Friedrichstr. 103, Mitte, 10117 Berlin, Germany
#109 of 527 hotels in Berlin
Guests' ChoiceBased on 1794 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
7.9
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End of dialog contentReviewed: 29 January 2024
Iain
United KingdomThe only comment to make here is about the online facility aspects. The the room service menu could not be accessed via the QR code available in the room and we tried for the 3 nights we were there to open it, however it would not get all the way. Not a major deal but would have been nice to get some food in the room once or twice. Also tried to sign up for the Meliá rewards site as it allowed half price breakfast, however it came up with an error every time we tried despite checking all information was right. Probably saved us some £££ thought as we just went out and bought some local food.
Location next to all transport, easy walking to city centre, some great food places around. Second time there and room comfort and cleanliness makes it an enjoyable stay.
Stayed in January 2024
Reviewed: 24 January 2024
Ruel
IrelandTime during the checkin/ check out took awhile, I have paid upon check in but it doesn't reflect on their system and asks for my card details again upon check out.
We were booked at room 556 which I say is worth the pay. We love the fact that we had a big space for our lil kiddo and a nice view outside. Staff were accommodating. We enjoyed our stay in Berlin.
Stayed in January 2024
Reviewed: 24 January 2024
Ivan
Czech RepublicFantastic location, parking lot for my car available upon arrival.
Stayed in January 2024
Reviewed: 23 January 2024
Louisa
United KingdomNothing
Distance to station bars and restaurants clean and spacious
Stayed in January 2024
Reviewed: 22 January 2024
Maureen
United KingdomI was completely satisfied with my experience.
Made very welcome. The staff were very helpful.
Stayed in January 2024
Reviewed: 18 January 2024
Fawaz
GermanyVery nice and clean!
Stayed in January 2024
Reviewed: 14 January 2024
Paul
United StatesNot a lot of late night dining nearby. Could have used more outlets near bed (had to unplug lamps to charge phones).
Large property, steps to transport. Good location in Mitte. Good value.
Stayed in January 2024
Reviewed: 7 January 2024
Joan
United StatesThey overcharged me. There are additional charges on my bill than what was supposed to be and I still cannot get it resolved.
Stayed in December 2023
Reviewed: 7 January 2024
Claudia
GermanyBreakfast was good. Close to the Friedrichstadtpalast
Stayed in January 2024
Reviewed: 31 December 2023
Afua
United KingdomCan’t fault it really
The location, breakfast and the attentiveness of staff. Arrived a day after my intended check-in and they made sure that I had a room reserved as I was concerned that won’t be the case.
Stayed in December 2023
Reviewed: 30 December 2023
Tfern
IndonesiaThere is a bar and resto on the same level with the reception. We went there and one of the waitress having a sour face and feel like she is not in the mood of working. She appointed us to corner table which is very small for 3 of us. So we decided to go and eat at the resto cross the hotel.
The location is perfect. Near to everything. Staff are good. Very helpful.
Stayed in December 2023
Reviewed: 28 December 2023
Otis
United StatesGreat location.
Stayed in December 2023
Reviewed: 28 December 2023
Sarah
United KingdomTea/coffee/milk options in the room could be better.
Excellent location. Clean and comfortable. Friendly staff.
Stayed in December 2023
Reviewed: 28 December 2023
Calis
DenmarkThe car park is quite expensive.
Location of the Hotel is wonderful. Everywhere is in walking distance also the subway is close by. Furthermore, I would highly recommend the open buffet breakfast.
Stayed in December 2023
Reviewed: 26 December 2023
Philip
United KingdomLocation to station and attractions
Stayed in December 2023
Reviewed: 24 December 2023
Sule
GermanyI like the location, the size of the room, the fast service and the facilities. There are lots of options in the hotel tapas bar, breakfast etc. I have visited the museums so it was nice to stay close. Old yet still very elegant. I like the
Stayed in December 2023
Reviewed: 22 December 2023
John
United KingdomWi fi coffee facilities very miserly two coffee sachets only each night.
Breakfast location
Stayed in December 2023
Reviewed: 20 December 2023
Charlotte
United KingdomNothing
Great location …. Lovely staff and rooms and breakfast great too
Stayed in December 2023
Reviewed: 18 December 2023
Mandy
GermanyCentral. Good breakfast and nice Tapas restaurant. Good size rooms
Stayed in December 2023
Reviewed: 18 December 2023
Javierprague
Czech RepublicNothing all good.
The room was very spacious, and the bathroom had a shower and a bath, perfect for travelling with a baby.
Stayed in December 2023
Reviewed: 17 December 2023
Jennifer
PolandWe requested two single beds as opposed to a double bed. When we arrived, the room was still set up as a double bed. We were told if we wanted two beds we would need to move the beds ourselves as there was no staff to do it. The beds are very heavy, solid wood frames. With an advance booking, I would expect that at some point the hotel would have found the time and staff to do it.
Excellent location across the Friedrichstrasse S-Bahn, quiet room. We did not use the free luggage storage facility, but it was a great comfort to know it was available. The restaurant also promising looking. We will happily stay again, provided the beds are as requested.
Stayed in December 2023
Reviewed: 14 December 2023
Delphine
NorwayThe food at the breakfast was not great
Comfortable room and quiet. I liked the Rituals products in the bathroom.
Stayed in December 2023
Reviewed: 10 December 2023
Alan
United KingdomA bit dated and a strange colour scheme. Staff felt like they were going through the motions, no real feeling of being welcome with the exception of one of the concierge team who was excellent. Breakfast was very, very average.
Great location. Comfortable room. Good cleaning.
Stayed in December 2023
Reviewed: 10 December 2023
Zekiye
CyprusThey must control if everything was all fine carefully before we come. My shampoo did not work and i found it out while i was at the bath and i waited them to bring the new one about 15 min at the bath.
Location of the hotel was awesome. The staff is wonderful. I always stay at Melia Hotel group at other countries also. They have the same standard and quality.
Stayed in December 2023
Reviewed: 2 December 2023
Elena
RussiaEverything was perfect, except that it's a bit expensive for us, that's why we decide that we will not take breakfast in the hotel. The location is perfect, staff is friendly. Will stay next time in this hotel
Stayed in November 2023
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