Wilhelmstr. 48, Mitte, 10117 Berlin, Germany
#480 of 528 hotels in Berlin
Guests' ChoiceBased on 326 hostel reviews
6.4Cleanliness
7.0
Comfort
6.9
Location
9.0
Facilities
6.3
Staff
7.0
Value for money
7.2
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 November 2023
Stanislava
BelgiumThe room was very small and I would say it was rather expensive, considering the bathroom is shared.
Location was perfect, on the main road and very close to the Brandenburg Gate. It was very clean and even though the bathroom was shared it felt like we were the only one using it.
Stayed in November 2023
Reviewed: 18 November 2023
M
GermanyIt was not properly labeled on the main entrance or the elevator on which floor the BNB is located so you'll have to ask when you ring the doorbell. The kitchen space is cramped and works for one person at a time, but not really an issue during our stay.
BNB is within walking distance to the Brandenburg Gate and other main attractions; there's a supermarket on the ground floor and restaurants abound in the area including the Mall of Berlin. The room and shared spaces are clean. Shower rooms are private. Our room is spacious and fits all 6 of our luggage and a stroller without any problem.
Stayed in November 2023
Reviewed: 11 November 2023
_skorpius_
PhilippinesThe staff dont know what to do when there was a problem in my room and the room radiator does not work in room 102. The management did not offer a solution to the problem. I slept for 2 nights in a cold room. Also, the room does not smell good.
There is a kitchen and the price is Ok
Stayed in November 2023
Reviewed: 9 November 2023
Abdelrhman
Irelandthe staff didn’t show any humanitarian respect to my friend who is on wheelchair,I picked that property only because it’s showing they do have disable facilities and the room they given with sharing bathroom wasn’t suitable to my friend and she refused to give us a key and access to the bathroom for disable people we had to go to Berlin mall to use the WC there could you imagine ! wat a bad experience shame on you never again
Stayed in November 2023
Reviewed: 8 November 2023
Concepcion
United KingdomShared toilet and shower room
Area location is great near the local train station,mall,bus stop and restaurants.
Stayed in October 2023
Reviewed: 3 November 2023
Lukasz
PolandDirt, terrible smell wven though window was opened, stains on the mattress (blood stains probably), walls was dirty.
Nothing
Stayed in November 2023
Reviewed: 3 November 2023
Brigitta
HungaryWi-fi was not working properly, even they have multiple networks to connect. The rest of the inconvenience happened because of other guests.
Excellent location, close to Brandenburg Gate and Reichstag. Bus stop to city center/U-bahn, restaurants, supermarkets are within a 2 minute walk. The room was quite small, but clean with a shared bathroom. Good choice for a cheap city break. Althought we did not use, there was a kitchen and a lounge also.
Stayed in October 2023
Reviewed: 19 October 2023
Päivikki
FinlandOne set of keys, having tomlock the door from inside the room. Bad smell, broken toilet Seat, dusty and dirty room, dirty hallway.
Location, beds comfortable
Stayed in October 2023
Reviewed: 30 September 2023
Kschdd
GermanyShared bathroom
good location
Stayed in September 2023
Reviewed: 28 September 2023
Esteta
Czech RepublicThe location is perfectly situated close to the mall of berlin.
Stayed in September 2023
Reviewed: 14 September 2023
Emm
PortugalNoisy. Dirty floors and walls. Soulless accommodation, tiny rooms and narrow hallways. low/no natural lighting. Bathrooms too far from the room. 1 shared bathroom and shower between the whole floor of rooms. Strict and short window to check-in ONLY 2pm-6pm, anytime earlier or later is followed by a €15 penalty fee—which was the only thing they care about. On Booking.com under Property Policy their check-in time is 14:00-00:00, with no mention of a penalty! It’s mentioned under *Important information*, and highlighted once the room is booked. Oh at that point no refund of course! There is no costumer service outside the aforementioned 4hour check-in window (phone is only answered between 2pm-6pm, it’s a recorded msg at other times). Very slow response time to urgent written enquiries. There was a sense of hostility, and being unwelcome, to the whole experience. Glad it was just the one night, and certainly never again!
