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Reviews of ibis Mainz City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Holzhofstr. 2, Altstadt, 55116 Mainz, Germany

#27 of 40 hotels in Mainz

Guests' Choice

Review Score

Based on 239 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 16, 2024

    7.0
    Excellent location
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room seemed to not have been cleaned. The sheets had man hairs in the middle of the bed ( I am a female travelling alone) same with the shower. The room is a bit small for the price and the AC

    The breakfast was plenty. There were all kinds of coffee provided. Juice pastries fruit and vegetables. Eggs were also available in some varieties premade. Train station is right there and walking to altstadt is not too bad. Plenty of bus stops and a cafe nearby. The staff is very friendly and welcoming. They were fixing the lift and the staff fixing it was equally friendly and apologetic

    Stayed in June 2024

  • Reviewed: June 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room with 1 Single Bed
    • Stayed 1 night

    none

    location is good, near walking street and close to supermarket.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    8.0
    Good for requirements
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location cleanliness exactly what it says on the tim

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    Very good stay!
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    I liked the overall room comfort, especially the fact that the room was clean and quite

    Stayed in May 2024

  • Reviewed: May 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    noisy place, room too small

    good breakfast

    Stayed in May 2024

  • Reviewed: March 9, 2024

    8.0
    Clean, comfortable and central.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some rooms face onto a fairly major road so may not be ideal if you’re a light sleeper and like to sleep with the window open. The compensation for that (at least from the room I was in!) is a view of the Rhine, so it’s a case of priorities.

    Well located - an easy 10 min walk along the river to the centre of the Altstadt, very helpful staff, scrupulously clean, with a comfortable bed and excellent water oresssure in the shower. Good breakfast - the waffle maker is a nice touch.

    Stayed in March 2024

  • Reviewed: February 4, 2024

    7.0
    Good stopover location near Frankfurt
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    ibis rooms are pretty small, so if guests use this as economic sleepover location near the airport, luggage may use a big part of the room. Also, in typical ibis fashion, the shower heads may be sketchy.

    Typical ibis comfort, near a train station, close enough to restaurants in the old town. Quiet. Great sleepover location around flights from FRA, especially when Frankfurt hotels are overbooked and overpriced. I believe there was a luggage storage at the lobby.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    Simple but clean
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Simple but clean. Comfortable bed, nice shower. Very good value for money

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly awkward car park exit procedure. Barrier didn't work with ticket given, without manual override. But receptionist was very helpful.

    Straight forward, clean, efficient. Rooms are fit for purpose and comfortable for a short business stay. Staff friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Good to stay just a few days
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room and bathroom are very small.

    Location to railway station and CBD is great. Good place to stay for just a few days.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Value for money
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is very basic

    3 min from train station, comfortable, clean 6 min to Mainz historical city center.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    The Hotel was just just perfect for our needs
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    This hotel fits all the things I and my family require walking distance to the Bars & Shops great location to explore the wine region.

    I have stayed at this hotel for over 25 years it is perfect for our requirements secure parking and close to the city centre Breakfast is very good.

    Stayed in November 2023

  • Reviewed: January 2, 2024

    7.0
    Good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The availability of an underground secured parking . The proximity to the old town.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    8.0
    Comfortable hotel with parking space, at a good location Mainz
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N.a.

    Well located. Good rooms.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    9.0
    Nice hotel close to the center of Mainz
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great location for exploring Mainz. The rooms albeit a bit small had everything that you needed for a stay. Nice and clean and the staff were great.

    Stayed in October 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was a bit small but cozy. However, we would have liked two chairs, but there was only one in the room. The bed was too soft for us.

    The hotel is in an excellent location. Attractions, shops and restaurants can be reached on foot in a few minutes. The room was very clean.

    Stayed in December 2023

  • Reviewed: December 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights

    Good breakfast, very convenient location near Dom. Comfortable room.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Comfortable, convenient and above expectations!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The room, with the cot inside, was a little small - but this is really only a minor criticism, as the value for money was great.

