The stuff from at reception was the best..

Stayed in June 2024

maybe some small refrigerator would be useful

Stayed in May 2024

I am really disappointed with the hotel staff at this hotel. The check-in process was fine, but our deluxe room had a non-functional AC. Since my partner has both allergies and asthma, we couldn't leave the windows or balcony open. We were informed that the AC couldn't be used, and unfortunately, the lady at the front desk was not helpful at all. She simply said we cant use the AC during this season. Additionally, we had booked parking for one car, but the lady in the counter rudely insisted that we needed to pay for parking for two cars, even though we only had one. She didn't bother to check this up. They also forgot to charge the city tax at check-in and later asked for it by check-out. When I tried to explain the situation (about the parking) over the phone, she cut me off. We have stayed at numerous hotels over the past few years, but this is the first time we have encountered such poor service. It's quite disappointing. Five to six of our family members stayed there at the same time and experienced the same issues.

The balcony is spacious. The check-in was quite pleasant. The hotel is centrally located and close to dining options.

Stayed in May 2024

Excellent place and helpful personnel

Stayed in March 2024

Perfect location, the hotel is very close to the train station and to the city centre. Very clean, amazing breakfast with a very good selection of food. I definitely recommend this hotel!

Stayed in March 2024

We chose this hotel because it have a very reasonable price and a very high rating (8.2 point when we booked it). But as soon as you came in to the hotel, you can smell that something is off. I can't really describe it, but it smelled bad. In the Lobby, in the elevator, and also in the hallway of the hotel's room you can clearly smell something that is not good. When we reached our room, the smell is a little bit better, but the bed was so dirty as it was not cleaned before. we then decided to clean the bed ourselves because it was already night when we arrived and there was no phone in the room, so the only way to request a room service is to go all the way to lobby by yourself. Multiple of lamps in our room were also not functioning. Then every night, like after 11 p.m., you could hear slightly a thumping bass sound that I think came from a nearby club. The air conditioner was very tricky to be set, it turned on and off by itself. Several times I woken up because i felt to hot.

The Staff were great. I don't have problem by checking in and checking out. The checking in process were very fast and comfortable because I think that they already prepare all of it before I came to the hotel. The Bathroom is clean enough and the hot water running smoothly.

Stayed in January 2024

The room was very clean, the bed was really comfortable, the breakfast was great and the the staff were really helpful and very friendly

Stayed in December 2023

Too expencive for family room.

All nice and comfortable. 5-10 minutes walking to the Old Town.

Stayed in December 2023

More towel hangers in some rooms needed. In ours we had only one. More light in the bathroom.

Extremely friendly and helpful receptionists. The food was great. The whole hotel is extremely clean. Beds are comfortable. The city centre and bus/tram station are close to the hotel.

Stayed in August 2023

Although I kept close the window at night, with the street noise wouldn't to be able to sleep. Although, the bed is good, as are the pillows, I perceived an unpleasant smell. The blinds on the windows were very dirty, with the rainy day it looked disgusting. The pipes make a lot of noise when used.

WiFi good velocity. Nice staff. The location is very central, about 10 minutes short walk from main train station (Hbf Bremen). The hotel have a policy to reward that you keep your room clean, and that there is no daily towel change, very interesting from the point of view of sustainability.

Stayed in August 2023

Superb hotel and within easy walking distance of town.

Stayed in July 2023

We are a family of five, so booked two rooms, right across the hall from each other on the 4th floor. It was quite hot in Germany during our stay and no place has A/C, so to cool off a room you open the windows. Even on the 4th floor, the windows opened fully. So we opened our windows in both rooms to cool things down so we could sleep comfortably. At midnight, our kids (ages 18, 16, and 14) fled their room because it was "infested" with insects. I went into their room and to my disappointment my kids had not been exaggerating. The room was swarming with hundreds of small flying insects. At first I feared they were mosquitoes, but I think they were just gnats. The hotel's neon sign is at the 4th floor level. One of the letters was literally on the exterior wall next to the window in my kids' room. The light attracted huge swarms of gnats. Naturally, with the window open tons came into the room. I swatted dozens before realizing it was impossible to clear them all. I went back down and explained the situation. The staffer came up and seemed to find the situation rather amusing. I asked for another room. The response was that gnats are "not dangerous," so there was no need for another room. The best he could offer was a fan to keep the room cool, since the window could not be left open. Of course gnats are not dangerous, I said, but with hundreds flying around the room, they will be very annoying. Sleep will be virtually impossible. The staffer said he would ask his manager if we could get another room. He said he would let us know. By this point it was 12:30 am and as we were leaving Germany the next day, we had an early departure planned. I stayed up for 30 minutes waiting and then finally went to bed. My kids grabbed pillows from their room and slept on the floor in my wife's and my room.

The hotel is in a good location, just a couple of blocks from Bremen's central train station. Not sure how old the hotel is, but it was clearly in the process of being renovated when we were there (the first floor, for example, was in process while we were there). We stayed on the 4th floor and all the fixtures and furniture were clearly brand new. It was quite nice. When we checked in, the gentleman behind the counter was very friendly and helpful by giving us a map and showing us where we could do some shopping, park, etc. All in all, I think the stay would have been quite good, had it not been for the swarm of gnats that flew into my kids' room.

Stayed in June 2023

-

location, staff support, clean, price

Stayed in May 2023

quiet, clean and near the station.

Stayed in May 2023

windows are super old. you hear everything from outside! could not sleep !

Stayed in January 2023

coffee machine in the room would have been perfect.

the rooms are super nice and clean. the bed was very comfortable! the shower was a dream. just notice the bathroom is not a real separated room. no real privacy when you go to the toilet 🤭 was fine for us though!

Stayed in January 2023

Perfect hotel if you just need a place to stay and nothing more. Spaceous, comfortable rooms, good service, good breakfeast and not too far from the city centre.

Stayed in December 2022

It was ok

Stayed in October 2022

No parking, not so welcoming staff. Very expensive breakfast which I avoided directly...

Decent hotel with not so helpful staff. You should call them if you want to have a parking space.

Stayed in October 2022

Nothing

Everything

Stayed in October 2022

16E for breakfast is too much. The food was normal breakfast foods - nothing really special. Not 16E worth.

Check in was extremely quick. Staff was friendly and helpful. Room was in good condition.

Stayed in October 2022

The glass enclosed bathroom could present a privacy issue to a family staying in the room.

Enormous and spotlessly clean room; very friendly staff; great breakfast.

Stayed in August 2022

Although the location is really good, but the downside is that the traffic may disturb you in the morning.

The best part of this room is the bathroom. As shown on the website, the shower is very spacious and modern design is wonderful. The bed is also comfortable and with the provided air conditioner, you can definitely close the window and sleep very well.

Stayed in July 2022

noisy and not so comfortable

location, good price for value

Stayed in July 2022