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  5. Reviews of Trans World Hotel Kranichhöhe

Reviews of Trans World Hotel Kranichhöhe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Bövingen 129, 53804 Much, Germany

#6 of 9 hotels in Much

Guests' Choice

Review Score

Based on 51 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely hotel in a peaceful location. The food in the restaurant was very nice,but I thought the breakfast was expensive for a breakfast at €23.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 2 nights

    breakfast was extremely basic, not meeting 4* category. we haven't used the restaurant foe diner though. staff is very friendly and efficient

    spa is very good, sauna facilities are spacious and new, pool is pretty large, outside rest area is great.

    Stayed in May 2024

  • Reviewed: March 4, 2024

    8.0
    If you are looking for a quite place to relax, enjoy and do sport the hotel TWH KrNichhöhe is an excellent place.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not to may restaurants in a short distance.

    The great wellness and fitness section / offer.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Good for a relaxing getaway.
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very good breakfast buffet and the restaurant staff were friendly and attentive. The swimming pool and sauna area (2 saunas and a steam room) were clean and the tea kitchen was a nice bonus.

    Stayed in February 2024

  • Reviewed: December 21, 2023

    9.0
    It was a really good stay.
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 1 night

    - there was no drinking water in the room (but there was a machine in the lobby to buy water)

    - Very nice breakfast, and helpful staff in the restaurant). The set of dishes for breakfast is standard, but everything was fresh and tasty. - Easy parking, plenty of space - Nice sauna which worked till late hours, with large pool and several hot rooms.

    Stayed in December 2023

  • Reviewed: October 11, 2023

    8.0
    Good location, comfortable rooms / beds, nice for a quiet getaway / to recharge one’s battery, very friendly and
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Lights were out in the showers and bathrooms on several days in the spa area

    Spa areawith tea station, gym hours and equipment, location of hotel / landscape, room service

    Stayed in October 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 2 nights

    Could have done with tea and coffee in room. Charged over the original price for extra bed even though we booked for 5 people in the first place.

    Rooms and pool good.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    correct
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 1 night

    l'emplacement de l'hotel

    spa, piscine, restaurant, ... l'hotel en général est correct

    Stayed in July 2023

  • Reviewed: April 18, 2023

    8.0
    prima
    • Business trip
    • Solo traveler
    • Standard Comfort Twin Room
    • Stayed 1 night

    relaxing room in sauna area was small and not "cosy"

    dinner buffet and breakfast buffet

    Stayed in April 2023

  • Reviewed: December 13, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Comfort Twin Room
    • Stayed 3 nights

    The gym is in another building and going out with -8°C in the morning is not my best IDEA...

    Very kind the staff at reception and at the restaurant. Wellness center nice but a bit old, 2 big sauna rooms (sauna + infra-sauna) and steam bath, relaxing aerea, tea area, swimming pool.

    Stayed in December 2022

  • Reviewed: July 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad guidance. The address on booking.com was not useful

    Stayed in July 2022

  • Reviewed: June 17, 2024

    6.0
    Weekend stay
    • Leisure trip
    • Solo traveler
    • Standard Comfort Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The receptionists were not very friendly even when I explained that we had confirmed certain requests in advance in writing. Not at all flexible on guests in spa, but allowed for breakfast (€23). The walls in the rooms are very thin - voices / footsteps / moving furniture / shower in neighbouring rooms is clearly heard through the walls and corridors. No safe or tea/coffee making facilities in the room. Pay for parking although large and mostly empty carpark.

    The views and the pool are great and the general cleanliness is good. The breakfast staff were friendly. The rooms are a good size and clean.

    Stayed in June 2024

  • Reviewed: December 8, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 1 night

    There was a bit dirty in the room. Especially under the beds, we found some things after last visitors.

    The breakfast was great. The same with people who were always happy to help. Pool and Sauna - perfect!

    Stayed in December 2023

  • Reviewed: November 10, 2023

    10
    Deserves more than a 4 star.
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We travel and have stayed in many hotels, this so far has been the best definately a 4 star. Thank you to all the staff we will be back.

