Located in the holy city of Madinah Al Munawara and only 150 meters from Bab Al Salam of Al Masjid Al Nabawi, Pullman Zamzam Madina offers free WiFi throughout the entire hotel. All 835 rooms & suites are blended with modern Arabic & French elegance, All rooms are air-conditioned and feature free WiFi, a flat-screen TV and tea/coffee making facilities. Some rooms offer a seating area and sofa bed. The bathrooms are fitted with a shower. The property has 4 unique restaurants such as Acacia, which serves an all-day-dining International cusine for breakfast, lunch and dinner. Al Mandara features an a la carte menu and oriental specialties during lunch or dinner. Quba Mosque and Uhud Mountain are only 15-minutes away from the property. Indoor parking is available on site with additional charge During the holy month of Ramadan morning breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar. Your property description is created according to the facilities and amenities you add. It’s then translated into multiple languages. This can increase your bookings because it appeals to all potential guests. The average time for processing requests is 6 days

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

Situated in the real heart of Al Madinah, this hotel has an excellent location score of 8.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Halal, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
2 single beds
Bedroom 2:
1 large double bed
Bedroom 3:
1 double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
7.7
Location
8.8
Free WiFi
8.5
High score for Al Madinah
Select topics to read reviews:

Guests who stayed here loved

  • Anon
    South Africa South Africa
    Our suite was very big and comfortable. Check in was seamless. Check out was seamless. We had one full bathroom and an extra half bathroom, which was a pleasant surprise as it was not mentioned in the description. The hotel is conveniently located...
  • Saim
    Pakistan Pakistan
    Friendly staff and very good in-room service, quick responses when enquiring through the phone. In-room dinner was great with high-quality food. Location was the real winner: it's right next to Masjid Nabvi and you can walk there. Breakfast...
  • Dalia
    United Kingdom United Kingdom
    Shiraz manager of the restaurant was amazing and so was his team! Really hospitable. I will definitely come back!
  • Afshin
    Qatar Qatar
    First off all reception staff very educated and friendly extremely helpful to customer. Breakfast was great and rich menue
  • Rameez
    Saudi Arabia Saudi Arabia
    Rooms were clean and good. Staff was very helpful and responsive.
  • Ünal
    Turkey Turkey
    İt’s amazing,mr Ahmet soliman ATRİUM COFFE COMEL very kindly , helpful and friendly ,Ilike this man hear me hotel menager :) thanks Ahmet
  • Kumeil
    United Arab Emirates United Arab Emirates
    We got a free upgrade so that was a pleasant experience for us as we have kids with us.
  • Yasser
    United Kingdom United Kingdom
    Location, staff excellent provided excellent service.
  • Hassan
    Nigeria Nigeria
    Everything from facilities, location and staff were excellent.
  • Narriman
    South Africa South Africa
    the front staff was very nice and the reservation process went smoothly algamdullilah

Hotel surroundings

Restaurants
3 restaurants on site

  • The Horizon
    • Cuisine
      Mediterranean • Asian • International
    • Ambiance
      Modern
  • Accacia
    • Cuisine
      Asian • International
    • Ambiance
      Family friendly • Traditional • Modern
  • El Mandara
    • Cuisine
      Mediterranean • International

Facilities of Pullman Zamzam Madina
Great facilities! Review score, 8.3

Most popular facilities
  • Private parking
  • Family rooms
  • Free WiFi
  • 3 restaurants
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Lift
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is needed) and charges may be applicable.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
    Additional charge
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Filipino
  • Turkish
  • Urdu

House rules
Pullman Zamzam Madina takes special requests - add in the next step!

Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
12+ years
Extra bed upon request
SAR 100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that during the holy month of Ramadan morning Breakfast meal will be served as a Suhoor & Dinner meal will be served as a Iftar.

- For adding extra meal Iftar meal supplement will be 200 SAR per meal per person

- Suhoor meal supplement will be 150 SAR per meal per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Pullman Zamzam Madina

  • Guests staying at Pullman Zamzam Madina can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Halal
    • Buffet

  • Pullman Zamzam Madina offers the following activities / services (charges may apply):

    • Check-in at Pullman Zamzam Madina is from 16:00, and check-out is until 13:00.

    • Room options at Pullman Zamzam Madina include:

      • Quadruple
      • Suite
      • Family
      • Triple
      • Twin
      • Double

    • Yes, Pullman Zamzam Madina is popular with guests booking family stays.

    • Pullman Zamzam Madina has 3 restaurants:

      • El Mandara
      • The Horizon
      • Accacia

    • Pullman Zamzam Madina is 400 yards from the centre of Al Madinah. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at Pullman Zamzam Madina may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.