-It's supposed to be 24/7 reception but after 6pm on Friday I couldn't find anyone. I tried finding someone on two occasions and waited around, but was unsuccessful. There's no reception bell, and calling loudly was a bit awkward (still, no one came). Maybe calling their reception phone is the solution? -The room was cleaned, but vacuuming had been rushed. There was a lot of dust and hairs from other guests around the bed and in the bathroom...

This hotel is clearly a bit older, which you can see on places where furniture and paint has worn or chipped off. Everything is fully functional, though! The place has been kept in a very good state. It may be small (you might struggle with laying a big suitcase out flat) but space has been used efficiently. The single bed was huge. There's a coffee maker and tea bags. You can get a thermos of hot water at the reception. The vending machine in the lobby has very acceptable prices if you need a snack or other (alcoholic) beverage, and there's a supermarket right across the road. The city centre is 10 min away on foot, the tramp stop next door. It takes 1 change and about 20 minutes to reach Düsseldorf central station. Being near the stadium and next to a road may cause some noise, but the windows keep everything out. You can also get ear plugs at the reception.

Stayed in September 2024

Not well prepared and cleaned. No tawol. Long hear in shower room. A dirty was left in the toilet…..

Cheap. Friendly staff.

Stayed in September 2024

I was able to check in very late, friendly, helpful staff on reception nice clean room, excellent choice of TV channels vending machine in lobby was a bonus Sensible price

Stayed in August 2024

Needed a heatpump

Location and good Carpark

Stayed in July 2024

Could've been cleaner

Easy check in, comfortable check-out time

Stayed in June 2024

not a lt of car parking and access to the underground parking is quite the challenge to enter and exit

nice clean basic hotel its a older property things are a little worn but all's clean and not far from airport

Stayed in June 2024

At 18 euro the breakfast should have been exceptional. My colleagues told me that was not the case so I had breakfast elsewhere.

The room was not large, but adequate for what I wanted

Stayed in April 2024

Everything was nice.

Nice hotel located in quite area of Ratingen, but there is a bus stop in 2 min walk distance, you can easily go to Dusseldorf airport from about 15-20 min. Good, but a bit small room for 1 person stay, very clean, with a good matress. Really great breakfast, would highly recommend to enjoy it.

Stayed in March 2024

It’s a nice and quiet hotel at walking distance from downtown and with a good parking facility

Stayed in February 2024

There os nothing I would mark as problematic

Nice and forthcoming staff, comfortable bed, good location near the autobahn

Stayed in January 2024

Lacking a space to sit when not in the room, where can read some mails on a laptop. Would be nice if part of breakfast area is open for public during none breakfast time.

Stayed in December 2023

Under the bed it wasn't clean.

I enjoyed the breakfast buffet, and comfortable bed but under the bed it wasn't clean unfortunately but everything was fine. It was good stay close to food shop and transport. 15 mins to the airport.

Stayed in December 2023

Nothing

I like all staff. They were very kind and helpful.

Stayed in December 2023

The location is very good,and breakfast is very good also.

Stayed in December 2023

Good bed and a clean room. Nice to have parking space close to the hotel.

Stayed in November 2023

Noise by TRAM from outside

room cleanliness

Stayed in November 2023

Badly stained headboard that was not good Dirty bed runner Shower a little tired

Location Great coffee machine in room Very good breakfast with helpful staff

Stayed in November 2023

1/ i saw 3 staffs in 2 days but none of them smiled; 2/ we did not ask for wake-up service, but every morning at 9 am the cleaning staffs will knock the doors which is very annoying.

Good price, pet friendly (15 euros per night), free parking, decent breakfast

Stayed in November 2023

Room 311 looks like a new wardrobe has been installed but the wall were the old one previously was is bare and hadn’t been painted, grey Vs cream very odd, plus there is a leak above the door causing rusting to speaker system.

Location was ideal for our needs

Stayed in September 2023

The size of the room was small. The garage of the hotel was very small and not recommended for big cars, as the space is reduced to turn in case you don't find a spot. Also not many parking options on the surroundings of the hotel.

Staff was very friendly and helpful. Room was clean. Beds comfortable. Hotel close to the airport and with good check in and out options for people having to take an early flight.

Stayed in August 2023

Excellent breakfast, close to the office

Stayed in July 2023

Rooms a bit small, a bit noisy at times, since room faced a back alley

Long breakfast hours and nice staff at hotel

Stayed in July 2023

No ac in the room

Good location

Stayed in July 2023

No AC, too hot to have a good sleep, it’s summer

Stuff was good and kind

Stayed in July 2023