Bayenstr. 51, Altstadt-Süd, 50678 Cologne, Germany
#76 of 238 hotels in Cologne
Guests' ChoiceBased on 870 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.6
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 20 June 2024
Charles
United KingdomWelcoming, clean with pleasant and efficient staff
Stayed in June 2024
Reviewed: 20 June 2024
John
United KingdomN/a
Good location and facilities
Stayed in June 2024
Reviewed: 19 June 2024
Ravilagu
NetherlandsThe breakfast was expensive as compared to similar breakfast spreads in other hotels
The hotel is clean and well maintained. The beds were quite comfortable and we did not have any issues despite being 3 people in a room meant for two usually. The staff was quite friendly and they let us keep our bags after checking out as our train back was after 6/7 hours.
Stayed in June 2024
Reviewed: 17 June 2024
Silvia
SpainSupplementary bed was not very comfortable.
Very clean and in general comfortable. 20 min walking from the city center.
Stayed in June 2024
Reviewed: 30 May 2024
Ibrahim
Bosnia and HerzegovinaParking fee
The breakfast was very good and sufficient for us.
Stayed in April 2024
Reviewed: 25 May 2024
Ian
New ZealandGreat room. We located. Very helpful staff.
Stayed in May 2024
Reviewed: 22 May 2024
Maslinda
Malaysianothing
Nice view, good location
Stayed in April 2024
Reviewed: 20 May 2024
Andrei
BelgiumGood facilities, very friendly staff, and nice location, within walking distance from the city centre.
Stayed in May 2024
Reviewed: 15 May 2024
Nobuko
United StatesHouse keeper was drinking coffee in our room which was so I inappropriate.
Stayed in May 2024
Reviewed: 12 May 2024
Stavros
CyprusUncomfortable beds. Small bedroom for a family of 4 for the price we paid.
Good location, few minutes from city center with bus. Helpful staff at reception. Nice food served at hotel’s bar.
Stayed in May 2024
Reviewed: 4 May 2024
Michael
NetherlandsNothing really to complain about, maybe except the breakfast prices, which, together with the room price, add up quite a lot.
Very nice hotel. Located at the Rhine river, and you can reach the city centre in 15-20 minutes walking. There is an underground parking. The breakfast was very good.
Stayed in May 2024
Reviewed: 2 May 2024
Kamil
NetherlandsThere was black stain at the bottom of water heater, could not make an early morning tea.
Room was newly and modern decorated. It felt comfy, even a bit luxurious. Beds were exceptionally comfortable. It was spacious enough for even a family with two kids. Location of the hotel is also quite convenient. Paid parking option is very nice, price is comparable with street parking but parking lots are spacious enough.
Stayed in May 2024
Reviewed: 27 April 2024
M
NetherlandsThere was no swimming pool
I liked the toilet
Stayed in February 2024
Reviewed: 25 April 2024
Chen
United StatesJust to be clear the hotel is not directly on the water, but it is only a short walk to the Rhein river.
Breakfast was very good, many items on the buffet and very well organized. Hotel room was very clean. Takes only 20 minutes to walk along the river to the city center.
Stayed in April 2024
Reviewed: 10 April 2024
Anna
United KingdomVery noisy. It was hot in the room and we opened the window but then we couldn’t sleep because it was noisy outside. The breakfast is a bit expensive.
Good location, nice stuff, parking
Stayed in April 2024
Reviewed: 8 April 2024
Florina
GermanyThe shampoo and liquid soap stocks were empty.
The breakfast was delicious, the room was clean and the bed was comfortable.The staff was also kind.
Stayed in April 2024
Reviewed: 1 April 2024
Christian
AustriaBusy lobby
Good Hotel for a short stay
Stayed in March 2024
Reviewed: 1 April 2024
Emrah
BelgiumHotel’s Location is a little bit far from city center
Parking Spacious room Cleanness
Stayed in March 2024
Reviewed: 30 March 2024
Viola
United KingdomThe room was quiet, and comfortable for our family. The location was good - plenty of places to eat locally, close to the beautiful Rhine. The staff were super friendly. We didn't try the breakfast.
Stayed in March 2024
Reviewed: 29 March 2024
Areti
GermanyBreakfast could have more variety, expensive for what it offered. No body lotion available.
Big room for three. Parking available although with charge. View to the river. Location very good for city travelers.
Stayed in March 2024
Reviewed: 21 March 2024
Markus
GermanyRoom could have been a bit bigger for a family of four.
Friendly staff across all functions, modern & clean rooms. Well organised breakfast. Would definitely recommend.
Stayed in March 2024
Reviewed: 20 March 2024
Niyazdurdiev
TurkmenistanHowever, there is one area where I believe there could be room for improvement: the frequency of changing the bed sheets. While my room was impeccably clean upon arrival, I couldn't help but notice that the bed sheets were not changed as frequently as I would have expected during my stay.
We recently had the pleasure of staying at a delightful hotel in the vibrant city of Cologne, and I couldn't have been more impressed. From its prime location to its impeccable service, every aspect of my experience was simply exceptional. First and foremost, the hotel's location was unparalleled. Situated just a stone's throw away from Cologne's cultural gems, including the renowned Dom and the charming Chocolate Museum, it offered the perfect base for exploring the city's rich heritage. Moreover, being within walking distance of both the Koln Messe/Deutz and Hbf train stations made transportation incredibly convenient. Upon arrival, I was warmly greeted by the hotel staff, whose friendliness and professionalism immediately made me feel at home. Throughout my stay, they went above and beyond to ensure that every need was met, providing exemplary service. One of the highlights of my stay was undoubtedly the sumptuous breakfast served at the hotel. From freshly baked pastries to an array of delicious options, there was something to satisfy every palate. The quality and variety of the offerings were truly impressive.
Stayed in March 2024
Reviewed: 19 March 2024
Mj
GermanyEverything was amazing but the property didn't have enough parking so we had to Park on another hotel ..which was 20min walk from Novotel
Staff was amazing and room. Was clean
Stayed in February 2024
Reviewed: 17 March 2024
Rajan
NetherlandsCleanliness cooperation
Stayed in March 2024
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