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Reviews of Helvetia Suites

Herzogstr. 50, Karlstadt, 40215 Düsseldorf, Germany

#93 of 239 Holiday rentals in Düsseldorf

Guests' Choice

Review score

Based on 49 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    7.8

  • Value for money

    8.0

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Suite Rooftop
    • Stayed 2 nights

    The apartment was on the top floor of a very tall building without a lift. It was a struggle to get to uo the stairs. Would, not be suitable for elderly people of persons with disabilities.

    Close to city centre & restaurants.

    Stayed in March 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed was large, but a bit soft. Only 1 wine glass available. Also a chef's knife and a small bowl were missing in the kitchen. We found some food from previous guests in the upper cabinet. After payment via booking, I received an email asking for credit card details. They needed those for a deposit and city tax. I don't like sharing my card details to an unknown e-mail address, so I did not provide. The follow up phone call from the hotel was not the friendliest I experienced in my life.

    Enormous room, very nicely decorated. Photos are accurate. Clean. Good bath room with fast and sufficient hot water and nice towels. Simple but good kitchen. Entry via key box with code. Unlimited free parking on the street Saturday after 15h and Sunday.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Great value! Highly recommend
    • Leisure trip
    • Group
    • Suite Rooftop
    • Stayed 1 night
    • Submitted via mobile

    The property did not have a lift which made it difficult for us to carry our luggages

    We had a fantastic stay, check in was easy. Location is central and overall great value.

    Stayed in January 2024

  • Reviewed: 29 August 2023

    7.0
    Clean, nice apartment; limited reception service
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Attention: no parking/garage, no elevator; Reception was available by phone but not in person (times of „contactless check-in“ should be over!), when we wanted to check in at around 17:00 (during main check in time 15:00-18:00) ;

    clean, spacious, very comfortable beds; Windows protect well from the traffic noise of the street, but needs windows closed during night for that

    Stayed in August 2023

  • Reviewed: 4 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night

    On the way to Dusseldorf they asked for my credit card details for guarantee. I would prefer this process to be done through Booking, sending credit card information by e-mail did not seem safe at all. Our room was on the 3rd floor and there was no elevator. Those with heavy luggage can take this into consideration.

    The place was very nicely furnished, everything was new and comfortable. It was within walking distance of the center of Dusseldorf and shopping areas.

    Stayed in August 2023

  • Reviewed: 6 July 2023

    8.0
    Very good, but lift is a must for a family with luggage
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    No lift, early check out, could have had better kitchen set up (eg plate dryer)

    Nice room, convenient location.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very clean. Key collection was straightforward. Everything we needed.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    no access to the terrace

    location, easy access, cleanness

    Stayed in June 2023

  • Reviewed: 4 December 2022

    8.0
    Slept like a baby in super-superiour-room!
    • Leisure trip
    • Group
    • Suite Rooftop
    • Stayed 1 night
    • Submitted via mobile

    First time staying at a property without any staff. Strange and not able to ask questions (if necessary), but this is my lack of experience.

    Spacious room, but very small bathroom. Clean & complete…

    Stayed in December 2022

  • Reviewed: 22 November 2022

    7.0
    Very nice apartments in a quiet part of Dusseldorf
    • Leisure trip
    • Family with young children
    • Suite Rooftop
    • Stayed 3 nights

    The sensor lights in the stair well do not come on as you descend the stairs so you are walking in darkness. The fold down bed in room 2b squeaked and had to be stuffed with toilet paper to stop the noise and the leg on one of the beds looks like it is about to break. A door between the main bedroom and the additional room with the fold down bed would have been a bonus.

    The bedrooms and bathrooms are spacious and the kitchenette was very useful and had good facilities. The showers were very nice. Everything was clean and presentable.

    Stayed in November 2022

  • Reviewed: 8 September 2022

    9.0
    Good location, great interior design and really comfortable. Will definitely go back.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights

    Comfy beds, clean and well maintained. It was really nice to see water, tea and coffee provided.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Grand Suite
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioner

    location

    Stayed in August 2022

  • Reviewed: 22 August 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 1 night

    Wifi is very slow, sometimes it not even reachable :(

    Everything is good! rooms are very clean and perfect for work and near to city as well.

    Stayed in August 2022

  • Reviewed: 14 June 2022

    9.0
    recommended
    • Leisure trip
    • Family with young children
    • Grand Suite
    • Stayed 2 nights

    perhaps having actual doors could help to guarantee privacy of the guests in the flat

    excellent apartment in the middle of the city, price/quality ratio a bit low just due to the high price, but it can hosts up to 6 people so it's perfect

    Stayed in June 2022

  • Reviewed: 10 April 2022

    7.0
    nice reasonably priced flat
    • Leisure trip
    • Couple
    • Suite Rooftop
    • Stayed 4 nights
    • Submitted via mobile

    it doesn’t have a washing machine. the tb has got only 6 basic channels in German. should have internet to connect to Netflix, etc.

    quiet building, large bathroom, good size overall. modern and all basic amenities . decent location

    Stayed in April 2022

  • Reviewed: 24 January 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    The sleeping sofa wasn’t a sleeping sofa. You could not transform it into a bed.

