Bujumbura, Burundi
Positive section of review
Staff was friendly, room was big with nice balcony and view. One day I had a meal - chicken and it tasted great, real exception in country. They offered complimentary transport to airport.
Negative section of review
Pool and beach were out of use, two key reasons for the price of 126 USD a night. The other day I wanted a meal so got a menu. Then waited for 30min, during which I reminded again I wanted to order. After 30min I resigned and went to dinner to neighbouring hotel.
Bujumbura, Burundi
Positive section of review
Breakfast was good and the location is also good though it’s not close to downtown Also Marcus is really a nice guy He is very supportive and he deserve to be the manager
Negative section of review
Everything is okay the only problem is the electricity goes off and on but that’s not their fault But there’s a generator so there’s nothing to worry
Bujumbura, Burundi
Positive section of review
Staff was friendly. Room was nice, overall hotel looked nice. Located in a walking distance from bus station.
Negative section of review
I did not get the room booked - garden view and could not explain to reception that I should get what I booked. Staff in restaurant is very friendly but meals of poor quality. For breakfast no fruit juice offered - in a tropical country!!!
Bujumbura, Burundi
Positive section of review
Comfortable bed, decent breakfast, lovely pool, friendly staff.
Bujumbura, Burundi
Positive section of review
Staff hospitality was very good
Negative section of review
Frequent power outage and very poor wifi. May it's a national issue
Bujumbura, Burundi
Positive section of review
Location is good, room is good
Negative section of review
Swimming pool was not working and especially I have gone for this, I have paid extra to look swi pool surrounding
Bujumbura, Burundi
Positive section of review
Staff and room really nice
Negative section of review
A bit expensive for Bujumbura
Bujumbura, Burundi
Positive section of review
Food and rooms
Negative section of review
-Pool was inaccessible due to floods. -Fact that i cannot pay a single bill in 2 currency is stiff and not flexible( paying partly cash and partly visa wasnt allowed)
Bujumbura, Burundi
Positive section of review
Basic lodge.
Negative section of review
Very bad communication. They assume something based on their own expectations and requirements, but don’t check with customers and expect customers to follow their rules and expectations. They ask cash, but never inform customers and expect customers to know about it. Very bad communication and irresponsible and immature behaviour.