The only redeeming positives were the relatively comfortable bedding, and its location.
Stayed in September 2023
Reviewed: 12 September 2023
Camila
IrelandThe room is so small, no ventilation, too hot. Also, they wanted to charge extra for checkin in different times, even though I explained the reason I was late because I was in the hospital and took time to answer me back.
Nothing at all
Stayed in September 2023
Reviewed: 8 September 2023
Barbara
SwedenThe wifi did not work inside the room, the staff did not speak english and could not help. The beds are comfortable but the pillows are very bad.
Stayed in September 2023
Reviewed: 27 August 2023
Sarah
United StatesWe appreciated the location, the several bathroom options, and the comfortable, clean beds. The staff was very accommodating and communicative.
Stayed in August 2023
Reviewed: 26 August 2023
Fatih
TurkeyThe room was so small for 4 beds; it just cannot accommodate 4 persons. There was no a/c or ventilation. The shared kitchen, wc and shower were tiny as well. Families must avoid booking this place.
The location is good.
Stayed in August 2023
Reviewed: 26 July 2023
Alistair
United Kingdomsmall rooms
the location was superb
Stayed in July 2023
Reviewed: 25 July 2023
Grootfaam
NetherlandsThe staff was no where to be seen when we wanted to check-in we had to wait and sit on the floor for over 1,5 hours. And there was only one bathroom for all the guest staying in the property.
The location
Stayed in July 2023
Reviewed: 18 July 2023
Edoardo
ItalyThe building was getting renewed and the mattress was too soft
Position and clean
Stayed in July 2023
Reviewed: 14 July 2023
Carmen
CanadaNo fault of the property but 4 adults in this room was very tight.
Great location beds were very comfortable.
Stayed in July 2023
Reviewed: 4 July 2023
Camilo
ColombiaNo staff on the hostel No stove in the kitchen Only one wall outlet to charge the cellphone Too noisy up to 1 am in the morning, nobody respects the rules People smoking in the toilet Several times someone tried to open my room in the night and the hostel didn’t answer my messages
Great location
Stayed in July 2023
Reviewed: 1 July 2023
Amie
United StatesThe other guests were loud until late and trashed the place. The host wouldn't let us change our reservation months in advance. There was no option for luggage storage before check-in or after check-out.
Location was excellent
Stayed in July 2023
Reviewed: 26 June 2023
Mary
United KingdomThe first thing was charged 15 euros for being 5 mins late over an expected arrive time I put down as between 8pm & 9pm, even though check in was up to midnight. Also I was expecting a twin room with balcony. Kind of got that apart the width of the room was only about 4ft wide, had two single beds top to tail. Girt said we could move the beds I said we're o. Top of each other. As there was no way they could go side by side or we couldn't get out the room. The pillows were yellow was really bad, the photos that are on booking. Com did not follow through to the room I got, there were no photos of that room if there was I would have booked somewhere else. So wasn't a good representation of what you get.
The only thing I liked was the location.
Stayed in June 2023
Reviewed: 22 June 2023
Amy
United KingdomWe waited nearly 3hrs outside to check-in, calling every number possible. No apology from staff and even attempted to charge us €15 late check-in fee!!
Room was basic, but clean - location was great
Stayed in June 2023
Reviewed: 21 June 2023
Jemma
AustraliaTiny room, wifi didn’t work, bathroom tiny and dirty
Good location
Stayed in June 2023
Reviewed: 19 June 2023
Dominika
Polandshared bathroom
nice room
Stayed in June 2023
Enniskillen, UK
Rome, Italy
Paralia Katerinis, Greece
Karlovasi, Greece
Punta del Este, Uruguay
Khorol, Ukraine
Bacolod, Philippines
Ladis, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content