reservation issues.

Stayed in November 2023

The Buddha statues that did not have any connection with the place regarding culture, tradition history etc. When I think of Relais and Chateux I think of very well chosen details that have roots in the area

Great breakfast and the restaurant had a wonderful view

Stayed in November 2023

Dining was a little overpriced and one meal was kot up to standard

Accommodation was excellent and staff fantastic.

Stayed in August 2023

Arrived on a Saturday at lunch time and was informed that no dining was available for lunch or dinner due to two weddings. Inexcusable to check into a Relais & Chateau property that offers no dining accommodations for their guests for two meals, lunch and dinner. If a property wants to be a wedding factory, be that and close to all but wedding parties and drop the pretense of being a luxury Relais & Chateau member. I had reserved a large suite and two additional rooms and when our party of 5 arrived after 12 hours of travel and asked about lunch, the reception just shrugged as if was to be expected that there would be no food service for paying guests on a Saturday. Did not offer room service or any alternative.

Beautiful location, great breakfast and satisfying meal at Burg Restaurant, when it was open.

Stayed in July 2023

It was difficult to get a dinner reservation even one month in advance

It was clean and comfortable and it has air conditioning in the rooms

Stayed in June 2023

€ 35 breakfast was the only option

Size and design. Luxurious rooms . The amenities and things like fruit bowl was a good touch

Stayed in June 2023

1. The fact that there was not a coffee machine in room. 2. The king size bed was a combination of 2 matrases. 3. The breakfast was variety limited without pastries.

The beautitul location, the comfort and clean room and the view at breakfast

Stayed in May 2023

Breakfast was lovely with a beautiful view over the vineyard. I would recommend booking the restaurant on site - well worth a visit. The area itself has a lot to do with the small towns full of nice places to eat and lots of Weinguten surrounding the hotel, one or two hours walk in any direction. The location was perfect to explore the area. Our room was very spacious and luxurious - it looked out right onto the countryside, had a very comfy bed, and a very fancy bathroom!

Stayed in April 2023

Pillows are too soft and looks low quality. Restaurant have charged us 3€ per person for cutlery, for a total bill over 250€!… Did they expect we will eat with our fingers ?!…

very nice hotel and wonderful place, over the vineyard.

Stayed in April 2023

More electric loading points

Stayed in March 2023

It was perfect! I will go back to this location and stay here.

The staff and adjacent restaurant were AMAZING! I went for dinner every night I could! Amazing!

Stayed in December 2022

it was very empty, it looked like we were the only guests

exceptional style of building, very nice location

Stayed in December 2022

No tea and coffee facilities in the room and when asking for cappuccino at the bar, the coffee machine needed servicing and no one serviced it for two days. Suggest to have coffee making facilities in Deluxe Rooms.

Great location away from the busy areas, with easy access to attractions. Beautiful views and friendly staff.

Stayed in November 2022

for such a price spa or at least saunas would be perfect

beautiful location and very clean , modern hotel

Stayed in October 2022

It's a 5-star hotel, but it lacks those special touches, which you would expect from a 5-star hotel. One can live without spa/wellness, but that's what you would expect in a 5-star hotel. Okay, there's no swimming pool, fair, but at least sauna, or is it too much to ask? There could be more bottled water as well. These are trifles, but nice touched. What we didn't like is the evening restaurant -- overpriced for this level of cooking. It is an okay restaurant, but not the value for money one can expect.

Location is nice, green, just you need to have a car for your stay. Breakfast is phenomenal, not just food, which is great, but first of all ambience and a breathtaking view from breakfast terrace. Rooms spacious and modern, beds comfy. On balance, this is what you expect from a hotel of this class.

Stayed in September 2022

The virtual reception in rooms via ipad. We requested an iron and ironing board and it wasn't acknowledged nor delivered. Not the end of the world, but surprising for such an impressive place.

The location and restaurant. The staff in the restaurant were wonderful, especially for my senior Mom. The surroundings couldn't have been better.

Stayed in August 2022