Am Branderhof 101, Aachen Mitte, 52066 Aachen, Germany
#5 of 43 hotels in Aachen
Guests' ChoiceBased on 472 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
8.0
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 11 November 2024
Monoj
GermanyIt could have been cleaner. We found dust on the wall heater in the bathroom where we were supposed to hang our clothes. Breakfast didn’t have much options. We found it a bit deceiving when it came the Spa. There was no steam room. There are some other facilities shown in the pictures but missing in reality. One needs to inform at around 3 pm if they want to use the spa. Then only they will turn it on for you. This is not mentioned in the booking.
It was clean, people were friendly. Rooms were very big. Breakfast was good. It is near to the tierpark, which is worth visiting.
Stayed in November 2024
Reviewed: 4 November 2024
Vincenzo
BelgiumThe Breakfast buffet is nothing special.
comfortable qudruple with two separate rooms. Nice restaurant for dinner.
Stayed in November 2024
Reviewed: 29 September 2024
Jerry
NetherlandsAll was ok.
Large room, clean, quiet. Good beds. Balcony. Nice and helpful staff. It is located in a residential area away from the city center.
Stayed in September 2024
Reviewed: 22 September 2024
Kaloyan
BulgariaA bit far from downtown if walking; parking is manageable but not great.
Clean and spacious. Spa zone is small but satisfying.
Stayed in July 2024
Reviewed: 11 September 2024
Michael
United KingdomPeace and quite
Excellent location very good breakfast
Stayed in September 2024
Reviewed: 8 September 2024
Alexander
RussiaVery helpful and friendly staff. Big rooms, nice area nearby where you can take your dogs for a walk
Stayed in July 2024
Reviewed: 3 September 2024
Matthew
United KingdomNo tea/coffee facilities in room; having to manually check-in (including entering passport details) myself on arrival (i.e. staff do not do this for you); room doors bang loudly when they close
Great pool; very handy parking; tasty food for room service
Stayed in August 2024
Reviewed: 29 August 2024
Andrea
ItalyKitchenware (mugs and glasses included) available only for more than 3 months guests
Large and very clean room and bath
Stayed in August 2024
Reviewed: 22 August 2024
Daunia
GermanyIt was clean, comfy and the food at the restaurant was tasty.
Stayed in July 2024
Reviewed: 13 August 2024
Anton
MontenegroA bit worn out and not quite ergonomic room design
Location in the quiet neighborhood and free parking on the street
Stayed in July 2024
Reviewed: 13 August 2024
Sven
Belgiumnice and big rooms
Stayed in July 2024
Reviewed: 13 August 2024
Nicolas
Luxembourgto expensive for a 4 star hotel.
the calm, the surroungings
Stayed in August 2024
Reviewed: 3 August 2024
Adamczyk
United KingdomThe staff were very kind and friendly and the room was huge, definitely worth the money.
Stayed in August 2024
Reviewed: 3 August 2024
Peter
AustraliaNothing
Layout, size,cleanliness and comfort of the room. Quiet location
Stayed in July 2024
Reviewed: 31 July 2024
Stanislavs
Latviaparking might be difficult depending on arrival, so plan to use garage at extra cost
location with easy access to highway and short walk to some grocery shopping and restaurants
Stayed in July 2024
Reviewed: 25 July 2024
Ole
DenmarkSwimming pool was not available even, if, I chose the hotel with that filter. So, 2nd time “Booking.com” filter is useless in one trip. Also, in Amsterdam the hotel with “parking” had 10 parking places for 100 rooms. So, the filter function is not that good, actually!
Big room
Stayed in July 2024
Reviewed: 11 July 2024
Maurits
NetherlandsFlexible and friendly staff good quality rooms
Stayed in June 2024
Reviewed: 30 June 2024
Razvan
Romania-
-
Stayed in June 2024
Reviewed: 30 June 2024
Stephen
United KingdomReception needs more staff. We had to wait a ridiculous amount of time when checking in. It was also a long wait to get a drink as the receptionist was also working behind the bar
Great location Lovely rooms
Stayed in June 2024
Reviewed: 21 June 2024
Steven
United KingdomCar parking fee. Very harsh.
Location great, room ideal for our family needs.
Stayed in June 2024
Reviewed: 18 June 2024
Diane
United KingdomIt was a long walk to central area to access restaurants and tourist attractions. The hotel’s restaurant was closed the night we were there with no other facilities available.
Spacious room and comfortable . Staff friendly
Stayed in June 2024
Reviewed: 18 June 2024
Simone
BoliviaThe whole place used to be (I think) an old people's home which is unfortunately still quite apparent. Everything is extra wide for wheelchairs which is nice, but then there are also quite a lot of plastered holes from old applicants in the bathroom and throughout the room. The hallway and balconies are also in their original clinical state which gives the place a bit of a weird and unfinished feel. I don't think I would give it the high star rating it has for that reason. I also felt it was all a bit steep in price considering the location. Everything was an add on, parking, swimming, sauna, breakfast. You basically pay at least 30-50% more per day than you originally budgeted for.
It was spacious and had everything we needed to sleep and entertain a newborn without feeling uncomfortable. We had a little kitchenette in the room and we really enjoyed the breakfast.
Stayed in May 2024
Reviewed: 17 June 2024
Helen
United KingdomDidn't have tea and coffee making equipment in the room and I bought one and then they said we could have borrowed one
Size of the room, the facilities in the room and also the swimming pool The breakfast was good and the staff were very helpful
Stayed in June 2024
Reviewed: 15 June 2024
Dave
Netherlandswe missed coffee facilities in the room. Even a few packets of instant coffee would have sufficed.
Enormous room with separate living room and a kitchenette.
Stayed in June 2024
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