Nothing serious to complain about Reception staff were not always eager to please the visitors, a bit aloof Wifi is not the best one

Spotless clean Varied breakfasts Luxurious dinners Bar and buffet attendant is super welcoming Aside from noisy high street

Stayed in September 2024

I dont have any negatives about this hotel or it's location.

Fantastic hotel in a great location. Very clean and very relaxing.

Stayed in August 2024

No tea/coffee facilities in room Indoor bar area is very small

Pool & Spa area is excellent for a small hotel. Quiet hotel & comfortable bed for good night's sleep Good location for exploring the town

Stayed in April 2024

Good location, nice SPA with jacuzzi.

Stayed in March 2024

The sauna and wellness centre was fantastic, and never too busy. The location was perfect and theres a good selection at the buffet breakfast. I highly recommend.

Stayed in March 2024

The head massage was dissapointing

Very big and clean suite, super comfi bed, friendly personal. Wonderful breakfast.

Stayed in December 2023

The room where we had our massage wasn't very relaxing. It looked and felt more like at doctors' surgery, no relaxing music or scents and was too bright. Most of the staff didn't speak English.

The hotel was nice and clean. Staff was friendly and professional. Good selection of food at breakfast and dinner. The room was cleaned daily, was a good size and had everything we needed.

Stayed in October 2023

1. Sometimes there was no soap in the showers of the swimming pool. 2. The supper starts at 17:30 and finishes at 19:30, which for us was too early.

1. Very nice personnel of the hotel. 2. Big room. 3. Comfortable bed and pillows. 4. Good food at the restaurant. 5. Good swimming pool, jacuzzi and sauna. 6. Location in the center, but in the calm area.

Stayed in July 2023

The Hotel doesn’t have private parking. The distance between the parking and the hotel was about 1.5km walking distance.

The staff was very nice, they speak English, German and Russian and that was convenient. The room was clean, beautiful and cozy. The wellness center was excellent, all you need. The breakfast was good, but can be better.

Stayed in May 2023

although clean, the dining room was functional but not a place for evening dining. My one big criticism is dinner was 17.30 to 19.30?

location was perfect, centrally based and clean

Stayed in April 2023

Payment for Parking

Good location, nice room, good breakfast

Stayed in March 2023

nice pool, big rooms, okayish breakfast, close to the main mall

Stayed in March 2023

Rooms are very clean, bright and recently renovated, big and comfort beds, nice SPA area with sauna, jacuzzi and a good size swimming pool. Pleasant hotel and wellness staff. We will love to come back!

Stayed in February 2023

Everything was top. Good location, helpful staff, comfortable and clean room. Nice pool area.

Stayed in November 2022

The WIFI signal is not that strong, we did not mind but if you need a place with a good signal it is maybe not the best. The sauna's maximum temperature was only 75 degrees and the swimming pool quite cold. It might be because they want to save energies.

The hotel was really nice, small and intimate ! The food was really tasty, the rooms really comfortable and we loved the small Iris club area :) The wellness area was small but nice ! The location really quiet and perfect !

Stayed in October 2022

The hotel is very clean and the staff is a 10. The food is very good and of high quality, varied (both breakfast and dinner being a Swedish buffet). The staff, 10 points

Stayed in September 2022

The night staff wasn't too preoccupied in finding solutions to our queries (from getting ice to answering questions). The room although comfortable had issues with one of the reading lamps which was not fixed by the staff.

Excellent customer service from the Staff during the day, the night front of house though was clueless (we think it had to do with him being so young). Location-wise the hotel is great and the room had an amazing view.

Stayed in March 2022

All the bulbs had white lightning, so if you like warm light in your room, you won’t find the room very cozy…

location cleanliness parking option

Stayed in April 2022

Perfect location

Stayed in April 2022

Unfortunately there wasn’t any lactose free yoghurt or milk for breakfast. Nowadays it’s a very common diet request and I was disappointed that a health oriented hospitality hasn’t provided any options.

The personnel was very friendly. The location is in a quiet street a short walk from the main attractions. The Garden Colonnade, where there are 2 mineral water fountains, is just a couple minutes away. Our room wasn’t big, but nevertheless very comfortable. The breakfast was variable and plenty.

Stayed in March 2022

Minor flaws like too much running water in the sink - I had to be careful not to get splashed. On the TV - apparently IP for local stations as well - the picture and sound sometimes froze.

The hotel was clean, well equipped, neat. Staff friendly and helpful. Buffet breakfast at a very good level. The room was very well lit, including a large portable standing lamp, and equipped with a desk large enough for PC work.

Stayed in February 2022

Nothing

Great location, staff, breakfast

Stayed in December 2021

Clean and nice wellness, very comfortable bed, good location.

Stayed in August 2024

Meal...some day perfect....some day not tasty....

May be location...

Stayed in August 2023