Sternschanze 6, Sternschanze, 20357 Hamburg, Germany
#144 of 370 hotels in Hamburg
Guests' ChoiceBased on 516 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
8.5
Value for money
7.5
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 24, 2024
Kristina
GermanyThe hotel made a great impression. The rooms are cozy and clean, and the staff is friendly. The breakfast is varied and delicious. The location is also very convenient — it’s easy to get to the train station, and walks around the city center. A great choice for anyone looking for a comfortable stay in the city!
Stayed in September 2024
Reviewed: September 21, 2024
Julie
GermanyBar not open early enough & no comfortable seating in the bar. Not enough people on reception when I arrived - long queue before I got to my room.
Excellent breakfast - but difficult to find everything - no flow for the guests. Everybody in a messy crowd trying to work out where every thing was situated.
Stayed in August 2024
Reviewed: September 11, 2024
Mahdiyeh
United Arab EmiratesBehavior of stuffs was rude.the room was not look like pictures I booked! Either they didn’t put toothbrush!..
Location was good,close to metro
Stayed in August 2024
Reviewed: September 2, 2024
Kee
GermanyA staff who worked at 8am on 30th AUG in the reception is so irresponsible and she doesnot have any single service minds. Her collegue who worked in previous day must have made mistakes not to leave my card paymeny receipt and he promised me to give all when I checked out but he didnot leave anything. When I checked out, I asked that irresponsible person to give me all receipts but she refused me to give and tell me not to give anything and it is her collegue' mistake and kept telling me "I donot know and can not help you". Well.. do you think she is right ? I cannot understand it at all.
quiet, feel like living in old ages
Stayed in August 2024
Reviewed: August 29, 2024
Serkan
Turkeyfinding hotel in difficult because of navigation system
finding hotel in difficult because of navigation system
Stayed in July 2024
Reviewed: August 11, 2024
Stian
NorwayThe gym is big but it’s just a waste of space! Hardly any equipment there
It’s super cool, really fascinating property with an interesting history. The rooms are also quite large and looks great
Stayed in August 2024
Reviewed: August 11, 2024
Ann-cathrin
SwedenThe blind between room and bathroom didn’t work.
Breakfast was great.
Stayed in August 2024
Reviewed: August 8, 2024
Frank
SwitzerlandVery convenient, train station 200 m, in the middle of a park, great architecture, quiet, great breakfast
Stayed in August 2024
Reviewed: August 7, 2024
Anna
SwedenThe fitness center could be a bit bigger with at least an extra mattress on the floor and some extra weights. It was a bit difficult to find the right way to the hotel as some streets had been closed off. Luckily the hotel is on a hill, so we could see it and try out new roads to reach destination!
Nice location with nice views of Hamburg. Nice area with a lot of restaurants around. Cool design of the building and common areas. Nice breakfast and comfortable bed.
Stayed in August 2024
Reviewed: August 4, 2024
Michaela
BelgiumMore like a three star than four, air conditioning not working, the window between the bathroom and the room not working, the window was not working properly which is scary on the 10th floor, staff was not very friendly or responsive
Location was good
Stayed in August 2024
Reviewed: July 31, 2024
Lyka
GermanyThe place is cozy and beautiful
Stayed in July 2024
Reviewed: July 24, 2024
Carly
United KingdomVery unique building with comfortable rooms.
Stayed in July 2024
Reviewed: July 14, 2024
Christel
GermanyRather narrow twin beds
Very interesting building, nice room, roomy and clean bathroom, quiet place in a lively neighborhood, good public transportation to central station
Stayed in July 2024
Reviewed: June 25, 2024
Giorgi
GeorgiaEvacuation at 04:15 am
Nice place
Stayed in June 2024
Reviewed: June 25, 2024
Luka
GeorgiaNot very modern rooms
Perfect location, good facilities, clean
Stayed in June 2024
Reviewed: June 24, 2024
Martin
United KingdomChecking in. Took too long. System’s not good. Needed more staff. Keys for both our room and our friends didn’t work and had to get them reprogrammed
Location, building, excellent breakfast
Stayed in June 2024
Reviewed: June 21, 2024
David
United KingdomNo iron in room which is not acceptable in a hotel of this standard. When i asked for onevi wad informec i was 10th in the queue !!
Love the building, the rooms very well finished, comfortable and quiet
Stayed in May 2024
Reviewed: June 17, 2024
Monika
GermanyWe booked 2 rooms with a queen size beed and both od us got 2 separately single bed. We had not have a kettle in room but Tea was there. Shower water was critical hot and hard to manage proper temperature. Also the coffee machine doesn't work in one of our room, so for this price to many bad surprises.
Location and the special building are very good. We had not had a breakfast so i can not make any commitment.
Stayed in June 2024
Reviewed: June 13, 2024
Katharina
United KingdomStaff very disengaged. Noticed this both at the reception as well as the restaurant. First time for us in Germany that we had reception desk team that was more interested in chatting amongst themselves, and restaurant team that tried to avoid eye contact at all cost. I would have voiced my disappointment at check out, rather than a review, had I been given the chance.
Stunning architecture, great views of the city
Stayed in June 2024
Reviewed: June 12, 2024
Melanie
GermanyThe so called Fitness centre was 4 different cardio machines and a tower with a few dumbbells. No mats or further equipment.
The sauna was nice and also the towels and relaxing area. The room was clean with a nice view over the city.
Stayed in June 2024
Reviewed: May 31, 2024
Jennifer
Germany- staff at reception in first evening was not very solution orientated („no, the restaurant is full“ - would have appreciated alternative recommendations in the surrounding area then) - a bit expensive after all
- centrally located - good facilities
Stayed in May 2024
Reviewed: May 29, 2024
Katja
Germanythe surrounding park can feel shady at night although probably safe
The location in the old water tower and the surrounding eclectic, working class and student neighborhood
Stayed in April 2024
Reviewed: May 15, 2024
Fred
MalaysiaParking fee, that's a rip-off !
Location, staff, bar, breakfast.
Stayed in May 2024
Reviewed: May 14, 2024
Leann
NorwayLocation was a little sketchy but ok.
Really clean and well-appointed hotel.
Stayed in May 2024
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