A kettle in the room, the size of the hotel worked against it as It became just a stop off point, albeit a nice one. The Beirstube was horrible, insufficient staff to deal with the number of people using it.

Room was huge and very nice, everything I could have needed bar 1 thing, no kettle. What is it about hotels in the continent that don't think guests might need a kettle? Underground garage was a bonus for our bikes.

Stayed in September 2024

Only Buffet dinner available at 35€ p.P. Quite expensive.

Stayed in the main house, modern rooms with gorgeous views over the mountains. Small and nice spa area

Stayed in October 2023

The service at the hotel bar were not very nice. The staff is very rude and the drinks were made wrong and taste bad

Very nice room, clean and comfortable

Stayed in October 2023

It are all separate buildings, Not enough parking places available

Comfort, clean and friendly staff

Stayed in September 2023

Not good information about SPA . Additionally at the beginning the staff didn't give me a room key only a card. I had to go to reception twice

Room

Stayed in August 2023

The showers in the men‘s dressing room are broken and not fixed. The lockers are old fashioned and need a. 1 € coin to be used. The noise level in our rooms 807B and 808B was high due to service rooms opposite and the delivery trucks in the morning. No a la carte dinner.

The options the hotel offers for all seasons. The friendliness and supportiveness of the employees.

Stayed in August 2023

No coffee/tea option in the room Our room were looking out on outdoor sport area and the other windows looked into the untidy back yard. We expected views of nature. Evening buffet dishes were not marked/named.

Swimming pool Breakfast

Stayed in May 2023

Very standard room, nothing special, very small bathroom (difficult for 2 people to be there at the same time). Double Bed was actually 2 single beds put next to each other, very uncomfortable for a couple. Mini bar was actually an empty fridge, not even water inside. We stayed for 2 nights, no one came to clean the room (one lady came 2 hours before our departure and offered to change the towels!!) Very strange for 4 stars Hotel.

Personal were friendly and answered all our questions about the surrounding region. Breakfast was really good with a variety of options. Check in and check out went very smoothly.

Stayed in November 2022

No towels in our room on arrival, one of our rooms was pretty outdated, wifi was spotty, and the water in the outdated room was lukewarm at best the first day of our trip.

The front desk staff was friendly and communication was easy with her. the spa pool was fun for the kids, although outdated.

Stayed in August 2022

Huge numbers at breakfast but well staffed

Good sized spa and pool area and pretty deserted in the mornings despite the very large number of people at breakfast that morning . Good to have use of an outdoor pool .

Stayed in July 2022

poor WiFi

pools are good. Food is good

Stayed in July 2022

sauna was unfortunately only half working…most cabins were cold, only 2 were functional during our stay. one of the 2 were the ‘Damensauna’ but were filled with men, so we ended up not using the sauna at all. one of the 2 bedrooms in our suite was forgotten (twice) during daily cleaning, which was an inconvenience, but the hotel is overall very clean

comfortable room, clean. great views from our bedroom window. friendly and competent staff. good breakfast. convenient location. nice swimming pool

Stayed in February 2022

not so cosy…

everything you need is there :-)

Stayed in January 2022

Spa-- limited rooms. Jaccuzi not working

Room and view were good. Although not everyone in the group got best rooms. Good swimming pool

Stayed in April 2024

Rooms weren't cleaned every day

Everything

Stayed in February 2024

Traces of period (???) on mattress - see photos... Too expensive... breakfast in another building.

Stayed in November 2023

Super Fruhstuck und service und auch magic wiev from the panoramatic restaurant fór the Allgau Moutain

Stayed in November 2023

Bike stands in bike room are not really good - they support just a wheel not frame so for example road bikes with narrow tires need to be leaned against wall.

Locked shared room for bicycles. Nice big tidy room. I needed a room for one night because it was raining on my bikepacking trip so bivouac was not an option - I am satisfied because I reserved room just 2 hrs before checking and everything was quite fine.

Stayed in August 2023

Mold around the pool and on the chairs. Changing rooms not cleaned, shampoo out. In the room, the curtains are broken, the plaster is falling off the wall.

Very nice view from the room. The parking garage is very clean and tidy.

Stayed in August 2023

Outside parking was a challenge so we needed to use the underground parking (which was lovely) for an extra fee.

Everything went well. Beautiful room, friendly staff, great pool

Stayed in August 2023

There were vegan options at all meal times, but limited to fruit and veg dishes - no protein in anything. It wouldn't have been hard to incorporate nuts, beans or lentils occasionally. We weren't offered all useful information at check-in, eg. the free Allgäu Walser tourist card or complimentary robes and towels for the pool/spa. Luckily we knew enough German to spot notices about them and ask at reception.

Great breakfast buffet and choice at dinner. The pools were excellent and make sure you get your free Allgäu Walser card, which gives free bus travel around the region, including the one from the hotel into town, plus discounts on loads of attractions. Rooms were big and comfortable. Views from the rooms and the restaurant were stunning.

Stayed in July 2023

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Stayed in June 2023

the staff was unprofessional, could not even speak fluent german and was rude on the phone. i ordered a lunch pack for 6am to eat before running the marathon- the lunch pack never came. The shower was dirty and had fungus and the bathroom was not properly cleaned. Breakfast was ok, but just overcrowded mass consumption of food. the wood on the balcony was rotten.

the location was the only good thing

Stayed in August 2022

Suggest to put a ramp over the indoor staircase (only a few stairs) so residents don’t have to carry heavy suitcases to get to the lift.

Extremely pleasant and service-minded staff. Large hotel with several facilities. We used the bar; restaurant (we arrived just as the kitchen was closing and still received great service by the manager and cook who came away from his work station to entertain the kids); swimming pools (luxuriously peaceful as most people were trekking I imagine); and convenient parking (possible to unload outside the main entrance). Important to have the right expectations: the hotel is not new so there are some signs of an older generation construction, but rooms are very spacious and beds are fantastic and firm. Views from the restaurant and hotel rooms are stunning.

Stayed in July 2022