Nice location, nice room, good bed

Stayed in July 2023

Fantastic trip let down by slow service in the dragon bar.

Fabulously themed hotel with easy access to the park. Liked checking in online, saved time.

Stayed in July 2023

Nothing

The hotel is beautiful and the buffet was amazing

Stayed in June 2023

The temperature was too high for us. No luck in changing temperature settings in room

Family room was clean and sufficient space for 4.

Stayed in January 2023

The family rooms are not that big. Noisy highway if you are in the “cheaper” rooms.

Very nice hotel , very clean. Very friendly staff. Easy access to the park.

Stayed in October 2022

There could be a better system and proper advertising of the games room (once you were there you could stay for the entire evening, which people availed of to the dismay of others); the pillows were not easy to sleep on (but that could just be my personal preference) and there was no tea/coffee facilities or safes in the room (in particular the latter seemed strange, given you would not wish to bring valuables to the park). I was also disappointed that while the 3 Phantasialand hotels share a website, you could not dine in one of the other hotel restaurants.

Hotel interior is just spectacular, you really feel like you are on holidays! The staff were extremely friendly and helpful, no request was too much (ironing board and iron was sent up to the room before I even got back up there from reception myself!) and they (and the hotel facilities) made travelling with a baby so much easier than anticipated (baby changing facilities in the bathroom, replacement of crib mattress when needed).

Stayed in September 2022

Almost Everything!

Stayed in August 2022

Not hotels fault at all, but theres nothing to do nearby/walking distance...

Great to visit phantasialand, breakfast buffet was excellent 10/10

Stayed in May 2022

Pool was crowdy with a lot of children. We were not able to join since there was no space left. Dinner in the buffet restaurant was nice, but expensive. The drinks were not included in the price and they did not tell us beforehand. Restaurant was very dark in the evening.

Breakfast was excellent! A lot of choice and very nice quality. Also a lot of healthy options. A lot of choice: pancakes, oats, juices, good coffees, scrambled eggs and bacon, fruits, cakes...

Stayed in July 2022

Private entrance to Phanrasialand

Stayed in June 2022

ummmmmmmm….there was an incident one night where the electricity went out at around 1a.m. not sure what happened but it was fixed rather quickly. Not a huge problem but just an incident that a occurred. The buffet is overpriced as well, we wouldn’t go there again. I would eat out or order in next time.

great location!

Stayed in July 2022

1. cash only for room service. 2. I ordered a bottle of beer ( room servie) as I didn’t want to go to the bar of downstairs, but no opener was provided/prepared when the beer was delivered, as a solution, I went to the bar to open my beer

1. location 2. environment

Stayed in July 2022

the workers took 45 m to bring me a drink not normal

near to phantasia and was cosy

Stayed in July 2022

Room service food only if you didnt make a restaurant reservation.

Location and ambiance

Stayed in July 2022

No USB charging No tea or coffee in room

Very nice...so nice to be able To from park to room so easily... Beautiful garden...nice cocktails...huge selection at breakfast....buffet in Bamboo restaurant huge selection...very much enjoyed our stay here

Stayed in April 2022

nothing worth to mention, all went well.

Very beautiful « China like » hotel with a wonderful garden and direct entrance to the park. great breakfast buffet

Stayed in April 2022

Compared to the 3-star Matamba Hotel in the same fun park, the Ling Bao Hotel does not meet our expectations for a 4-star hotel. The room size, facilities and staff did not meet our expectations. At Matamba Hotel we got bigger rooms, better service and more holiday feeling. While at Matamba the rooms were always ready when we arrived with a baby or toddler, at Ling Bao we had to wait for the actual check-in time. Luggage can be left in a self-service room without any security or liability. The shower is half the size and floods the bathroom, the room has no shoehorn and the nice view is limited when there are no real curtains to open. The staff are friendly. But they fail to congratulate a birthday child when they give him/her a free ticket. That's bad for a place like this.

The location is excellent. Nice inner yard with beautiful lighting. The swimming pool and Spa look good, even though we did not use them.

Stayed in January 2023

Super place. We really enjoyed it. Attached to the park so it was easy to pop back to the room to warm up. Breakfast was incredible, lots of choice. Pool was lovely.

Stayed in December 2022

Better options for food. I am handicapped and can't eat at buffets its not worth the money. I will say the breakfast was very good. The room was comfortable but very complicated to turn the AC off. I don't feel the room was worth the price. The staff were very friendly.

The hotel only offered a buffet supper which was not very good. They advertise having two pools but on check in we were told the indoor pool was under renovations. This should be indicated prior to checking in. The neighbor hotel was 100€ cheaper and we only booked Ling Bao for the pools. The breakfast was very good.

Stayed in September 2022

Be sure to make dinner reservations or make alternative plans. There is one restaurant, a pan-Asian buffet. We couldn't be sat until after 9 pm, and it was expensive (even for a theme park). Limited parking immediately adjacent to the hotel, sort of along a gravel alley way.

Great hotel. Very well themed. Large comfortable room. Friendly staff. Came with one quick pass per guest for the second tier rides.

Stayed in August 2022

The TV had issues finding the channels

Absolutely amazing room and hotel in a perfect location. Lovely staff and exceptional breakfast

Stayed in June 2022

Its a pity that the pool was being refurbished as that was the one thing we wanted. it didn't state that when booking unfortunately!!!!

Just off the Autoban, so its easy to find. quirky themed hotels, this one was the Chinese themed hotel and very authentic. Breakfast was a buffet style which was great. rooms were spacious and comfortable

Stayed in June 2022

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Stayed in July 2023

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Stayed in October 2022

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Stayed in October 2022