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  5. Reviews of VIVA RIVERSIDE Altstadt Düsseldorf

Reviews of VIVA RIVERSIDE Altstadt Düsseldorf This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Liegeplatz: RSR Steiger Düsseldorf 1/2 - unterhalb Oberkasseler Brücke, Altstadt, 40213 Düsseldorf, Germany

#6 of 198 hotels in Düsseldorf

Guests' Choice

Review score

Based on 187 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    6.4

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Showing 76 – 100

  • Reviewed: 12 March 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    The view was fantastic, crew was nice, and facilities was perfect

    Stayed in March 2022

  • Reviewed: 21 February 2022

    9.0
    Different and fine
    • Leisure trip
    • Couple
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    All was high standard.

    For the second time there and again very pleased with the place and service. A room on the river side gave us the wide view across the Rhine and a part of the modern skyline. It is comfortable, modern and has a luxurious atmosphere. We also appreciated the friendly and courteous service.

    Stayed in February 2022

  • Reviewed: 28 January 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with River View
    • Stayed 2 nights

    Too crowded for breakfast. lethargic behavior of the staff in the restaurant, menu for breafast written only in German. Complicated to connect with wi-fi .

    The fact that was a operating ship, moor in the heart of Dusseldorf! Spectacular view of the river!

    Stayed in December 2021

  • Reviewed: 25 November 2021

    10
    Excellent would happily stay again - superb location and immaculately clean
    • Business trip
    • Family with young children
    • Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Bed was rather hard for my son

    Very friendly and helpful young lady purser on the desk nothing was too much trouble!

    Stayed in November 2021

  • Reviewed: 23 November 2021

    8.0
    Nice but different
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    No internet available. TV had sometimes no reception.

    Nice stay in untypical hotel setting (rover cruise ship)

    Stayed in November 2021

  • Reviewed: 16 November 2021

    10
    excellent, very relaxing weekend… definitely
    • Leisure trip
    • People with friends
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    n/a

    excellent customer service, location great, close to everything. Michal thank you for the excellent service. customer service

    Stayed in November 2021

  • Reviewed: 14 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    very beautiful view outside the mirror...

    Stayed in November 2021

  • Reviewed: 14 November 2021

    10
    good for one night not more than that
    • Business trip
    • Family with young children
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    the bed . the gap between 2 beds when making as double

    perfect

    Stayed in November 2021

  • Reviewed: 29 July 2021

    9.0
    nice to try
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with River View
    • Stayed 1 night

    the docking location it's not the best one. there are a lot of homeless around

    the experience of sleeping on o boat, on a very new one

    Stayed in July 2021

  • Reviewed: 26 March 2024

    5.0
    It was not the best experience
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Small room, water in the room for 4 euro, very hot

    The view

    Stayed in February 2024

  • Reviewed: 29 February 2024

    3.0
    Poor
    • Business trip
    • Group
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    20 minutes @ check in; 45 minutes @ check out; very loud at night

    Location

    Stayed in February 2024

  • Reviewed: 19 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double or Twin Room with City View
    • Stayed 2 nights

    We also requested a single room for 2 people and a single bed. They divided a bed into two. We had to sleep in the children's bed. Unfortunately, we stayed for 2 nights and I did not have a comfortable sleep. I travel to Dusseldorf very often. There are hotels with larger rooms at more affordable prices nearby.

    Breakfast and Location satisfying

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Comfy and clean. Convenient location in the heart of Düsseldorf
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Right next to the bridge with tram noise every 2 minutes throughout the whole night

    spotlessly clean. Great location on the water in the heart of Düsseldorf city.

    Stayed in January 2024

  • Reviewed: 8 December 2023

    7.0
    The far and expensive parking was a big turnoff but the staff, service and the view made up for it
    • Leisure trip
    • Couple
    • Double or Twin Room with River View
    • Stayed 1 night

    There was no nearby parking area and the fee was expensive. We had to walk almost a kilometer to get to the ship hotel. We were told at the reception there was another nearby parking but when we looked at the map its almost the same distance. Plus it wasn't easy to find the parking area too. Our stay was really amazing the only downside is this. When we found the hotel ship, my partner was in a grumpy mood (the walk nearly cause him a vertigo attack) and I was out of breath ( I am not old and no disability). Upon checkout, we had to do the long walk again with our luggage and was surprised our parking fee was Euro 36. It's not very accessible for people with disabilities. They should think about giving assistance to guests from the parking area.

    The lady at the reception (Daniella) was very friendly and helpful. The staff were nice and always greet you with a smile. The view (we booked the room with river view) was amazing. It was so beautiful and relaxing. We slept like babies. The room was very clean and comfortable. The bathroom was perfect and the complementary toiletries smelled so good (one of my favorite brands). The hotel ship was around 5 minutes away from the Christmas Market. The view, the tons of things to see in the surrounding area and the beautiful old buildings and structure will make you forget about the faraway and expensive parking fee.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    3.0
    For only 1 night stay, we had too many issues.
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. Could not find parking entrance at the quayside. 2. Room had two critical problems requiring an engineer call-out. Over-flowing toilet. No power sockets functioning. We were eventually moved to a different room. 3. Waiter staff in restaurant for dinner service not knowledgable about the food. E.g I ordered the cheese platter with Gorgonzola. But it was missing. The waiter tried to convince me that the goats cheese is the Gorgonzola!

    Location.

    Stayed in November 2023

  • Reviewed: 12 February 2023

    5.0
    Nice idea, but absolutely not soundproof
    • Leisure trip
    • Couple
    • Master Suite with River View
    • Stayed 2 nights
    • Submitted via mobile

    it’s not soundproof whatsoever. you can hear everything and anything that is happening on the ship: people walking by, talking in the hallway, cleaning staff 10 doors down etc. woke up several times during the night…

    Location is nice as you are directly on the water. room is spacious, looked nice and was practical.

    Stayed in November 2022

  • Reviewed: 30 January 2023

    5.0
    Uncomfortable location, didn’t feel secure
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    strange location, no security. people sleeping rough on the promenade above the window. no answer on the reception phone when there was a problem, the only emergency number was in Holland, an ansaphone in Dutch. Daughter and partner didn’t feel safe in the hotel

    lovely room, shiny well equipped bathroom

    Stayed in January 2023

  • Reviewed: 28 November 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Suite with City View
    • Stayed 1 night
    • Submitted via mobile

    it was not a building! This hotel was on a ship… but i was not clearly highlighted in the description of the hotel.

    very clean

    Stayed in November 2022

  • Reviewed: 27 November 2022

    7.0
    it’s OK
    • Leisure trip
    • People with friends
    • Master Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    they have no wifi! there is a wifi which requires you to take each separately device to the reception and after all that effort the wifi doesn’t work! the check out is at 10:30!

    very clean, great breakfast

    Stayed in November 2022

  • Reviewed: 2 March 2022

    4.0
    • Business trip
    • Group
    • Suite with Balcony and City View
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with River View
    • Stayed 1 night
    • Submitted via mobile

    small rooms

    view

    Stayed in November 2021

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Suite with Balcony and River View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 12 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double or Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with City View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2024

Showing 76 – 100

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