Nothing

Location is very good

Stayed in October 2024

Convenient location

Stayed in October 2024

The hotel is centrally located and very clean. The staff were very friendly and helpful. The onsite restaurant has lots of choice and the food was lovely.

Stayed in September 2024

everything

Stayed in October 2024

I will find something next time..;)

The location is one of the first things that made our gateway trip even better. It is in the middle of the city. The service and the room were more than good . Really enjoyed our stay. Thank you

Stayed in October 2024

Clean, spacious, renovated room with all you need, exceptional breakfast, very good halfboard choice, tasty food, wide choice of meals. Great location, right next to all colonades.

Stayed in October 2024

none

We love your breakfast and took some hot drinks look outside through the view, very Romance.

Stayed in October 2024

Great location and wonderful staff who gave us clear driving and parking directions.

Stayed in September 2024

Nothing

The room, the view, the location, the staff, and the BREAKFAST.

Stayed in September 2024

Great location. Exceptional breakfast. Friendly staff.

Stayed in September 2024

Nothing

Everything

Stayed in September 2024

No dislikes, would stay there again without doubt!

Location to the centre of KV is very good albeit on a steep hill, but that’s more to do with the geography of the town’s location. Staff were very helpful & welcoming & very clean & comfortable, particularly the bedrooms & immaculate bathroom, the housekeeping staff deserve particular credit!

Stayed in September 2024

It was not clear in the reserving process that some of the rooms are not modernized. The terrace at the entrance needs repair, not covering with a green carpet. Tablecloth on the terrace tables will be nice and indicative of the quality of meals witch is realty great.

The hotel is situated in heart of Karlovy Vary, near most of the hot springs and retains some of the fin-de-siecle atmosphere of old Karlsbad. Even if is situated in the pedestrian area, it is possible to unload luggage, simply phone the reception on arrival and they can lower the obstacles, and then if you reserved a parking place, the hotel has nearby some places. More than half the hotel is renovated but as we have booked a room with balcony, despite the very nice view, it was hot with no air conditioning and the bathroom was dated so we asked the second night and received an other room modern and with air conditioning. Breakfast was very good and we recommend also dinner. Staff was very helpful and nice.

Stayed in August 2024

Lighting beside bed for reading

Great location , terrific hotel and staff and gorgeous food - lovely

Stayed in September 2024

Great location! Very helpful staff helped us park during the triathlon. Could see the magic show from the window. Dinner was great and breakfast was nice too.

Stayed in September 2024

Very lovely and helpful staff

Stayed in September 2024

Everything was fine.

Classic, lovely room. Spotless and fresh. Good outdoor terrace. Views to enjoy.

Stayed in September 2024

Getting access wasn’t straightforward and hotel parking was in the street a 5 minute walk away so not secure parking.

Central location but once again not the easiest to drive to as you had to get the hotel to lower the street bollards. Hotel on a steepish hill but not too far up it. Good room, the hotel is a bit dated in the communal areas but we quite liked that. You are right in the middle of the spa area so not far to walk.

Stayed in September 2024

Beautiful ‘old worldly’ hotel in great location. The staff were so friendly and helpful. I would definitely stay there again.

Stayed in September 2024

Wheather. It was really very hot in the days of our stay. On the third day we had a havy rain in the evening who’s brought a little fresh air to the city. I wouldn’t be surprised if that was done by the great staff .

People on the front desk are absolutely wonderful! We received a great room with great view but no air-conditioner in it. With no complaints I just asked if there any possibilities to move us to an air-conditioned room. Received a promise to get it as soon one will be available. It was done on the second night. This was absolutely great! We asked gor few arrangements with the concerts, restaurants, taxi for the way back to bus station. All was done in a very professional way.

Stayed in September 2024

It was great !

Old fashioned elegance yet unpretentious. Right in the heart of the old spa area yet quiet ! The breakfast was amazing , my favourite being the gateaux which was actually vegetable pancake layered with cream cheese to look like a huge cake. The choice of salads and attention to detail was great for a relatively small hotel. Our room was spacious. Really recommend the hikes in the forest on both sides of the valley.

Stayed in September 2024

There is only one thing was uncomfortable, this is a pillow.

We are very like the 1. Location of the hotel, very close to center and from other side you can do walk trips in the forest from 2 km up to 16 km; 2. There was very clean; 3. Very nice staff; 4. Was very silent in our apartment; 5. Very comfortable mattress

Stayed in August 2024

Very friendly staff. The rooms are spacious and very comfortable, the pillows are incredibly comfortable. A rich breakfast.

Stayed in August 2024

Good location, good hotel reception and overall meeting our exceptations. We travelled with a cat and everything was perfect!

Stayed in August 2024