    Stayed in November 2023

  • Reviewed: November 7, 2023

    10
    EXCELLENT VIEWS FROM HOTEL WITH BACKYARD GRAPES VINE AND MOUNTAIN VIEWS.
    • Business trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 3 nights

    NOTHING TO SHARE HERE. NOTHING BAD FOUND OUT. NOTHING TO COMMENT ON, NO NEGATIVE POINTS FOUND WHILE STAY. NO SERIOUS ISSUES OCCURED.

    THE VIEW AT BACKYARD FROM RESTURANT FLOORS AND LOCATION IS BEST PLACE. THERE IS ONE BUS STAND JUST 8MINS WALKING FROM HOTEL LOBBY. ROOMS ARE SPACIOUS AND STAFFS ARE VERY FRIENDLY. OVERALL ATMOSPHERE IS EXCELLENT TO STAY.

    Stayed in October 2023

  • Reviewed: October 13, 2023

    5.0
    OK for short stays
    • Business trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant staff was mediocre friendly. Not the kind of service you want to see in a restaurant.

    Clean and quiet rooms (if windows are closed). Good for short stays.

    Stayed in October 2023

  • Reviewed: July 29, 2023

    10
    All in all very pleasant stay would stay there again
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleaning staff went to early into my daughters room lucky they closed the door straight away again as my daughters yelled out not now they were still sleeping and it was only about 9 in the morning

    Very friendly and helpful staff nice and comfy rooms

    Stayed in July 2023

  • Reviewed: June 2, 2023

    10
    Perfect hotel for a one night stay
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    A bit outdated hotel but very clean. Friendly personal and a very good breakfast. Also coffee was surprisingly good.

    Stayed in May 2023

  • Reviewed: March 9, 2023

    3.0
    Comfortable bed, but I wouldn't stay again and wouldn't recommend.
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night

    First off we paid for parking ahead but the ticket which was given didn't work. The next time we tried to use the ticket, it said it wasn't even activated - had to ask someone to help. The room didn't have a fridge, safe OR bathrobe. There wasn't even a single water bottle in the room. This is labelled a four star hotel, I've been given & had such things in a 2-3 star hotel for half the price, no questions asked. We did ask for a bathrobe though & were told at receptions it'll cost 10 euros each as it's "deposit", which won't be returned "as it costs something to clean them afterwards". In regards to the pool/"wellness"/spa: The pictures online are misleading. The pool is pretty small & it wasn't heated enough. While we stayed for only one night, we couldn't really use the pool as it was too cold & no one used it during the 3 hours we spent there. There were also signs saying you were only allowed to use the saunas without any towels. We didn't want to sit with bare cheeks on the wood & therefore couldn't use the saunas either. Plus the shower in the area of the pool didn't work & was broken. My sister booked the stay as it was a surprise for me & my partner. It was his birthday & we told them via mail & in person. No one cared & we did not feel special one minute. (Note: I did not expect to be given anything, but even 2 star hotels have little chocolates or bonbons on pillows once you check-in, let alone having someones birthday there). Note from sister who booked room as surprise: I booked the room for 2 people, then went on "business" to get them a quieter place & the system changed the amount of people to one person. I called in on the day my sister went there & explained my mistake. Receptionist was rude & told me "well, I can't give you the room as you only paid for one.

    The bed was comfortable and the rooms was modern. If you're into outdoor sports, it's a good spot for summer. Not so much for wellness or an overall comfortable stay as there were many things which didn't work, weren't there or simply poor.

    Stayed in March 2023

  • Reviewed: February 22, 2023

    10
    Great and relax
    • Business trip
    • Solo traveler
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    miss hot kettle. A little bit lout in hotel - miss better noisy from door from the way in hall to rooms…

    very kidness receptionist from Czech. Very quiet from outside. Fitness, sauna and pool. Breakfest.

    Stayed in February 2023

  • Reviewed: January 28, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Comfort Twin Room
    • Stayed 1 night

    Very decent staff and also room. Quit as expected and very comfortable room.

    Very decent staff and also room. Quit as expected and very comfortable room.

    Stayed in January 2022

  • Reviewed: November 11, 2021

    10
    perfect
    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    everything, flexibility

    Stayed in October 2021

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

Showing 1 - 25

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