Jeddah, Saudi Arabia
Positive section of review
The location after the southern end of the corniche provided a quick escape from the weekend corniche traffic. The buffet breakfast spread was abit more varied than regular, there was a live egg cooking station. Staff were friendly and helpful; Mansour Alam from reception called in advance to confirm my reservation to keep the room ready, and he even generously upgraded our family to the suite. The room was spacious and clean, but the flooring was slippery and felt soapy, probably due to being mopped with heavy soap and not rinsed properly afterwards. That made it very uncomfortable to walk around the room, the carpets also felt soapy. Considering it was not a busy weekend, we managed to easily get parking right in front of the hotel and there were plenty spots. There was a laundry just beside the hotel and a well stocked shop about 2 minutes walk nearby too.
Negative section of review
The soapy floor and carpets
Al Madinah, Saudi Arabia
Positive section of review
Big room. Staff was friendly. I would like to thank Atikor, Amrullah and Forkan.
Negative section of review
Bathroom size is a little bit small. Shower area can be rearranged to be better.
Al Madinah, Saudi Arabia
Positive section of review
Location is good, other than that it is one of the worst hotel experiences I had
Negative section of review
After reaching the hotel after 9 hour drive, I was informed that my booking was moved to a different hotel without my concent, when I objected the staf told me "if you keep complaining the whole day I won't do anything"!!! I went to the new location, I was given a room in a floor that is under construction, tens of workers, drilling, hammering and the room had a very strong paint thinner smell that it caused me headache, I asked to be relocated, the new room was not much better, there is no hot water in any of the rooms. Staff are very rude and do not want to help at all.
Al Hofuf, Saudi Arabia
Positive section of review
Comfortable Atmosphere and clean space
Makkah, Saudi Arabia
Positive section of review
Breakfast was satisfactory
Negative section of review
The room size, it was smaller than other hotels. Only one chair in the room with no writing desk. View was suppose to be city view, but I could see another building blocking the city view. I have read there is facility to enter harm using a bridge but it was close. I feel misguided about the bridge for entering into haram
Jeddah, Saudi Arabia
Positive section of review
Location was very good
Al Khafji, Saudi Arabia
Positive section of review
Great place to stay .
Al Madinah, Saudi Arabia
Positive section of review
Rooms are spacious.
Negative section of review
No one available on the reception knowing about others langugae like english or urdu. Reception staff only understand Arabic. Thats not suit a five star hotel.
Al Madinah, Saudi Arabia
Positive section of review
Location
Negative section of review
It's an old building so it needs renovation
Al Madinah, Saudi Arabia
Positive section of review
Cleaning
Negative section of review
Washroom very small