    The staff were extremely helpful and we were able to check in 3 hours early, so that our 2 year old could take a nap. This was really helpful, and we found the stay very comfortable, with an excellent breakfast, and a really great location. Excellent value for money.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    8.0
    would stay again here
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Overall, everything was clean. However, the bathroom could use some attention. The shower head showed signs of lime, and so did the tiles in the shower cabin. Two corners of the shower cabine showed first signs of fungus. the sealing should be replaced. My interpretation is that the cleaning staff could be more thorough and pay more attention to the shower cabins. The rest of the bath and bedroom were excellently clean and well in order.

    the location was excellent for me; staff was VERY friendly, helpful, and supportive. The parking garage is a bit tricky (one needs to ring a bell for opening, the speaker seemed defect; but even that worked out well in the end.). The room was well lit and distributed intentionally. There was plenty of space to store clothes with many hooks and surfaces (loved it!). The mattress was firm, pillows well selected. There were 4+ wall plugs some of which had USB ports. The room was quiet and had a double door to the corridor. Breakfast offered a sufficient selection to satisfy this flexitarian tea drinker. Everything was fresh.

    Stayed in November 2023

  • Reviewed: September 11, 2023

    8.0
    Satisfactory overnight stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Paying €15 to park a BIKE. Parking gate not working. Being asked our room number 4 times when we arrived for breakfast was annoying.

    Nearby to Altstadt. Comfy beds.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One of two elevators did not work and the one in action was not acceptable. I lived on 4th floor.

    Clean and excellent location

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Near the KUZ - Kulturzentrum and the Rhin

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    Legit place, location is aweome. There are things to improve, but overall quite satisfied with it.
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    - The breakfast was not worth the price at all. We took it because we needed that day (had an important meeting early in the morning and couldn't go out to explore the surrounding in the search for a coffee). We paid 30 EUR for two people for a single day of breakfast and it was nothing surprising: Croissant, coffee machine, some cheese and salamis, pancackes, but that was it. Across the street you have a Rewe and just before its entrace, from the inside of the passage, a "Die Lohners" where you can get 2 big Cappuccinos, a big croissant with chocolate and a Schokobrötchen, all for 10 EUR and enjoy eating with the view or Rhein sitting on the stairs or in one of the many benches. - Speaking of Rewe, it's a good alternative to buy some cheap salad or something like, but be aware that the rooms have no fridge! It's not that it's not empty, there isn't one at all. Was a bit surprising and dissapointing for us since we like to get some juice and food from the supermarket and often there are left overs which we save it for later in the fridge. Here though we couldn't. - There is no electric kettle as well. We asked for the staff for hot water which they promply provided to us, but still would be a nice cheap addition since you can buy your tee sacks in Rewe and enjoy a tee at your room before sleeping. - The towels were really cheap. I ended up tearing one appart just trying to dry my back. There's also no towel for hands and face, the same towel for the shower is the one you have to use, which is ok-ish, but that could have been provided. The save water thing of not choosing to wash your towels also didn't work. We left our towels hanging outside the shower as instructed by the sign, and yet we found that our towels were always changed.

    - Keep in mind that my 7 is considering that this is a 2 stars hotel. The staff was pretty nice all the time, although some made us fell more comfortable than others, in general the interaction was fine and they were all very helpful. The rooms are small but the bed is very comfortable. There is an extra pillow if you need a harder one, there is AC although the temperature cannot be controlled and the bathroom didn't smell or anything (I've stayed on said 3 and 4 star hotels that on opening the water tap an awful smell make from it, this here though is nothing like that and is very clean. - Also the TV was quite good, although no SmartTV or anything like that. The shower was very good too. What we were extremely happy was with the sound isolation. With exception of a single moment that someone decided to make a lot of noise 7 AM, it was silent for the rest of the time! - The price is decent. For a 24/7 front desk that we needed and for the location, it was really worth it. - The location is awesome. From Frankfurt Airport you can take S8 to Römisches Theater and you'll arrive just a block from the hotel. Then to visit the city downtown you can take almost any bus in Rheinstraße, or if you need to go uphill, there is a stop near the Römisches Theater. There is avery good restaurant named Beviamo, just across the Rheinstraße, near the river. One of the best pizzas with Mozzarella di Buffala I've eaten and very nice service as well.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    7.0
    Convenient location on the rivers.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It would be good to have a restaurant if late arrival or feeling tired to search for one.

    Breakfast good. Location convenient for restaurants.

    Stayed in July 2023

Showing 1 - 25

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