Lack of place for breakfast in the dining room. We didn´t have problem personnaly but you can be unlucky and won´t find place for sitting at the brakfast. Have to wait for free tables.

We loved our room, family suite lux and we felt like in a palace :) Good location at the end of the touristic part of the city The lady at the reception was helpfull

Stayed in May 2024

Excellent location, close to everything. The staff were exceptional - welcoming, engaging, helpful. The room was cozy and clean with a beautiful view. The breakfast buffet was delicious and varied. Definitely recommended!

Stayed in May 2024

In one of the rooms, we could hear the footsteps and the moving wardrobe whenever people would walk.

The location of the hotel is fantastic, the rooms (even single rooms!) are spacious and ours all overviewed the park opposite the street. For the birthday we celebrated that weekend the hotel blocked a table in the breakfast room and gifted us a bottle of Prosecco. A parking spot could be booked upon arrival and even though ours was not directly by the hotel, we could still use the spots in front of the entrance during our arrival and departure.

Stayed in April 2024

Nice location, with a very nice walk to the city. Very comfortable parking just in front of hotel, better to reserve a slot in advance to be sure to have a free space. Room was very clean nice and very comfortable. Super tasty and various breakfast with a lot of diversity freshly cooked.

Stayed in May 2024

Nothing.

Welcoming and helpful staff. Good breakfast and comfortable bed.

Stayed in May 2024

Elevator

Parking in front of the hotel, friendly staff, good breakfast

Stayed in May 2024

Could not say anything missing or disapointing.

It is very well located, nicely decorated room. Parking with little extra in front of the hotel. Special thanks for breakfast arranging personnel. We assumed breakfast starts 7 and were there at 7.15. The personnel kindly informed that it starts only at 8, but please take a seat and they quickly prepared for us bacon and eggs and salads and fruits etc. Also we arrived around12 at noon, and normal check in time is 2PM, but reception accepted us to have room earlier. So friendly and flexible staff.

Stayed in May 2024

We have very pleasant memories of our stay at the hotel. The atmosphere of the hotel is created by very attentive and responsive staff, your question, request or wish will not go unnoticed. The hotel is clean and well-maintained, an excellent cook, a varied breakfast and the ability to order both lunch and dinner. All colonnades with mineral water, as well as shops, cafes and restaurants are within walking distance. We certainly recommend the hotel and will gladly return to it.

Stayed in May 2024

I have no resentment 👍

We arrived in the late afternoon. We asked for parking place in front of the hotel and it was waiting for us just a step from the front door 👍(extra 15€/one day) The receptionist acomodated us into larger room, so kids had their own room. The suite was fantastic, old but well preserved and furnished. A lot of towels and a fantastic shampoo. Breakfast was great, a lot for every taste, coffee could be better. Dining room is quite small, when we entered, we couldn't sit together, but instantly one older couple switced places with us. Lady in the dining room was running all the time up and down and took care for the buffet, so it was all the time full. 😉

Stayed in May 2024

Value in a great location. Lovely to walk through town.

Stayed in May 2024

Great location, nice and cozy room, the staff are really helpful and friendly, breakfast is good. Hotel is good for those who travel with baby, there is elevator and no high stairs.

Stayed in April 2024

Perfect breakfast!!! Nice staff. Nice and practical room. Beautiful location! I enjoyed my stay so much. There was everything close enough, including forrest for a stroll, still not very noisy surroundings.

Stayed in April 2024

The only thing I can think of was that the economy room had view to the balcony of another room but we couldn't access the outside area.

The location of the hotel is right in the center, strong WiFi, friendly and helpful woman in the reception, rooms are big and very clean. Breakfast was very nice with some different options every day. Parking is available outside the hotel buy reservation or around 200 m away at a public parking for 9 euros a night. Fast check in process.

Stayed in March 2024

Hard to find parking space. Our room was a bit cold. The elevator is really tiny. We managed with our super small baby stroller, but with a bigger one it would be a challenge. Breakfast room was really growded in the morning.

Super friendly stuff. The man who welcomed us showed me different rooms and let me to choose which one is most comfortable with the baby. The room was really spacious! Location is excellent.

Stayed in March 2024

It was quaint. The single entry, kind person at the front desk, easy and simple breakfast provided, great location.

Stayed in January 2024

Location, parking, friendliness of the staff, breakfast, everything is top ten. I will definitely come back again.

Stayed in January 2024

Limited parking spots, if you miss to book one, you won't have.

Huge bed in a beautifully furnished room.

Stayed in December 2023

Breakfast room small for the entire hotel, but nice breakfast with everything.

Location and apartment

Stayed in December 2023

Nothing to complain!

I´ve been on a motorcycle trip throughout Czech Republik and this premise was my second stay. I booked for parking directly in front of the hotel - everything worked out good in this respect - the extra-fee was also decent. The Hotel itself, though a little dated, was in good shape - especially my room was very nicely equipped in an old fashioned "baroque"-style - beautiful! The view out of my window was directly to the famous Grand Hotel "PUPP" - which I thought I´ll book in the first place, but lateron didn´t want to afford it just for one night! Anyway - Breakfast at the "Saint Petersburg" was good and nicely served, the beautiful City of "Karlsbad" was just around the corner and one could explore it on foot. So really everything worked nicely during my stay!

Stayed in September 2023

???

Perfect location by the river and opposite The Grand Hotel Pupp ( Bond hotel ). Parking in front of the hotel ( reservation needed )

Stayed in September 2023

We liked all the atmosphere of the hotel, it was wary warm and freandly

Stayed in October 2023

Furniture

Breakfast, location and overall value for money.

Stayed in October 2023

Parking is not simple on busy days

Great room Great breakfast Great staff

Stayed in October 2023

Dining room is very small, often need to wait to get a seat.

Very-very friendly and helpful staff. Good location, opposite Kaiserbad Spa complex. Good breakfast. Small parking lot near the hotel (reservation needed).

Stayed in October 2023