Place to leave key so don’t have to carry

Air conditioning worked well, bright lights in room, closet with a safe, spacious area to put luggage, good water pressure, two pools, early check-in, breakfast , help booking tour, 10 minutes to park

Stayed in November 2024

nothing

The room was very clean, fancy shower and netted bed. I think the gentleman working in the dining area was Conrad, and he was amazing. He spread his great, positive attitude throughout the place (and made some mean Mojitas). The food was very good. We had intended to eat in town but always ended up in the little restaurant at the hotel. Breakfast was ample and delicious. The pool area was beautiful, complete with a couple of local sloths.

Stayed in October 2024

We did not have any complaints. The property, meals, and experience exceeded our expectations!

The breakfast was a delicious feast of homemade bread and fruit juice with fresh fruit and a choice from a rotating list. The coffee was wonderful and the service excellent! We ate multiple dinners at the restaurant in the evening and enjoyed every dish. From pizza to fresh fish it was all excellent. And the night waiter was so kind to answer questions about the area and Costa Rican culture. We stayed in a suite which had wonderful space for our family of four and a separate bedroom room for the kids. We saw many iguanas, Arrow Frogs, Toucans, and hummingbirds to name a few. We even watched a sloth climb from one tree to another while by the pool one afternoon! The grounds were a beautiful garden full of different plants. It was a 10 minute walk to the National Forest and Playa Negra was an easy walk across the street. We felt safe and appreciated that our rental car was in a gated parking lot and that had filtered water for our drinking in lobby. Hotel El Encanto defines the Pura Vida we were wanting to experience!

Stayed in October 2024

We liked everything.

This hotel has multiple accommodations nestled in a gorgeous tropical garden. In addition to the trees, shrubs, and flowers (identified by discreet signs), there are three resident sloths, several varieties of iguana, poison dart frogs, and cute ghekoes. The room was really comfortable, with efficient AC, a superb shower with organic toiletries, and a good bed. There are two pools to cool off after a day enjoying the beaches, the cute town, the national park (which is an easy walk), or activities the staff happily will arrange for you with first-class guides. And what a staff! We fell in love with the hostesses and our waiter/bartender. They could not have been more welcoming or accommodating. The breakfast is ample and tasty (with plenty of fresh fruit, homemade toast and three rotating entree choices each day,) and the lovely dining room also serves delicious dinners .To top it all off, the pricing is very reasonable. We could not have been more happy with our choice.

Stayed in October 2024

Wi-fi was sometimes iffy, but manageable.

The hotel and the grounds are beautiful and well maintained. The staff, from the managers, to the receptionists, to the housekeepers and the gardners were warm, welcoming and extremely helpful. We loved our bungalow suite and enjoyed both of the pools. The free breakfast was greatly appreciated and the restaurant was well managed and very good.

Stayed in September 2024

Nothing at all

There was nothing at all not to like. The room upgrade was an unreal way to start our stay at El Encanto. Staff super friendly and helpful. The wildlife inside the grounds included sloths, toucans, frogs, iguanas, lizards and bunch more birds. Central location 10 minute walk into town.

Stayed in September 2024

Rooms either need small refrig or property needs an ice machine or shared refrig. There was no way to keep anything cold to drink.

Excellent location - wild life on property

Stayed in September 2024

Pool smaller that it looks in photos but still okay.

Lovely spacious room, gorgeous gardens, decent pool. Great to see the resident sloth in the garden - what a treat. Some reviews said room #9 was very noisy above the kitchen. We stayed in room 9 and although above the kitchen the noise was not an issue. Yes, could hear things at times but not early morning or late at night so sleep not disturbed.

Stayed in August 2024

Quiet, clean and friendly staff

Stayed in June 2024

Great places

Stayed in May 2024

Nice, quiet hotel with a good restaurant, pretty garden. Breakfast was excellent

Stayed in May 2024

Beautiful property with very friendly staff. The location was fantastic. There is a beach right across the street and the walk to the village was 5 minutes. You can also walk 5 minutes north to Playa Negra. The complementary breakfast was delicious and the hotel has a nice restaurant for dinners as well.

Stayed in April 2024

Nothing!

This was my favourite place we stayed on our 2 week trip in Costa Rica. It was so peaceful plus the wildlife (sloths, iguanas, frogs etc) on the property and of course the kitty cat living there really made this place one to remember! The staff were lovely and food at the restaurant was great too. Also some nice restaurants a short walk into town and we felt safe to walk at night but were never out late. Beaches were also just a short walk away.

Stayed in April 2024

It was all great.

We loved this property - snuggled in the jungle with privacy and the beach just over the road. Wildlife in the garden including a sloth!

Stayed in March 2024

Breakfast was no at the same level of the rest. Limited variety and quantity, no fresh fruit juice!

The garden and the pool are every nice and enjoyable. The parking are attached to the hotel in very practical, a plus to the hotel.

Stayed in March 2024

The bungalows are set in a beautiful garden full of wildlife. Lots of places to hang out and chill and enjoy. Room absolutely spotless. Super comfy beds with mosquito nets. Great wifi and air con, towels for beach, pool and shower. Great breakfast. Free tea and coffee in the morning and afternoon. We had an amazing stay and would definitely come back.

Stayed in March 2024

Nothing

It is a gem. A real oasis of beauty and calm. Wonderful gardens, lovely staff and great food and accommodation.

Stayed in March 2024

Everything was fabulous.

Absolutely wonderful. Room was clean and functional. Pool and facilities exceptional. Breakfast was included and very scrumptious. On site iguanas 🦎, sloths 🦥 and frogs.

Stayed in February 2024

The grounds were beautiful and the staff was very friendly and helpful!

Stayed in February 2024

Traffic noise

Staff and pizza

Stayed in February 2024

The tropical garden Is beautiful. The hotel Is close to the entrance of Cahuita Park. The staff Is very kind and helpful

Stayed in February 2024

Our room was dark and the mosquito net was not well set up. Also, although close to the sea, there was no sea view.

The grounds and pools are beautiful, well maintained and full of wildlife. Good breakfast.

Stayed in January 2024

Great comfortable rooms and bed Beautiful garden Small but lovely pool with enough sunbeds Proper and basic but good breakfast

It was great!

Stayed in January 2024

Great place to stay. Lovely staff, lovely surroundings. Bath robes provided and also secure parking. Basic but nicely presented breakfast

Stayed in December 2023