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Reviews of Spa Hotel Iris 4 stars

Sadová 866/867, Karlovy Vary, 360 01, Czech Republic

#27 of 98 hotels in Karlovy Vary

Guests' Choice

Review score

Based on 58 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 9 April 2024

    8.0
    Comfortable hotel in Karlovy Vary centre
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee facilities in room Indoor bar area is very small

    Pool & Spa area is excellent for a small hotel. Quiet hotel & comfortable bed for good night's sleep Good location for exploring the town

    Stayed in April 2024

  • Reviewed: 12 March 2024

    9.0
    Nice hotel. It's a 3-minute walk to the main street. I would recommend it to my friends.
    • Leisure trip
    • Group
    • Standard Double Room with Wellness access
    • Stayed 7 nights

    Good location, nice SPA with jacuzzi.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 2 nights
    • Submitted via mobile

    The sauna and wellness centre was fantastic, and never too busy. The location was perfect and theres a good selection at the buffet breakfast. I highly recommend.

    Stayed in March 2024

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Wellness Access
    • Stayed 5 nights
    • Submitted via mobile

    The head massage was dissapointing

    Very big and clean suite, super comfi bed, friendly personal. Wonderful breakfast.

    Stayed in December 2023

  • Reviewed: 27 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 3 nights
    • Submitted via mobile

    The room where we had our massage wasn't very relaxing. It looked and felt more like at doctors' surgery, no relaxing music or scents and was too bright. Most of the staff didn't speak English.

    The hotel was nice and clean. Staff was friendly and professional. Good selection of food at breakfast and dinner. The room was cleaned daily, was a good size and had everything we needed.

    Stayed in October 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Wellness Access
    • Stayed 4 nights
    • Submitted via mobile

    1. Sometimes there was no soap in the showers of the swimming pool. 2. The supper starts at 17:30 and finishes at 19:30, which for us was too early.

    1. Very nice personnel of the hotel. 2. Big room. 3. Comfortable bed and pillows. 4. Good food at the restaurant. 5. Good swimming pool, jacuzzi and sauna. 6. Location in the center, but in the calm area.

    Stayed in July 2023

  • Reviewed: 11 June 2023

    10
    This Hotel is one of the best in Karlovy Vary. Highly recommend to people who is looking for peace
    • Leisure trip
    • Group
    • Double Room with Balcony and Wellness Access
    • Stayed 14 nights

    Too far from place where I live. This is paradise.

    Everything was on the highest level of services. Excellent staff ,delicious home cooking,cleanliness everywhere,fresh local food. Very professional and careing medical staff. Doctor,Head nurse,all assistents in spa area,physical therapist is the best I ever had.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    10
    I would definitely recommend the hotel.
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 3 nights
    • Submitted via mobile

    The Hotel doesn’t have private parking. The distance between the parking and the hotel was about 1.5km walking distance.

    The staff was very nice, they speak English, German and Russian and that was convenient. The room was clean, beautiful and cozy. The wellness center was excellent, all you need. The breakfast was good, but can be better.

    Stayed in May 2023

  • Reviewed: 4 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 1 night

    Payment for Parking

    Good location, nice room, good breakfast

    Stayed in March 2023

  • Reviewed: 9 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Wellness Access
    • Stayed 4 nights
    • Submitted via mobile

    nice pool, big rooms, okayish breakfast, close to the main mall

    Stayed in March 2023

  • Reviewed: 23 February 2023

    10
    Very comfort hotel with a nice wellness
    • Leisure trip
    • Family with young children
    • Standard Double Room with Wellness access
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very clean, bright and recently renovated, big and comfort beds, nice SPA area with sauna, jacuzzi and a good size swimming pool. Pleasant hotel and wellness staff. We will love to come back!

    Stayed in February 2023

  • Reviewed: 8 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Wellness Access
    • Stayed 2 nights
    • Submitted via mobile

    Everything was top. Good location, helpful staff, comfortable and clean room. Nice pool area.

    Stayed in November 2022

  • Reviewed: 24 October 2022

    9.0
    A lovely stay
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Wellness Access
    • Stayed 3 nights

    The WIFI signal is not that strong, we did not mind but if you need a place with a good signal it is maybe not the best. The sauna's maximum temperature was only 75 degrees and the swimming pool quite cold. It might be because they want to save energies.

    The hotel was really nice, small and intimate ! The food was really tasty, the rooms really comfortable and we loved the small Iris club area :) The wellness area was small but nice ! The location really quiet and perfect !

