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Reviews of Mercure Hotel Panorama Freiburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Wintererstr. 89, 79104 Freiburg im Breisgau, Germany

#12 of 66 hotels in Freiburg im Breisgau

Guests' Choice

Review score

Based on 292 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.4

100% verified reviews

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Showing 1 – 25

  • Reviewed: 19 June 2024

    10
    10/10 stay
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much , only that they didn’t keep a glass in my room to drink water.

    Great rooms , great staff and great food.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The view was exceptional. Staff friendly. Food was outstanding. I would definitely return.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit far from the city for 5 yr kind. Need shuttle bus

    Staff in the breakfast so kind

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    Beautiful stay.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was hot. I believe the heaters were still on. The awning on the balkony worked and than it didn't and than it started working again. The hair dryer in the bathroom didn't work.

    The staff was amazing, very friendly and kind. Helpful. beautiful view from everywhere in the building. Rooms were clean and comfy.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was excellent.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    It’s was perfect 👏👏👏
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom was very small.

    The view, the food, the cleaning, the staff, the room, the car parking.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    The best stay in the Blake forest
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The breakfast was tasty and with plenty of choices The location was amazing in front of the city and forest The dinner was like Michelin restaurant

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    bathroom were really nice and clean, but not very big

    the view was amazing

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    Great location overlooking Freiburg with free parking & good facilities.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Buffet breakfast was expensive.

    Views from the balcony & room comfort.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    It was fantastic!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It has amazing views of the city, the terrace was great, the pool was so nice and the room was really cute.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The position and the views

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Great getaway hotel!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The reception staff was kind and friendly, but we felt that they weren't completely up-to-date with information. Upon arrival, we inquired about the tennis court. The receptionist was enthusiastic and ready to provide us with rackets, but we decided to hike and play tennis the following day. The next morning, we woke up early, excited to play, only to be informed by a different receptionist that the court is only open from May. We then decided to take bikes into town instead. She confirmed that two bikes were available. After asking for five minutes to change into more appropriate biking gear, we returned, only to be told, 'Oh, I forgot that one of the bikes is reserved for someone else.' Seeing our disappointment, she mentioned that there was one extra bike, but warned that its brakes might not work well. We took that bike. Overall, the staff were extremely kind; it was just an unfortunate situation. Another issue was the dinner restaurant. Again, the staff was lovely, but the food was quite overpriced and underwhelming. You will find better options in Freiburg.

    Set in a beautiful location within the Black Forest, this hotel is fantastic for hiking enthusiasts! It also offers rental bikes, perfect for exploring the city. The room was spacious and featured a wonderful balcony. Additionally, we absolutely loved the indoor pool!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast is amazing, but otherwise the food is not worth it.

    A lovely place. Sauna and swimming pool are great.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would have been nice to have a kettle or a coffee machine in the room

    Stayed in April 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great sauna and pool

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Personnel was entering the room even though we were still there. Knocking and entering the room immediately, not waiting for us to get the door.

    Spacious room with a stunning, panoramic view. Great place.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Wonderful setting, comfy beds, great breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The mould in the corner of the wall in the pool area looked a bit grim and needs attention. We also though the pictures displayed in the staircases look very strange and do not fit with the overall design of the hotel. Both, however, did not lower the overall good time we had during our stay in the hotel.

    Amazing view, wonderful breakfast, nice room with very comfortable beds and a great balcony. We also used the pool (great view from here, too) and the sauna. We very much enjoyed our stay. We also loved the fact that breakfast is available until 11am and check out is at 12 pm. Parking the car was nor problem, there is enough free car parking space along the road and in front of the hotel.

    Stayed in February 2024

  • Reviewed: 17 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Meeting expectations

    Stayed in December 2023

  • Reviewed: 26 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast, location, facilities. The view is amazing!

    Stayed in November 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rather dated rooms. No coffee/tea/kettle in room

    Great view over the city. Nice pool and sauna

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Adjacent hiking trails, available bike rentals, and excellent restaurant.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Nothing.

    The hotel's location was perfect. You can see all of Freiburg from above and many hiking trails are right next to the hotel. Bike rentals are available and we cycled in the Black Forest's trails and even took them all the way to the city center. Very enjoyable. Moreover, for two days in a row, I opted to eat dinner in the hotel's restaurant rather than elsewhere. Comfortable setting, delicious food (I ate the Sea bass two days in a row), and attentive staff.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location

    Stayed in November 2023

  • Reviewed: 3 November 2023

    10
    We liked it a lot and if possible we will come again
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    The bathroom is very small. I'm really curious how some oversized people are able to use the toilet ???.

    The location is very nice. We travelled with our dog and he was everywhere welcome. The morning walk could just start behind the hotel because the forest is reaching the hotel.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Amazing terrace with very nice views. The free buffet at the breakfast was excellent.

    Stayed in October 2023

Showing 1 – 25

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