Birkenstr. 14, Flingern-Nord, 40233 Düsseldorf, Germany
#181 of 198 hotels in Düsseldorf
Guests' ChoiceBased on 369 hotel reviews
6.8Cleanliness
7.2
Comfort
6.9
Location
7.7
Facilities
6.8
Staff
8.3
Value for money
7.7
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Yee
Hong Kongpoor wifi connection-basically it barely worked..
great location-only one stop from hbf , spacious room with balcony, very clean, perfect for business trip , friendly staff, easy check in
Stayed in May 2024
Reviewed: 14 May 2024
Tamercan
TurkeyNo
perfect
Stayed in May 2024
Reviewed: 1 May 2024
Stefan
RomaniaThe room I got is small, but has everything you need and compared with other prices around the city it is of really good quality. It's like 2 or 3 minutes away from a U-bahn and S-bahn station so you can move quickly. Enjoyed my stay here and the staff was nice and always helped if I had questions.
Stayed in April 2024
Reviewed: 3 April 2024
Ding
MalaysiaNo lockers available during Sunday after 2pm in the afternooon
Worth for the money and location, good ensuite rooms
Stayed in March 2024
Reviewed: 10 March 2024
Shailendra
United KingdomClean room, very helpful and kind reception lady. It's in front of Wehrhahn station, that is just a stop away from the main station or you can walk. It is a km away from the station and city centre. I visited for work so just needed a bed to sleep overnight.
Stayed in March 2024
Reviewed: 3 February 2024
Rebecca
GermanyMy room felt like hostel room. My blanket was too thin and I was freezing all night. There were no complimentary toiletries in the bathroom. I liked the complimentary water.
Very helpful and friendly staff.
Stayed in January 2024
Reviewed: 28 January 2024
Andrii
UkraineEverything is fine
Location is very good, breakfast OK, staff quite helpful and good opportunity to left luggage cos of late flight
Stayed in January 2024
Reviewed: 23 November 2023
Zhou
Germanywifi is so terrible!
Stayed in November 2023
Reviewed: 18 November 2023
Richmond
GhanaThe room looks like a hostel.
Breakfast was good. Staff is very helpful and ready to assist.
Stayed in November 2023
Reviewed: 1 November 2023
Anastasia
Finlandlocation preice comfort staff everything:)
Stayed in October 2023
Reviewed: 16 October 2023
Dalbir
Indiaduring my 6 night stay, room was not cleaned even once
location was good since train station was very close
Stayed in October 2023
Reviewed: 11 October 2023
Erk
TurkeyVery old, unattended rooms and common grounds. Lack of A/C. Bathroom equipment is not working properly. Hotel is near the train station but they don’t have soundproof glasses in windows and they give you ear plugs.
Very close to train station.
Stayed in October 2023
Reviewed: 28 September 2023
Dilmi
Germanythe room was quite comfy adorable it‘s a perfect room for solo traveller.
Stayed in September 2023
Reviewed: 24 August 2023
Xhuliano
Germanythe cleaning , toilet
location
Stayed in August 2023
Reviewed: 15 August 2023
Janna
CanadaBecause the hotel is right next to a train station, I did hear trains going past throughout the night, so that wasn't the best.
First off, it was really easy to find from the Hauptbahnhof and not too far by transit. Then, when I had to get to the airport the next morning, I could do so by hopping on a train that has a station right next to the hotel. Very convenient! The lady at the front desk was really friendly and gave me all the information I needed. Then I got to the room and it was beautiful! And there was a little pack of gummy bears waiting for me! The shower was great; maybe the best shower I've had in 3 months in Germany! Amazing water pressure, enough room to wash without bumping my elbows on the walls. I also liked that there were blackout blinds on the windows. All in all, it was exactly what I needed for that night.
Stayed in August 2023
Reviewed: 6 August 2023
Alexandru
RomaniaWi-fi connection has to be improved, the internet connection was not the best.
The room was big enough, clean and the hotel is well located next to a S-Bahn station, Tram station, and Bus station. For the money you pay, I guess what you receive is quite fair. Next to the reception there is a wending machine from where you can purchase drinks and snacks.
Stayed in July 2023
Reviewed: 1 August 2023
Lovely
PhilippinesElevator was not working.
Very close to public transportation (S10) going to Dusseldorf International Airport. The bed is comfortable and the room is clean. Great value for money.
Stayed in August 2023
Reviewed: 31 July 2023
Brian
United KingdomIt's a poor reason but perhaps WiFi can be stronger
Great time at hotel Very easy and staff were helpful even after 10pm things went smoothly
Stayed in July 2023
Reviewed: 20 July 2023
Chasourakis
SwedenI liked the fact that the entrance door was always open and it was easy to bring people from outside without me having to open doors.
Stayed in July 2023
Reviewed: 8 June 2023
Olga
RussiaIf you add kettle in the room, it would be perfect
Good location, friendly personal, clean and comform room, beautiful breakfast
Stayed in June 2023
Reviewed: 5 June 2023
Azar-a
CanadaEverything ok for a night or two. Basic accommodation.
Excellent location close to shops and eateries. Subway close by.
Stayed in May 2023
Reviewed: 31 May 2023
Louise
South AfricaThe wifi is non-existent. Couldn’t get more than 1 bar. The balconies are shared and my neighbor enjoyed long loud phone calls at all hours of the night, blissfully unaware that it was a shared facility. The hotel is next to open train tracks and the trains continue through the night. The windows and doors do not shut sufficiently to drown out the noise. The overall state of the interior of the building was lackluster and the carpets disgustingly dirty.
It was close enough to the trains but its not a particularly nice area to stay in. Fine for one night. The room was neat.
Stayed in May 2023
Reviewed: 22 May 2023
Daniel
United Kingdomwifi didn’t work at all in the room. also lots of Ukrainian refugees in the hotel, bin in hallway with sign in Russian to leave rubbish in the bin but they just leave it in bags all over the place. floor( 4th) I was on stank of rotting food. bin bags weren’t taken out over the weekend just left in a pile by the bin pretty much outside my door. also didn’t get new towels throughout my stay.
close to Hbf - 10 mins walk or 2 mins with S-Bahn room was ok. for a place to sleep it’s ok for the price I paid.
Stayed in May 2023
Reviewed: 8 May 2023
Martin
United KingdomNothing.
Brilliant attitude.
Stayed in May 2023
Reviewed: 27 February 2023
Kenta
JapanOnly my laptop does not connect to wifi well but smartphones are fine
The room was warm and cozy
Stayed in February 2023
Doorwerth, Netherlands
Lanaken, Belgium
Lisdoonvarna, Ireland
Alleghe, Italy
Großkirchheim, Austria
Krugersdorp, South Africa
Warsaw, Poland
Conversano, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content