Calle 25 #10B 58 Barrio Getsemani, Getsemani, 130001 Cartagena de Indias, Colombia
#35 of 308 hotels in Cartagena de Indias
Guests' ChoiceBased on 273 hotel reviews
8.9Cleanliness
9.4
Comfort
9.5
Location
9.2
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 12 April 2023
Zaida
CanadaN/A
The hospitality of the staff hors pair.
Stayed in April 2023
Reviewed: 27 March 2023
Spencerpt
SpainMissing windows in the rooms and no lift, if you have mobility problems 2 floors can be a problem, however in our case was no problem at all. Staff promptly took all luggage upstairs.
This hotel is located in a wonderful area and its really really good value for what we were looking for (rest after 17h flight). Big rooms and very very clean. Branding in all over the place is a plus
Stayed in March 2023
Reviewed: 23 March 2023
Natasha
United StatesHollywood beach was horrible do not go there they all approach you at once and try to sell you things.
Andres was amazing and super helpful!
Stayed in March 2023
Reviewed: 23 March 2023
Nia
United StatesN/A
The hotel decor was beautiful, I adored my room, it was set up so nicely. I had a room with a balcony it is on the main strip so you may hear noise like cars, music from the bars but nonetheless it was an amazing experience. Great service, friendly staff. The hotel was super clean and smelled amazing. The staff was super helpful and the hotel is in the middle of everything tons of bars, spa and activities.
Stayed in March 2023
Reviewed: 22 March 2023
Ebonie
United StatesI just wish I had assess to wash clothing that’s all.
The staff was amazing it didn’t matter the time they were readily available to assist us with whatever we needed and answered questions about the area.
Stayed in March 2023
Reviewed: 20 March 2023
Cameron
United StatesSandra who works the front desk in the mornings could potentially use a bit more training on customer service.
Rafael the front desk receptionist was exceptional. He was always Incredibly attentive to my partner and I and was a huge reason we had such a great stay at Lunala. Yesid who works in the cafe was also incredible in the morning for breakfast and always helpful. Adrian who works the night shift was one of my favorites as well. He always made sure we were safe and had what we needed. The staff here really is incredible. One of the bell hops who takes your luggage to your room when you arrive, was also EXCELLENT. I forget his name but he has a tattoo on his ankle, and is a younger guy. He helped us get taxis and was always positive. Big thank you to the TEAM! Perfect location, not far from the airport, right off of the water, and a short walk to the city centre. Highly recommend
Stayed in February 2023
Reviewed: 16 March 2023
Mahaise
CanadaToo noisy,
Clean, good breakfast
Stayed in March 2023
Reviewed: 13 March 2023
Lottie
United StatesShower floor was extremely slippery. considering adding grout on top of the “too smooth tiled floor” to create texture to grip too. Also, when showering, most of the bathroom floor because wet… so even as you exit the shower you must hold on to avoid falling. Day vs evening staff weren’t consistent when offering bottled water, face towels. Odd mildew smell around the stairs.. might be the plants.
Hotel & café staff were pleasant. Love the option to enjoy breakfast near the pool or room.
Stayed in March 2023
Reviewed: 12 March 2023
Dana
United StatesShower does not stay hot long at all, like maybe 5 minutes.
Staff was super friendly and extremely helpful! Boutique was very clean & well put together down to the decor! I definitely recommend staying here. It's located near many restaurants and shops. Also within walking distance of everything in Getsemani. Rooms and hotel pics are just as they appear in person!
Stayed in March 2023
Reviewed: 2 March 2023
Miha
NetherlandsNext to a bit noisy road.
We felt very welcome when checking in (thanks Rafael ;-). The staff is really nice and flexible. Rooftop bar and patio is awesome.
Stayed in March 2023
Reviewed: 27 February 2023
Lorelei
United StatesThe ONLY bummer was the amount of traffic on the street, especially during morning commutes. The noise wasn't a problem inside the room, but the balcony was noisy. I used headphones to be able to hear music over the noise.
