The restaurant and bar prices were a little high. The shower was a little difficult for my husband to get into and out of because we're a little older.

We love the view, the food, the springs and the staff. My daughter and I really loved the spa. It was a great experience. I plan on returning with my sister next month!

Stayed in June 2024

If I had to complain about something it would be that the coffee shop closes at 6pm.

Everything about the property was beautiful. The view of the volcano is just breathtaking!!

Stayed in June 2024

Beds were too hard and not enough room to relax in the rooms. Wish rooms were adjoining.

So much to do, great facilities and gym.

Stayed in June 2024

Great view, fantastic breakfast buffet, spacious room

Stayed in May 2024

N/A

I like everything. Service , facilities, atmosphere, food

Stayed in May 2024

The jacuzzi tub in the room is NOT a hot tub - it’s a mineral springs tub and water is tepid. We had a lot of confusion about that.

Just beautiful with extremely helpful and professional staff.

Stayed in May 2024

High food prices

Excellent service. Beautiful location

Stayed in May 2024

A bit to expensive.

Clean , well maintained, friendly staff. Good breakfast.

Stayed in May 2024

Dining/drinks were quite expensive

Grounds were immaculate and rooms cleaned daily, pool and lounging, yoga, breakfasts all fantastic.

Stayed in March 2024

omlet in the breakfast, smelly room, towels outdated

facilities eg games for children, natural springs, breakfast , nice walking around

Stayed in April 2024

We have no dislikes!

It was clean, beautiful and extremely welcoming.

Stayed in May 2024

Was a little bit hard to find the signs where confused

The breakfast was very delicious the thermal waters so relaxing the rooms was beautiful the hotel is very nice the dinner at the Italian restaurant was so goood

Stayed in April 2024

Nothing

My family loved that there was so much to do at the Arenal springs resort. The breakfast was one of the best we have ever had! The yoga was amazing as well as spacious gym with a fun game area And the pool and hot springs just spectacular! What we enjoyed the most though was the staff! They were so attentive, friendly and really made our family feel at home. We will definitely come back!

Stayed in April 2024

Nothing.

Pools were amazing, breakfast greatly exceeded expectations, staff were so friendly, views of the volcano were amazing, yoga in the morning was awesome. Zero complaints.

Stayed in April 2024

Nothing

Comfortable accommodation in well thought out room. Wonderful luxurious bathroom. The grounds are beautiful and full of birds. Yoga outside to start the day, followed by delicious freshly prepared breakfast and time in their own hot springs. Just perfect

Stayed in February 2024

Dated and small rooms. Rooms are a long walk from the pool.

Great pool, hot springs, and restaurants. Well located. Friendly staff.

Stayed in April 2024

Not a criticism but perhaps a free shuttle service at set times to the main town would be a great addition to this already excellent hotel.

The staff were so friendly and very helpful booking activities and transfers. The hot springs were a delight, the rooms were clean and spacious with a gorgeous view of the volcano. You could also get lifts to and from your room on the golf buggy. Buffet breakfast has an excellent selection and the gym had great facilities. Free yoga in the morning was a lovely way to start the day.

Stayed in April 2024

Top notch resort! Hot springs are fabulous and breakfast was a super delight every day. Staff was very professional, helpful and friendly.

Stayed in February 2024

Everything was incredible!

Stayed in March 2024

None

We enjoyed our stay there. The room was spacious and clean and had the stunning view of the volcano. Perfect customer service at the front desk and at the restaurant.

Stayed in April 2024

The music in the springs pool was loud and not very relaxing. We had to move away from the bar area to hear each other. More serene music would have been nice. The room, while well appointed and comfortable enough, could use an update. The mattresses were on the firm side and dipped a bit, the decor very dated, bathroom was in definite need of updates.

Hot springs pools were wonderful and revitalizing. The rooms were nice, we felt comfortable and safe. The property was beautiful! The grounds meticulous and such a variety of tropical plants and trees. We loved the size of the resort, it almost felt intimate. The views of the Arenal Volcano were breath taking. Breakfast was amazing, the Italian restaurant had the most amazing seafood risotto. The staff went out of there way to accommodate us. Our son was getting married. They had a banner on their door, swan towels with rose petals champagne and chocolate covered strawberries!

Stayed in March 2024

The hot springs and view of the volcano . Lots of activity. Staff extra friendly.

Stayed in March 2024

Nothing 😀

Stunning property with great view of the volcano - we were lucky enough to see it without any cloud. Pool and hot springs area is amazing with its swim up bars. Rooms were lovely and always a buggy to pick you up if you don’t want to make the short walk to the facilities. Breakfast was delicious, with a great choice. Only a short taxi ride to La Fortuna if you want to go there for shopping, dinner etc.

Stayed in March 2024

nothing

Breathtaking views of Arenal Volcano, location, cleanliness, thermal springs and of course the morning yoga.

Stayed in March 2024