I had to ask for towels since there were none in the room. In summer the room is very hot and although a fan was supplied this just seemed to disturb the dust that was in the room. If you are disturbed by the noise of late night revellers this is not for you.

The location is excellent. Just a few minutes from Old Town square. The building is in the traditional style with very spacious, high-ceilinged rooms.

Stayed in June 2024

It’s a small point but it would have been good to have a safe in the room.

Fabulous location, lovely friendly helpful staff and comfortable, clean rooms.

Stayed in June 2024

N/A

Great location and lovely room

Stayed in June 2024

Super nice personnel, great location, all good.

Stayed in June 2024

Only complaint and reallybeyond the hotel's control was the level of noise from surrounding clubs and bars through the night.

Great location.Huge, very grand room with ample facilities for our needs. Great coffee shop and courtyard to enjoy on site. All the staff were very friendly and helpful especially Katerina who deserves a special mention for going above and beyond. Thank you.

Stayed in May 2024

Bad Wi-Fi

Perfect location, good stuff

Stayed in June 2024

Was told my son would have cakes and soft drinks for his birthday but didn't get it

Location and lovely room

Stayed in May 2024

Would appreciate more furniture in the rooms.

This beautiful, historical hotel situates right in the middle of the Old Town and the staff there - Daniel, Veronica and all couldn’t be more helpful and accommodating. They shared with us authentic local restaurants and helped us with our requests. The pastry in their pastry shop was freshly baked by a staff in their affiliated cafe and was among the best we have ever had!

Stayed in May 2024

Street noise

Location and friendly staff

Stayed in May 2024

The hotel had an option when booking - parking. However, after full payment of the hotel upon request, a response was received that this option cannot be booked in advance. Upon arrival, I had to look for a parking space on my own and for an additional fee.

Excellent location of the hotel. Cozy patio and veranda. Great bar and cafe with delicious coffee. Very atmospheric breakfast space in the spirit of old Prague. Great staff. But it doesn't reach 4 stars - there is no air conditioning in the rooms and the bathroom requires renovation. The price fully corresponds to the level of the hotel.

Stayed in May 2024

Our bathroom had an old style bath with only a hand shower. Water was good and forceful but were more walk in shower types. It’s hard to find as it’s above a cake shop and not well signposted.

Excellent location near Astronomical clock. Very historic building. Massive room.

Stayed in May 2024

The closed air of the room when we entered. It felt like it wasn't aired even though we kept the window open throughout our stay. Also, we asked for a twin bed room and we were offered a single bed, which made things uncomfortable. We received a standard message at the time of the booking that they cannot promise to offer twin beds , but they'll make efforts in that regard, yet when we arrived, we were not informed we weren't going to receive a room with twin beds. It felt like they didn't make any effort in that direction.

Nicely decorated room, clean, easy to access, mini toiletries, very nice reception staff that met all our expectations. Breakfast was good, not a huge variety, but the breakfast space is pretty small compared to other hotels so it was expected. The receptionist offered very accurate information about exchange offices, attractions and other things. Also, the hotel is in the heart of the city's old center.

Stayed in May 2024

The toilet though very clean but smelt bad and the Reception sent the cleaning lady who cleaned it again. The walls are not sound proof , I could hear the gentleman snoring in the room next to me! The bed was a bit too small.

The staff at the Reception were excellent, professional and very helpful especially Mrs Teresa, Mrs Vlasta and Miss Māša in the breakfast room and they really make a difference. Breakfast was nice and Miss Māša’s service and delicious cakes made it enjoyable The hotel’s location is excellent and food at the The Thai restaurant was excellent

Stayed in April 2024

Great location, room was very pretty filled with antiques.

Stayed in March 2024

The bathroom is old and dirty. The drains of the sink and shower are clogged.

Location is great, just ar the city center. The breakfast buffet is nice and has many options.

Stayed in April 2024

Plug in bathtub didn’t work

Location was fantastic! Breakfast was awesome. Loved the heritage of the building. Staff were great!

Stayed in March 2024

Cleanness

Location

Stayed in March 2024

The location was noisy at night because it’s so central - take ear plugs. I would have liked tea/ coffee making facilities and would have preferred a shower

The location was amazing and could not have asked for a better spot. Amazing building

Stayed in March 2024

Very central location behind a cafe. Great breakfast, plenty of choice., continental or cooked. Great room. Excellent value for money.

Stayed in February 2024

Unfortunately there was no shower in my room, only a bathtub. Which didn't bother me too much since I only stayed one night. But it might be an issue for some guests looking for more comfort in the bathroom.

Located in the middle of the old town it was easy to reach via public transport or cab. There were a lot of shops and restaurants close by and the area was in general quite lively. With the room in the inner yard it was

Stayed in March 2024

Location was very good, right in the city center. Also the stuff was very nice.

Stayed in March 2024

No shower just a mixer tap over the bath. No shower curtain. No facilities to make a hot drink in the room. Easily resolved if a kettle was supplied. However, not a deal breaker.

Excellent position for old town square. 3 minute walk from Astronomical Clock. Also quirky as a traditional building. Small fridge available in the room.

Stayed in February 2024

There was no bar on site

Lovely large and comfortable rooms. The courtyard and exterior of the building was beautiful. The staff were lovely.

Stayed in February 2024

One staff was a bit rude.

It is confortably located in the center.

Stayed in February 2024