    Perfect Apartment for a friends trip! It looked luxury and was clean. Would totally recommend it.

    Stayed in January 2022

  • Reviewed: 21 November 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The air filter in the bathroom needs cleaning

    Beds were comfy

    Stayed in November 2021

  • Reviewed: 19 November 2021

    9.0
    Superb
    • Business trip
    • Group
    • Grand Suite
    • Stayed 3 nights

    WiFi was slow and constantly interrupted

    Warm, cosy luxurious apartment, close to center and public transport

    Stayed in November 2021

  • Reviewed: 21 February 2024

    10
    Nice choice
    • Leisure trip
    • People with friends
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and comfortable apartment. The owner is very kind and answers to any your request. Definitely preferable for stay again. Good location.

    Stayed in February 2024

  • Reviewed: 20 September 2023

    1.0
    Worst place i’ve ever stayed!!! I paid just over 1400 eur for 3 nights, and it was horrible and to
    • Business trip
    • Group
    • Grand Suite
    • Stayed 3 nights
    • Submitted via mobile

    Worst place i’ve ever stayed!!! I paid just over 1400 eur for 3 nights, and it was horrible and totally overpriced. We booked the place for 3 people to stay, but there was only curtains in one of the rooms. This meant that two of us woke up early every morning. I contacted the hotel regarding this but they were not interested to solve it. The day of check out, they came and wanted to clean the room at 10:30, and I told them that we were not ready yet. They told us that we had to be out at 11:00, left, and came back 11:00. I told them that we would be ready in 5 min, but they insisted that we should leave the room immediate, and told me that they would charge us for another night if we haven’t left the room within 2 min. We left 11:05, and later the same day I received an invoice of 100 EUR for late check out and 50 EUR for cleaning (which is already included in the price) I get the fact that check out is 11:00 and we left 11:05, but I’ve never been a place that was so petty about this. Especially when thinking about the fact that the is totally overpriced with no aircon, 1 tv for 3 rooms, and only 1 proper bed, and the rest couches. Stay away!!

    Worst place i’ve ever stayed!!! I paid just over 1400 eur for 3 nights, and it was horrible and totally overpriced. We booked the place for 3 people to stay, but there was only curtains in one of the rooms. This meant that two of us woke up early every morning. I contacted the hotel regarding this but they were not interested to solve it. The day of check out, they came and wanted to clean the room at 10:30, and I told them that we were not ready yet. They told us that we had to be out at 11:00, left, and came back 11:00. I told them that we would be ready in 5 min, but they insisted that we should leave the room immediate, and told me that they would charge us for another night if we haven’t left the room within 2 min. We left 11:05, and later the same day I received an invoice of 100 EUR for late check out and 50 EUR for cleaning (which is already included in the price) I get the fact that check out is 11:00 and we left 11:05, but I’ve never been a place that was so petty about this. Especially when thinking about the fact that the is totally overpriced with no aircon, 1 tv for 3 rooms, and only 1 proper bed, and the rest couches. Stay away!!

    Stayed in September 2023

  • Reviewed: 14 September 2023

    10
    Thank you.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    I paid the room in advance but Before check in day, I received an email from the property asking my credit card details for charging a deposit. However it is not a trustable way to share this kind of information via email. I would suggest instead, the property always ensures that the receptionist is available for checkin. I am making an appointment to let property know about my checkin time and do not understand why they can not be available there on time of arrival. It was annoying not to be able to enter the room at the front door and have to call the property contact phone for telling my credit card details. There is no information on booking page that this property is asking for 150 euros deposit for room. It is possible that people living in europe like me do not have any credit card.

    The size of the room is really big. It is like a studio house. Shower was perfect, kitchen was fully equipped. Bed is a special visco bed which was exceeding my expectations. Location is walking distance to shopping street and michelin star restaurants. There is no car parking on street. Building is an old one but fully renovated, very fancy. However there is no elevator..

    Stayed in September 2023

  • Reviewed: 10 July 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Suite Rooftop
    • Stayed 1 night

    No answer here

    I didn't have breakfast there

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 1 night

    It was a pleasant walk to the downtown (Rhine) area!

    Stayed in June 2023

  • Reviewed: 19 June 2023

    10
    Fantastic stay in Düsseldorf!
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights

    There is no elevator in the building. It was no problem for us but maybe something to consider for people with small children or movability problems

    Great accommodation in Düsseldorf! The place was really comfortable and the staff was really nice. 100% recommended!

    Stayed in June 2023

Showing 1 – 25

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