Breakfast was lovely with quick service, the rooftop pool was cool but warm and I was the only one enjoying it (bonus!) The room was beautiful and I loved to be out on the shaded balcony in the hot afternoon. Drinking out of the minibar was necessary and absolutely affordable.
Stayed in February 2023
Reviewed: 14 February 2023
Bjana
United Statesn/a
very cute boutique hotel
Stayed in February 2023
Reviewed: 13 February 2023
Ricardo
United Statesparking
everything
Stayed in December 2022
Reviewed: 10 February 2023
Laura
Germanya tiny negative point would be our shower, where the handle came off and it was hard to manage the warm and cold setting, everything else was PERFECT
very nice staff and gorgeous boutique hotel with amazing interiors, beautiful little roof top with a small plunge pool to cool off, very modern room with very thoughtful details and every appliance you could need
Stayed in February 2023
Reviewed: 9 February 2023
Lcopelan
United StatesEverything. Top notch service staff and the room was perfect - good size, very nice balcony, and it always smelled amazing. Rooftop pool is also great We absolutely loved the stay and would recommend to anyone
Stayed in February 2023
Reviewed: 21 January 2023
Carmen
United StatesThe hotel is beautiful! The rooms are large and gorgeous!
Stayed in January 2023
Reviewed: 10 January 2023
Ashwini
United Kingdomfree breakfast didn’t have any take away options front desk reception staff not friendly
clean, spacious, nicely decorated room really cute pool good location
Stayed in January 2023
Reviewed: 6 January 2023
Janetsy
United Statesonly thing i did not like is there’s no window in the room
Stayed in January 2023
Reviewed: 31 December 2022
Omar
United StatesMattress. Bedding was amazing but mattress needed a plushness.
Everything especially the dedicated exceptional and courteous staff.
Stayed in December 2022
Reviewed: 21 December 2022
Alexandra
United KingdomMy only negative is the room at the front of the building is quite noisy during the day because it’s on the road side but we enjoyed sitting out there with a coffee watching the hustle and bustle. The noise was not noticeable at night however.
The hotel is in a fantastic location in Getsemani, with lots of great restaurants and bars just a few minutes walk with so many different options! The hotel itself is beautifully decorated, attention to detail is really good. Bed was comfortable and the hotel is immaculate. The staff were brilliant, so attentive and helpful. The roof terrace was a lovely addition, we enjoyed breakfast up there each morning as the views were stunning.
Stayed in December 2022
Reviewed: 15 December 2022
Maeve
ColombiaThis is more expensive than some other similar hotels in Cartagena. Our room on the first night only had very small windows, the rooms on the second floor with balconies are much nicer.
Nice rooms, lovely pool and good wifi. We stayed here twice, and the staff on duty the second time were really friendly and helpful. The breakfast was very good.
Stayed in December 2022
Reviewed: 30 November 2022
Thomas
SwitzerlandPeople sometimes need a lot of time to react to requests, you have to be patient, especially for breakfast. Three staff members were available for two clients and it took 25 minutes to get coffee.
Great boutique hotel at the heart of the Unesco awarded old town, with beautiful rooms, a nice decoration and very friendly staff members. A big thanks to Aldair and his colleagues at the reception. Everything is modern and well working, the bathrooms are spacious and well equipped, I loved the toilettries.
Stayed in November 2022
Reviewed: 20 November 2022
Kata
GermanyDuring our stay the area was relatively quite but as always having some earplugs along will always ensure a good nights sleep.
A bit on the pricey end but well worth it! The room and bathroom was beautifully designed and really corresponded to the pictures. The aircon and wifi worked great! The small plunge pool was super refreshing and the rooptop terrace has a great view of the sunset. The staff was always very helpful so we always felt taken care of. The breakfast which is served in the hotel´s small Cafe was tasty and even included some fresh croissants.
Stayed in November 2022
Reviewed: 15 November 2022
Gary
Canadaeverything was great
great location in the centre. staff very helpful. room was large with balcony over a quieter street.
Stayed in November 2022
Reviewed: 2 November 2022
Latashia
United StatesI loved that this was not a large chain hotel. The staff was very attentive. The cafe and breakfast was amazing. I would definitely stay here again.
Stayed in October 2022
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