Istanbul, Turkey
Positive section of review
Only the location of the hotel is amazing, its so near to taksim square, station and istiklal street where you can go ay anytime of the day
Negative section of review
Honestly it was a disaster and the photos are a big scam according to the reality 1) the standard room pictures on booking arent the real pictures , at the beginning we chose it according to the pictures then we figured out the it was totally another room it was under ground at -3 level , the smell was awful (kitchen garbage and toilets) and we couldnt resist this so we asked the receptionist if there is an upgrade to a better room (she offered the superior room which was only 62 Euros extra on booking , however she insisted to charge us 210 Euros to give us this room (she knew well that we arent doing free cancellation option so she had the option to play with us) and its the 1st time to face this that the hotel can charge you more than booking , we had no option other than to accept this for a better room 2) the superior room was a little bit acceptable but no even pleasent , the furniture is too too old and its almost broken, the floor wasnt cleaned well from the cleaning team and it had a lot of dust , duvet cover was containing a lot of spots 3) and about the breakfast, this is not a 4 stars breakfast, its like 2 stars only, no varities and the taste is awful, this is besides how the tables were unclean and no waiters are serving in case you needed anything Finally the stuff were weird and not supporting at all, t
Istanbul, Turkey
Positive section of review
Amazing atmosphere and great staff, very clean facilitiy, hope to stay there again.
Göreme, Turkey
Positive section of review
Excellent experience. The manager was great. So helpful with all my questions.
Beldibi, Turkey
Positive section of review
Perfect location, clean, big variety of events around, very tasty food
Negative section of review
Nothing
Istanbul, Turkey
Positive section of review
The staff was fantastic. Very helpful and always available.
Negative section of review
There is no elevator or microwave.
Istanbul, Turkey
Positive section of review
Clean Location Receptionist yusuf good receptionist
Negative section of review
Lady that act as manger .. we call for Landry she said will send boy to take clothes Wednesday keep our clothes in Landry bag they came to clean and didnt take the bag When we ask lady in reception why they didnt take clothes She said we dont have Landry But when we call her she said i will send boy to take clothes !! How come I think she is liar or she canot understand english Because many situations we faced with her specially and she liar !! We booked before in joy suite the staff much friendly than her .. otherwise the hotel was clean , new , and have good location
Istanbul, Turkey
Positive section of review
This is the worst hotel I have ever seen
Negative section of review
I do not advise anyone to come to this hotel
Istanbul, Turkey
Positive section of review
Everything
Negative section of review
Nothing
Istanbul, Turkey
Positive section of review
The stuff
Istanbul, Turkey
Positive section of review
Nothing
Negative section of review
I arrived late, the GPS location of the place in Booking.com was far from the hotel, I checked in and went out to eat, I found out later that the room I got wasn't the room that I booked, I talked to the receptionist who worked at night, he was rude and said that he had nothing to do to me. The second day I talked to another receptionist who said that I have to wait until 12, the room that I booked and paid for was obviously given to another guest. They are not reliable people. The hotel is overrated.
