Houston, United States
Positive section of review
All the staff were great. We arrived after 24+ hours travel, and they let us check in early, which was great, we were exhausted. The room was great. The weather was against us, which frankly was ok (!) because we could justify catching up on some rest without feeling guilty about not fulfilling our touristy duties! I had a bit of a query about the valet parking when we checked out, but the front staff were professional and fixed it up quickly. (And the valet parking was well done. It ain't cheap, and I don't know if you can do better/cheaper but we were happy to use this option.) The staff in the bar were the friendliest people on the planet. Great position in downtown Houston.
Negative section of review
Could have done with a fridge in the room. Minor.
Tulsa, United States
Positive section of review
Unbelievable gorgeous suite. Comfy, clean, so classy. It was a real luxury experience. Kitchen with all appliances. Such a beautiful place, and close to the arts centre of town. The valet parking was great, Brian was so helpful. The suite was so gorgeous, loved the layout. The staff couldn't havve been more friendly. BUT - they didn't have much in the way of useful info.
Negative section of review
Staff were so friendly. However they didn't seem to know enough to help us out. The next day after our arrival, we took a walk and chatted to front of house staff at the hotel across the road. They were able to give us lots of info about where to eat, and gave us a tourist brochure to help us out. The staff at The Mayo didn't seem to have any local knowledge at all. So disappointing. Restaurant and room service NOT AVAILABLE on Monday nights!!! Too bad if that's when you happen to arrive. This is a service industry that's selective about when that service is available. Re the suite itself: we were perplexed that we had such a great kitchen BUT there was no crockery, no cutlery, very strange. Why provide such amenities but no tools???
Miami Beach, United States
Positive section of review
Great location. Right in&out from the hotel as for getting to the room or going wlsewhere. 5min walk from the beach. They give the beach equipment such as chairs and umbrela and water. Clean, welcoming and quiete.
Negative section of review
Well I hoped the place will have like a gym or a terrace to chill ar.
Lake Havasu City, United States
Positive section of review
Comfy bed, free breakfast, free parking, no additional deposit. Smaller pool/jacuzzi had heating.
Negative section of review
Pool did not look very clean/pretty, but maybe it was just old?
Dickson City, United States
Positive section of review
Checking in and out was easy. Front staff nice.
Negative section of review
Breakfast. Some equipment not working. No pastries. Coffee was ok. Also hdmi cable to TV did not work. No TV or air con in the exercise room.
Fort Lauderdale, United States
Positive section of review
Location and value for money
Negative section of review
Noise through walls from next room. Construction noise from across the road.
Bangor, United States
Positive section of review
The breakfast was awesome
New York, United States
Positive section of review
Location, Staff
Hagerstown, United States
Positive section of review
loved it
New York, United States
Positive section of review
Location
Negative section of review
Room size. Very, very small
