A fairly large breakfast yet somehow lacking. Freshly fried eggs were available on request but the griddle was being used to fry bacon as well. As a vegetarian they were not able to accommodate my special request for a separate pan due to the higher volume of guests though the following day we were approached and offered the meal as the restaurant was much quieter which was very much appreciated. The bathroom is very open-plan. Not quite integrated into the bedroom but enough so that privacy -if that’s important to you- will be compromised. Personally, I don’t think this layout added any benefit to the room.

Clean. Quiet. Modern. Comfortable beds though the pillows could be replaced. Pleasant helpful staff. Across the road from the St Michaelis Church and a straight 15 min walk down to the harbour and from there to Hafen City. Lots of nice restaurants nearby.

Stayed in September 2024

Location, breakfast

Stayed in June 2024

The bar was disappointing. Quite expensive, not very cosy and unengaged bar personnel.

Stayed in July 2024

We had the twin room. I was travelling with my siblings. But we all didnt like the fact that your travelling companions can see you in the shower from the bed. The shower divider was clear glass not even the matted type. Additionally, when you open the door to my room you could see a part of the shower already. Basically it was not private enough, especially if your not travelling with family.

The staff are all very friendly and accommodating. The Hotel is also near Netto grocery so we could get some snacks and drinks from there. The room and beddings and towels and robes were very clean, the liquid soap for both the body wash and hadwash smells really nice.it was also great that we could leave the luggage before we were able to check in as well as after we checked out while waiting for our train. It allowed us to go to places without worrying about the luggage. It's also near the bus stop that goes to the central station, so it is accessible. The breakfast is also good.

Stayed in July 2024

Very well located near Michael Church, Hafencity, harbor and city center. Very clean and nice rooms for everyone in the family.

Stayed in May 2024

Nothing

The service and breakfast were really nice.

Stayed in July 2024

No view windows. No coffee machine in the room. Overpriced (probably related to European championships). Limited facilities

Location is excellent. Good parking facilities. Friendly staff

Stayed in June 2024

No room service... surprising ! Front office could be faster.

Stayed in June 2024

Very expensive breakfast, agood selection of food but 30 pound s each for a continental breakfast is too much!

Comfortable room, convenient location. Good food at a reasonable price in the restaurant.

Stayed in May 2024

I didn’t like the ‘smokers area’ directly to the right of the entrance doors… cigarette butts everywhere, smelt of cigarettes. It wasn’t swept or tidied. Please move the smokers area away from the main front entrance… not my best first impression.

Lovely, large and clean room. Great location. Great bar .

Stayed in May 2024

The shower is in the middle of the room with no door or wall to cover for two friends sharing a room it’s not nice to see you naked in the shower

Location

Stayed in April 2024

Gym

Stayed in March 2024

The vending machine didn't take card payments.

Used this hotel many times because of its size and location, it's close enough to the city centre without being in the middle of all the commotion, its in a very quiet area with a supermarket opposite for any essentials. The hotel is of a good size not too big where you feel lost with no atmosphere, but of good size with spacious eating areas and bar, a hotel you feel welcome. Rooms are of a good size with carpet, I personally don't like the modern style hotel rooms where there is laminate flooring everywhere it just feels cold and not cosy, there's an open style bathroom with a good shower and complimentary body wash, shampoo and conditioner.

Stayed in January 2024

Breakfast a little on the expensive side. Quality was fine.

Stayed in January 2024

Rooms have been a bit worn out. Rather expensive not quite justifying the otherwise average standard of amenities.

Location, spacious rooms, overall good average standard , immediate accommodation of parking incl designated parking spot in own car park

Stayed in January 2024

Good sized room, this was added to by the redesigned bathroom which gave an even roomier feel to it. Great quiet location but still just a few minutes from the river and almost next to St Michel Church.

Stayed in January 2024

Just a suggestion: Could clean better behind the toilet door.

A wonderful and accomodating staff makes this Nice hotel even better.

Stayed in January 2024

Up to date facilities

Stayed in December 2023

Sauna in the fitness Center ; breakfast is very good range of selection especially the tea choices 👍

Stayed in December 2023

The shower was open on 2 sides, one of which faced the door to the hall and there were no doors on the bathroom except for the toilet room. Towels were very thin and bath robe was not in good condition (not sure whether it had been washed recently).

Breakfast was very good and the breakfast room was large. The jolly man at the front desk who very patiently provided me with directions to every sight we needed to see on our 2 night stay. King size bed was comfortable. Kettle in the room (badly in need of descaling though). We were able to get to the hotel easily from the train station by #17 bus. Cookies at the front desk.

Stayed in December 2023

Air condition in the room

Breakfast

Stayed in December 2023

The shower setup is a bit different, not bad just different.

Great location, can walk to most of the sites within +-20mins. Beds are comfy and the pillows are like clouds. Supermarket and cafe across the street. Many restaurants close by to choose from. The sauna is a nice bonus, robe and slippers provided in the room.

Stayed in December 2023

A bit run down, the room could use a facelift. Spring mattress, is expect memory foam for the nightly rate. Spa area was not very exciting, have to ask the front desk to turn on the sauna 25 mins before going.

Central, easy to get to and right in the old town.

Stayed in November 2023

The quilt is too narrow

Sauna house and gym are very good

Stayed in October 2023