    Stayed in October 2022

  • Reviewed: 5 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is very clean and the staff is a 10. The food is very good and of high quality, varied (both breakfast and dinner being a Swedish buffet). The staff, 10 points

    Stayed in September 2022

  • Reviewed: 15 May 2022

    8.0
    Good value for money.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 1 night

    The night staff wasn't too preoccupied in finding solutions to our queries (from getting ice to answering questions). The room although comfortable had issues with one of the reading lamps which was not fixed by the staff.

    Excellent customer service from the Staff during the day, the night front of house though was clueless (we think it had to do with him being so young). Location-wise the hotel is great and the room had an amazing view.

    Stayed in March 2022

  • Reviewed: 15 April 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 2 nights
    • Submitted via mobile

    All the bulbs had white lightning, so if you like warm light in your room, you won’t find the room very cozy…

    location cleanliness parking option

    Stayed in April 2022

  • Reviewed: 11 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location

    Stayed in April 2022

  • Reviewed: 14 March 2022

    9.0
    I would certainly recommend this hotel to my acquaintances but those with lactose intolerance
    • Leisure trip
    • Group
    • Standard Double Room with Wellness access
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately there wasn’t any lactose free yoghurt or milk for breakfast. Nowadays it’s a very common diet request and I was disappointed that a health oriented hospitality hasn’t provided any options.

    The personnel was very friendly. The location is in a quiet street a short walk from the main attractions. The Garden Colonnade, where there are 2 mineral water fountains, is just a couple minutes away. Our room wasn’t big, but nevertheless very comfortable. The breakfast was variable and plenty.

    Stayed in March 2022

  • Reviewed: 26 February 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room with Wellness access
    • Stayed 1 night
    • Submitted via mobile

    Minor flaws like too much running water in the sink - I had to be careful not to get splashed. On the TV - apparently IP for local stations as well - the picture and sound sometimes froze.

    The hotel was clean, well equipped, neat. Staff friendly and helpful. Buffet breakfast at a very good level. The room was very well lit, including a large portable standing lamp, and equipped with a desk large enough for PC work.

    Stayed in February 2022

  • Reviewed: 10 December 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 1 night

    Nothing

    Great location, staff, breakfast

    Stayed in December 2021

  • Reviewed: 22 September 2021

    10
    One of best accommodations ever
    • Leisure trip
    • Family with young children
    • Suite with Wellness Access
    • Stayed 4 nights

    nothing

    Super friendly stuff, exceptional clean rooms, great breakfast. Close to everything.

    Stayed in September 2021

  • Reviewed: 26 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 3 nights
    • Submitted via mobile

    The spa area is small. It can comfortably accommodate maximum 10 people. So if the hotel full, it might get really crowded. The room's doors are almost impossible to close without making a lot of noise. Sauna was opened only between 1500 and 2200. The spa treatments in the hotel are very expensive for what they offer. After we booked 2 spa treatments in the hotel, we booked 2 others at the Thai Spa house in the city center. The treatments and massages were longer, cheaper and better.

    The Breakfast was good and diverse. The room was big, comfortable and nice. Everything was very clean. Nice location. Mini bar in the room with very affordable prices. Nice spa area if the hotel is not full. Friendliness of the staff.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    8.0
    Overall good. Missing on the small things
    • Leisure trip
    • Couple
    • Double Room with Balcony and Wellness Access
    • Stayed 3 nights
    • Submitted via mobile

    The room was smaller than I imagined No facilities for coffee or similar in the room Was no parking available

    Great service by the staff, warm. Kind and very helpful!! Breakfast was very good The staff did well and beyond to serve us in the best possible way

    Stayed in July 2021

  • Reviewed: 11 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Wellness access
    • Stayed 3 nights
    • Submitted via mobile

    In the bedroom there were glass shelves above the bedside table. They are basically invisible so we bumped into them a few times while trying to get stuff from the bedside table. Quite painful. The coffee at breakfast was the worst of my life. I am not exaggerating. I had to add so much milk and sugar to be able to drink it that it wasn't coffee anymore. Our room was behind the elevator so at night we could hear it go.

    The staff was always kind and available. Special mention to the ladies managing the breakfast room. I have never seen such professionalism in a hotel before, they are 5 star level. I was impressed with the quality of the fixtures and Furniture, it really looks the part of a modern 4star hotel. Kudos to who managed the renovations. The pool/ sauna area is fantastic! Both for the quality and how it is managed. Very relaxing. I had never tried a whirlpool with salty water, it does Miracles for the skin. The location was ideal and allowed us to easily reach all our Destinations.

    Stayed in July 2021

Showing 1 – 25

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