The hotel is an amazing place, inserted in a tropical jungle. All the paths and buildings were built respecting the existing trees, so you are in fact in a middle of a very old jungle, with animal frequently going through next to your balcony. And the hot spring pools... amazing!!

Stayed in August 2024

Nothing

Warm pool water and location near the Vulcan

Stayed in August 2024

Nothing- just the fact we didn’t stay longer!!!

Impeccable service , unique Luxurious property in the middle of the rainforest Every detail is thought of , the best staff !!

Stayed in July 2024

It was great but some things were expensive.

It was a beautiful facility and a great location.

Stayed in July 2024

Maybe a curtain/shade between the outside shower and indoor shower so two people could shower at the same time.

Loved the property and staff. Everyone was so kind and helpful. The food was great everywhere we tried.

Stayed in June 2024

Nothing! But one tip: make sure you keep your doors shut at night to avoid any creep crawlies entering your room.

Everything. If you stay here it will honestly be one of the most exceptional hotels you will ever experience. Mainly because of the views of the volcano (which are unrivalled) and also the stunning grounds on which the property is set, which make you feel as if you staying in the heart of the rainforest. However this doesn’t come at the expense of luxury. The room had every amenity you could ask for and the staff were incredibly attentive, always on hand to take us to and from the different restaurants and pools on the Nayara complex. One staff member even helped us find a sloth on the last day of our holiday which was the best ending we could have hoped for! One other great thing about the property is that it is connected to two other hotels - Nayara Springs and Gardens - where all amenities can be used interchangeably. This gives you access to several pools (including adult only pools with swim up bars), multiple restaurants, a gym and natural thermal hot springs.

Stayed in April 2024

Staff. Rooms. Dining. Babysitting.

Stayed in April 2024

The property is absolutely amazing! Immaculately clean, modern gorgeous rooms and staff that goes above and beyond!

Stayed in February 2024

I was a little disappointed about the welcome. I spoke to the team prior and specified there we will be 3 of us and 2 have or will be celebrating their birthdays. I also did the check in for a smooth check in on the arrival. But when we arrived, only 2 of us were greeted and third person was left behind. They also asked us to fill the documents even though we did that prior to the arrival. I think pre-arrival alignment on guests would have been appreciated in such hotel. The wine bar was also a disappointment. Not only because the wine was not good but also that you charge ridiculous amount of money for a sip!! This is what you normally get in a good restaurant to see if you like the wine before you take a bottle. I felt that was a little outrageous concept.

It was the last accommodation during our 2 week holiday and by all means was the nicest place we ever stayed in.

Stayed in January 2024

Very beautiful property, excellent location, very friendly stuff…. Highly recommended!

Stayed in February 2024

Unique experience and cuisine and atmosphere and a healing environment

Perfection to details and services. Amazing.

Stayed in January 2024

I ve been to some of the top hotels in the world and Nayara tented camp is easily one of them. The beautiful rooms, private hot spring pool in the room, indoor and outdoor showers incredible gardens and plants and great service and food made our stay perfect. As a couple it doesn’t get better

Stayed in January 2024

Staff, surrounding area, rooms,

Excellent. Every single bit was perfect

Stayed in December 2023

Fabulous room

Stayed in September 2023

everthing…do not want to leave..a 10

Stayed in August 2023

Way-finding around the grounds can be a challenge so recommend downloading the resort map.

Incredible setting with Arenal volcano looming over the resort - with first class facilities and staff.

Stayed in July 2023

There are small things (especially at the price point), but nothing major. The main thing to know is that the golf carts sometimes can take a really long time to come, particularly around dinnertime (like 20-40 minutes), but even other times during the day. Plan accordingly.

I stayed one night at Nayara Tented Camp & then one at Springs. I was warmly welcomed to the property by Blanco & Carolina, checked in, & enjoyed a cocktail at the pool after a tour of the property, while waiting for my room to be ready (I was early). The whole Nayara property is huge & would be hard to navigate on foot by myself, and very beautiful. The golf carts will take you anywhere. My room (29 Sloth) was gorgeous, spacious, clean, & comfortable, with an amazing view of the volcano. The food & drinks across my stay were excellent, even room service was delicious (& super fast)! I enjoyed the coffee tasting class I took at Mi Cafecito as well as my spa treatment (green coffee wrap with Erika). I didn't get to spend tons of time at the various pools but did pop by a few & found them beautiful & enjoyable. Overall I can't speak highly enough about my stay here, except that I wish it could have been longer!

Stayed in June 2023

Long ride from San Jose International Airport, uneven, narrow and curved roads.

Amazing staff, great facilities and food, unbelievable nature and environment.

Stayed in June 2023

the natural Environment the Team is perfect ,the Service is 100% friendly. Big choice by food and drinks. the Nayara tented camp a life style hotel with big respect to the nature

Stayed in May 2023

exceptional exceptional service

by far the best we have visited

Stayed in April 2023

Impeccable! Beautifully decorating, amazing services, fantastic location, great food. I couldn't ask for better:)

Stayed in April 2023

we spent one night at the springs which could use some updating - felt a little dark and the fluorescent lights in the rooms made it feel a little cold.

the staff was incredible and the tents were magical.

Stayed in February 2023

nothing

absolutely incredible. the rooms are just like the photos. the staff are attentive, polite and extremely helpful. it was an amazing experience to stay here

Stayed in January 2023

This place is incredible

Stayed in December 2022