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  5. Reviews of Art Hotel Superior

Reviews of Art Hotel Superior This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Branderhof 101, Aachen Mitte, 52066 Aachen, Germany

#5 of 43 hotels in Aachen

Guests' Choice

Review score

Based on 472 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.4

100% verified reviews

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Showing 1 – 25

  • Reviewed: 11 November 2024

    8.0
    If I ignore the disappointing Spa experience, it was a pleasant stay overall.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It could have been cleaner. We found dust on the wall heater in the bathroom where we were supposed to hang our clothes. Breakfast didn’t have much options. We found it a bit deceiving when it came the Spa. There was no steam room. There are some other facilities shown in the pictures but missing in reality. One needs to inform at around 3 pm if they want to use the spa. Then only they will turn it on for you. This is not mentioned in the booking.

    It was clean, people were friendly. Rooms were very big. Breakfast was good. It is near to the tierpark, which is worth visiting.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    good hotel for family
    • With a pet
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The Breakfast buffet is nothing special.

    comfortable qudruple with two separate rooms. Nice restaurant for dinner.

    Stayed in November 2024

  • Reviewed: 29 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was ok.

    Large room, clean, quiet. Good beds. Balcony. Nice and helpful staff. It is located in a residential area away from the city center.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    7.0
    Solid choice for a short business trip.
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from downtown if walking; parking is manageable but not great.

    Clean and spacious. Spa zone is small but satisfying.

    Stayed in July 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Peace and quite

    Excellent location very good breakfast

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Very nice!
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    Very helpful and friendly staff. Big rooms, nice area nearby where you can take your dogs for a walk

    Stayed in July 2024

  • Reviewed: 3 September 2024

    7.0
    Great hotel, but with a few niggles
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    No tea/coffee facilities in room; having to manually check-in (including entering passport details) myself on arrival (i.e. staff do not do this for you); room doors bang loudly when they close

    Great pool; very handy parking; tasty food for room service

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kitchenware (mugs and glasses included) available only for more than 3 months guests

    Large and very clean room and bath

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    Nice experience
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was clean, comfy and the food at the restaurant was tasty.

    Stayed in July 2024

  • Reviewed: 13 August 2024

    8.0
    Fair for the money
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    A bit worn out and not quite ergonomic room design

    Location in the quiet neighborhood and free parking on the street

    Stayed in July 2024

  • Reviewed: 13 August 2024

    9.0
    nice hotel
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    nice and big rooms

    Stayed in July 2024

  • Reviewed: 13 August 2024

    7.0
    for the surroundings is it top but for this price you should get more
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    to expensive for a 4 star hotel.

    the calm, the surroungings

    Stayed in August 2024

  • Reviewed: 3 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were very kind and friendly and the room was huge, definitely worth the money.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    A great pleasant get away.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Layout, size,cleanliness and comfort of the room. Quiet location

    Stayed in July 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    parking might be difficult depending on arrival, so plan to use garage at extra cost

    location with easy access to highway and short walk to some grocery shopping and restaurants

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Really great German hotel with quality
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Swimming pool was not available even, if, I chose the hotel with that filter. So, 2nd time “Booking.com” filter is useless in one trip. Also, in Amsterdam the hotel with “parking” had 10 parking places for 100 rooms. So, the filter function is not that good, actually!

    Big room

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Flexible and friendly staff good quality rooms

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    -

    Stayed in June 2024

  • Reviewed: 30 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception needs more staff. We had to wait a ridiculous amount of time when checking in. It was also a long wait to get a drink as the receptionist was also working behind the bar

    Great location Lovely rooms

    Stayed in June 2024

  • Reviewed: 21 June 2024

    8.0
    Great other than the car parking fee.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Car parking fee. Very harsh.

    Location great, room ideal for our family needs.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Comfortable but a distance to local restaurants and tourist attractions.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a long walk to central area to access restaurants and tourist attractions. The hotel’s restaurant was closed the night we were there with no other facilities available.

    Spacious room and comfortable . Staff friendly

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Comfortable but a bit of a dated and weird air about the place
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The whole place used to be (I think) an old people's home which is unfortunately still quite apparent. Everything is extra wide for wheelchairs which is nice, but then there are also quite a lot of plastered holes from old applicants in the bathroom and throughout the room. The hallway and balconies are also in their original clinical state which gives the place a bit of a weird and unfinished feel. I don't think I would give it the high star rating it has for that reason. I also felt it was all a bit steep in price considering the location. Everything was an add on, parking, swimming, sauna, breakfast. You basically pay at least 30-50% more per day than you originally budgeted for.

    It was spacious and had everything we needed to sleep and entertain a newborn without feeling uncomfortable. We had a little kitchenette in the room and we really enjoyed the breakfast.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    8.0
    Altogether a good and happy stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Didn't have tea and coffee making equipment in the room and I bought one and then they said we could have borrowed one

    Size of the room, the facilities in the room and also the swimming pool The breakfast was good and the staff were very helpful

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Very nice and spacious hotel, friendly staff.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    we missed coffee facilities in the room. Even a few packets of instant coffee would have sufficed.

    Enormous room with separate living room and a kitchenette.

    Stayed in June 2024

Showing 1 – 25

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