The room was pretty hot. There were two windows which weren’t working properly. But we were asked for comments when we checked out and this was taken on board. We were also told that it is planned to install air con.

Great location in centre of town. We had the deluxe room which was a good size and had excellent storage. Nice touch to have carafe of water refreshed every day. The breakfast was excellent. Super to have eggs freshly cooked. Two female staff members who looked after us during our stay were excellent. Friendly and very efficient. There is no lift and we were very impressed that one of them insisted on carrying our, not light, cases upstairs.

Stayed in May 2024

No elevator

Friendly staff

Stayed in April 2024

Stairs

Clean

Stayed in December 2023

Having to lug my suitcase downstairs to check in and then back up the stairs to my room was difficult. The bed was a bit hard and uncomfortable. I think it would be nice to let people know they can park just one minute away in the Altstadt Parkhaus for 5 euros per day as the hotel parking was something like 12 euros per day.

The location was very close to downtown. The breakfast was delicious and there were high-quality healthy options. The room was clean and had everything I needed.

Stayed in December 2023

Just good and correct.

Stayed in October 2023

The day was cool and rainy, but our hearts were warmed by the young couple we met as we got off the train at Altstadt Oberursel. With no cell or internet, my email from the hotel saying that “we are only a three-minute walk from the underground; it couldn’t be easier!” wasn’t much help. The cheerful young pair did better than point us in the right direction; they walked us to our hotel. (Which could definitely not be seen from the train stop.) It was, as booking.com had promised, “perfect for a one-night stay.” Very cozy very clean room, but no lift...

The room was cozy and very clean. The bathroom and shower were excellent. The made-for-me breakfast omelette was a special treat, beautifully served.

Stayed in November 2023

New and clean, comfortable beds, good and new bath room, small but good breakfast, nice stuff

Stayed in October 2023

Hotel doesn’t have an elevator, but that’s normal for smaller hotels in Germany.

Modern hotel, super staff, responsive booking process and checkout, free parking voucher, the coffee machine, the location - long list!

Stayed in October 2023

No elevator - so not great if injured or sore from a workout.

The room was clean, comfortable and able to move to full darkness (window rolladen). There was parking directly across from the hotel - though on the street. There is also plenty of metered parking available.

Stayed in October 2023

I did mot like the check in. The receptionist could not speak English, seemed not experienced and difficult to communicate. Said that the morging receptionist was excellent.

Great location, close to old town, resturants and bars room had great facilities for a confortable stay.

Stayed in July 2023

The rooms are a bit small - fine if you just want to stay overnight. No elevator and the reception in the basement is sub-optimal if you have luggage, but it will be changed soon. No aircon, but management is working on it.

Great location in the center of Oberursel, very nice staff, clean rooms, everything fine. Breakfast is fine. If back in town, I would book this hotel again.

Stayed in June 2023

There is no elevator. Luckily I was on level 1 and someone helped me with my luggage, but others were not so lucky.

The room was decent. The hotel was close to the trains and busses and there were plenty of pubs and restaurants nearby.

Stayed in May 2023

Stairs. Lots of stairs. For anyone with mobility issues or the elderly or small children or big suitcases, please know there is no lift. My parents are in their seventies and were flying back to the US with large bags so it was a bit uncomfortable for them. The bed while comfortable didn't have a mattress pad, just a fitted sheet. There was some noise on the street so I had to shut the previously mentioned excellent windows. The room got quite warm, no ac, and only a thick duvet which was a bit too hot.

The hotel had an unbeatable location in downtown Oberusel, just outside of Frankfurt. Located very close to the pedestrian main street and plaza with loads of restaurants and shops. The hotel is very close to the tram stop so easy to use public transportation. That said parking spaces were plentiful so driving is not a problem. The place was immaculate. The room was super clean and everything looked new. Good quality double-glazed windows blocked any noise from the street. The padded headboard blocked noise from the other guests. Nice shower with good water pressure and plenty of hot water. The hotel staff were friendly and helpful.

Stayed in May 2023

Nil

friendly staff, the comfortable bed. we could walk everywhere. it’s close to transport

Stayed in May 2023

Very good location, in the center and with walking distance to U-Bahn. Very guest-oriented staff with focus on support of the guests. Even having late check-in, everything was prepared in advance. Delicious breakfasts. Clean, calm and very friendly hotel.

Stayed in April 2023

The room was quite small on first impression but it was perfect for my needs.

The staff were so friendly and accommodation. It makes all the difference to have a friendly atmosphere and this was the feeling as soon as i arrived.

Stayed in April 2023

Hotel has a strange layout which involves lots of stairs

Staff was very friendly and went out of their way to accomodate us. Breakfast was personalised and cooked well.

Stayed in April 2023

Great breakfast, served with a personal touch by the team.

Stayed in December 2022

no airco (in summer reason to choise other hotel)

great staf and location

Stayed in January 2023

access to the hotel for the first time after 20:00. If there is no access code (and it was not sent in advance), getting in is problematic

helpful and friendly staff

Stayed in November 2022

As mentioned in a friendly discussion with the manager, the Nespresso machine in the bedroom will be welcomed by some visitors but we would have preferred to be able to make a cup of tea. It might be a good idea to make it clearer that there is no lift. The description in Booking.com states that there is no lift to gain access to the upper floors, but the reception/breakfast room is in the basement, so all visitors need to be able to manage stairs, even those who are staying on the ground floor.

A beautifully styled hotel in an excellent location. Comfortable beds and well-designed bathroom. Friendly, helpful staff and an excellent breakfast.

Stayed in September 2022

The staff first tried to put us on different floors, despite our request to be near. Then put us across the long hall, which was better. Unfortunately, very little air flow and no fan.

The location is excellent, rooms were clean.

Stayed in June 2022

Hot, no air conditioning available. Luckily on the top floor we could close the shutter and leave the windows wide open. Not enough hooks in bathroom, no coat hangers and no storage space for contents of suitcase.

Location excellent as my family live nearby. Also, good cafes & restaurants within walking distance.

Stayed in July 2022

No aircon, which made for a bit of a sweaty night as Oberursel was at 34 degrees that day. Breakfast only.

Small. clean and neat hotel in Oberursel. Excellent customer service, personally cooked breakfast, easy check in and out.

Stayed in June 2022