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Reviews of Best Western Plaza Hotel Stuttgart-Filderstadt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Karl-Benz-Straße 25, 70794 Filderstadt, Germany

#24 of 39 hotels in Filderstadt

Guests' Choice

Review score

Based on 257 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    7.8

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 76 – 100

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Customer service

    Heart all around

    Stayed in July 2024

  • Reviewed: 12 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no AC in the room

    Staff were helpful and understanding

    Stayed in July 2024

  • Reviewed: 11 July 2024

    10
    Wonderful stay!
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Clean property and friendly service!

    Stayed in July 2024

  • Reviewed: 6 July 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms are not so well isolated so you hear the next door rooms and people in the hallways. But they offer earplugs so it's ok.

    The staff is exquisite. Friendly, helpful. Like always the staff makes the hotel.

    Stayed in July 2024

  • Reviewed: 29 June 2024

    10
    Ideal for us looking for an overnight stay before flying on holiday. Staff were friendly, menu and food from the restaur
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    It was very clean, welcoming and close to the airport.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location friendly staff.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like that there was no AC, bed was a bit too hard, there wasn’t a “do not disturb” sign in the room and the cleaning staff tried to barge in at 0800am while my husband and I were still asleep. Tiles in the bathroom were broken… looked a bit unclean there because of that. Windows had no screen so bugs got in, because we had to open them it was so hot in the room.

    Staff during check in was very nice and helpful. Room was tidy and clean. Near by police station so we felt safe.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Your staff weren't friendly, the room was hot, no air-conditioning. I had to come downstairs and request for a fan that didn't work initially. I requested for housekeeping at noon before I went out, it wasn't done. Still came downstairs to ask for towels and when they brought it, it was just one. Like seriously??? At some point the lady at the desk was making me feel like I was being a bother, just for demanding the optimum service I paid for. Right from when I checked in, I knew I had stepped into the wrong place. At check-in, she wore a frown, unfriendly and mean facial expression. It's a big regret overall

    There was nothing I liked. The service was poor. Your staff and the lady at the front desk had very poor attitude.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Awesome location if you want to visit Stuttgart
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    It is 5 min from airport and awesome location and great restaurant

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    room size

    Breakfast, beds

    Stayed in June 2024

  • Reviewed: 30 May 2024

    10
    Comfortable and Friendly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little off the beaten track.

    Comfortable with secure underground parking. Great food options.

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very close to the Stuttgart messe. The room is nice and big. Breakfast was good.

    Stayed in April 2024

  • Reviewed: 27 February 2024

    10
    Enjoyed our stay . Great staff! Great location! Highly recommended
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Great location

    Stayed in January 2024

  • Reviewed: 10 February 2024

    10
    Amazing Cozy Hotel
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The stay at the hotel was amazing the room was spacious and the staff were so kind .

    Stayed in February 2024

  • Reviewed: 31 January 2024

    6.0
    Pleasant
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was overpriced and still quiet far away from the airport also the heating didn't seem to work?

    The staff were friendly and the meals were good in the restaurant

    Stayed in January 2024

  • Reviewed: 12 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed

    Location

    Stayed in December 2023

  • Reviewed: 28 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The blankets weren‘t the cleanest, I would recommend checking the sheets/blankets.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We just needed a place to stay on the road to Italy, and this was perfect. Very big thanks to the staff for arranging self check-in

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Best Best Western
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Absolutely nothing

    This is the best Best Western we've ever stayed. Staff were so helpful. The room was clean and very comfortable. Wow the breakfast was amazing.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The restaurant closed and hour early the 2nd or 3rd day of my stay because there were not any customers.

    Staff was nice and rooms were comfortable.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    6.0
    Too noisy .
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sound insulation is very bad. We were woken up by people coming and going. Not a good night's sleep.

    Great breakfast and nice staff.

    Stayed in November 2023

  • Reviewed: 11 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The facilities are outworn, the sheets, shower and the floor were not really clean. I got a weird room, top floor in front of the hotel sign that was shining a looot during the night. The check-in was a bit weird. Since the airport is close it is noisy, for me it was not a big deal.

    I needed a place to sleep close to the Airport, so the location is okay. Close (20mins by walk) to Filderstadt station from where easy to reach the city center. The staff was helpful. There was a complimentary water in the room. To sleep, take a shower is fair enough.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    6.0
    Filthy room in an otherwise nice hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Stains all over seats in our room. Double bed wasn't there, it was two singles pushed together affecting our comfortable nights sleep. Charged extra for breakfast even though it was stated included when I booked room. (Room booked at £67 but charged £90).

    Great location just off autobahn halfway between our travelling points. Easy parking and short walk to restaurants.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    5.0
    Passable
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The room we booked was mistakenly given to another guest. As there were no similar room available, we have been offered two other (smaller) rooms located in different parts of the building. One of them (single room) was really ugly. It was absolutely not comfortable for us, but we did not have other choice because it was already late evening. People we dancing (!) in the hotel foyer and corridors in the wery late evening, making a lot of noise.

    Well, you can have a bed and breakfast here. Breakfast is not bad, actually.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    10
    Very nice hotel close to the airport
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beds were comfortable. Super clean.

    Stayed in August 2023

Showing 76 – 100

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