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  5. Reviews of Art Hotel Superior

Reviews of Art Hotel Superior This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Branderhof 101, Aachen Mitte, 52066 Aachen, Germany

#4 of 42 hotels in Aachen

Guests' Choice

Review score

Based on 438 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.4

100% verified reviews

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Showing 1 – 25

  • Reviewed: 21 June 2024

    8.0
    Great other than the car parking fee.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Car parking fee. Very harsh.

    Location great, room ideal for our family needs.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Comfortable but a distance to local restaurants and tourist attractions.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a long walk to central area to access restaurants and tourist attractions. The hotel’s restaurant was closed the night we were there with no other facilities available.

    Spacious room and comfortable . Staff friendly

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Comfortable but a bit of a dated and weird air about the place
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The whole place used to be (I think) an old people's home which is unfortunately still quite apparent. Everything is extra wide for wheelchairs which is nice, but then there are also quite a lot of plastered holes from old applicants in the bathroom and throughout the room. The hallway and balconies are also in their original clinical state which gives the place a bit of a weird and unfinished feel. I don't think I would give it the high star rating it has for that reason. I also felt it was all a bit steep in price considering the location. Everything was an add on, parking, swimming, sauna, breakfast. You basically pay at least 30-50% more per day than you originally budgeted for.

    It was spacious and had everything we needed to sleep and entertain a newborn without feeling uncomfortable. We had a little kitchenette in the room and we really enjoyed the breakfast.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    8.0
    Altogether a good and happy stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't have tea and coffee making equipment in the room and I bought one and then they said we could have borrowed one

    Size of the room, the facilities in the room and also the swimming pool The breakfast was good and the staff were very helpful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Very nice and spacious hotel, friendly staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    we missed coffee facilities in the room. Even a few packets of instant coffee would have sufficed.

    Enormous room with separate living room and a kitchenette.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    An actual Hotel :)
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly staff. Spacious and well equipped room. Great interior design. And a beautiful scene from the balcony. I was on the 3rd floor.

    Stayed in June 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    Very quite. Finally a hotel without air conditioning and all the noice that comes with it.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very decent
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking for one night for 15 euros Nothing the hotel really can do about it, but there were some noisy guests. The bed sheets for a single person could be a bit bigger.

    Very big rooms, almost like a small apartment Comfortable bed Friendly staff Nice little balcony Price for a puppy is reasonable! Very close to the city center, but located in a residential area, so it's rather quiet!

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Business Double Room
    • Stayed 3 nights

    To get in the center you need to go by bus, but we knew that. And that was no problem.

    The hotel is in a quiet neighborhood. You can reach the city center by bus. The room was big and clean. Good bed. Staff friendly. Restaurant in the hotel. Good food.

    Stayed in February 2024

  • Reviewed: 2 April 2024

    9.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, great facilities and quite.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    Happy.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Clean, quiet, friendly stuff

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Super nice place!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Pricy breakfast

    Swimming pool, massage, overall atmosphere

    Stayed in February 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    there is not even a small bottle of water in the room! Is it expensive for a hotel?

    Bed! Perfect location! Good loungebar!

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Great comfortable stay!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Really lovely spacious room and great restaurant

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Brief family vacations while transitioning to another place .
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    I woke up early before breakfast hours. I needed a coffee so I went downstairs to look for a machine . There is none but the receptionist offered to make one for me which I appreciated . This was a black coffee like the one I had limitless access to in the breakfast about an hour later (in the room price) During checkout I realized I was charged for the coffee ; I suggest to the hotel management to change this practice. The cost was insignificant but as a policy it reflects poorly.

    The rooms and the hotel overall had been very clean; the staff was friendly and also speaking english. Access to all areas has been easy also . The location is reachable by car with no issues, and is not crowded at all.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Breakfast was good. Sauna was excellent.

    Stayed in February 2024

  • Reviewed: 11 January 2024

    9.0
    Comfortable, convenient and upmarket but street parking in adjacent roads can be a distance away.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Parking in the adjacent streets was limited near the hotel having arrived late in the evening. There was also a one-way system which made pick-up from the hotel after overnight parking more difficult.

    The room was very comfortable and it was nice to have chairs to use. The restaurant was perfect for an evening meal when it was too cold and damp to walk into the city. Breakfast was plentiful and with a good range. Staff were helpful and friendly.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    7.0
    Fairly good value for price
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The internet was awful

    A very large room and a nice location as well as a small swimming pool

    Stayed in January 2024

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    the pillows are bad

    Rooms are clean and well organized

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Nice & Pleasant stay during christmas
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Didnt have coffee machine or kettle in the room for hot water

    Hotel Location & Swiiming pool

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Very good
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very spacious room with balcony access and friendly staff services

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights

    breakfast quality was good but over priced, €22 per person... and car parking at the basement of the hotel although is very convenient and safe, its expensive, €15 per day. for the room price i would expect at least to offer free water in the room

    Very quiet location, without traffic noise in the rooms, no morning sun getting in to the room, all hotel areas were very clean, hotel employees were professionals and very polite. easy access to public transportation.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    Great hotel in a quiet location for a peaceful stay
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    nothing

    Excellent breakfast, great friendly staff. The location and the room 10/10

    Stayed in September 2023

  • Reviewed: 3 December 2023

    9.0
    Bed and restaurant
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Pay extra for the parking

    We loved the hotel in especially the restaurant where we had a lovely dinner and a superb breakfast next day. The room was big and clean, the bed was big and comfortable.

    Stayed in December 2023

Showing 1 – 25

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